- TEKsystems (Charleston, SC)
- …when required. Experience with Managed Services type delivery with an understanding of ITSM and the Continue Service Improvement cycle. Ability to work ... Looking to add an Engagement Manager to the team. Required Experience: Strong business...dependents) * Short and Long-Term Disability * Health Spending Account (HSA) * Transportation Benefits * Employee Assistance Program… more
- Marriott (Bethesda, MD)
- …experience with ServiceNow . Experience with Flow Designer, IntegrationHub, or Service Portal development. . Expertise in various ServiceNow capabilities, including ... GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM , ITAM, ITOM, and ITIL frameworks. Exposure to Advanced Risk… more
- Caterpillar, Inc. (Chicago, IL)
- …a high level of quality in computer software products and systems. **IT Service Management ( ITSM ):** Knowledge of Information Technology (IT) service ; ... (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* +… more
- Serco (RI)
- …any COMSEC related issues to their Government lab manager or a NUWCDIVNPT COMSEC Account Manager (CAM) if the lab manager is not available + Generate ... to Fleet requests received via SubHDR hotline, Information Technology System Management ( ITSM ) tickets, naval messages (eg, Casualty Report (CASREP)), or e-mails to… more
- TEKsystems (Radnor, PA)
- …of internal and external functions in the following areas: Solution, Account Interaction, Service Design Development and Practice pipeline responsibilities. ... will also be responsible for managing multiple sales opportunities and account teams/programs. The Practice Architect provides sales and solution assurance of… more
- Audacy (New York, NY)
- …and internal owned & operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and shift work left with a ... of ITIL Foundations is a strong plus. + Strong understanding of ITSM processes; Incident, Request, Problem, Change, and Service Transition. **Important… more
- Insight Global (Reston, VA)
- …will be working with a federal customer and collaborating closely with the Account Program Manager to ensure successful delivery, alignment with requirements, ... setting up and administering ServiceNow, deep familiarity with multiple ServiceNow modules ( ITSM , ITOM, CMDB, etc.), and strong leadership skills. This role also… more
- Stony Brook University (Stony Brook, NY)
- …Provide first-level support for all hardware, software, applications, mobile device, account maintenance, customer education and service related requests. ... IT Service Desk Technician - Night Shift - Tuesday...to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information… more
- Stony Brook University (Stony Brook, NY)
- …Provide first-level support for all hardware, software, applications, mobile device, account maintenance, customer education and service related requests. ... IT Service Desk Technician - Day Shift - Sunday...to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to ... including Windows workstations, printers, mobile devices, and network connectivity. + Fulfill service requests such as new hire setups, account access, and… more
- General Dynamics Information Technology (Arlington, VA)
- …and provide technical leadership and direction to contractor personnel to meet FDIC service levels. * Lead UC staffing, shift coverage, and onsite presence to ... improvements in UC monitoring, CMDB accuracy, and integration with ServiceNow ITSM /ITOM to accelerate detection and restoration. * Provide direction to engineers… more
- NTT America, Inc. (Austin, TX)
- …GCP . + Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. + Implement and maintain ... tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . + Use scripting (eg, Python, Bash, PowerShell) to...network security, data encryption, etc.) + Expert in ServiceNow ITSM + Expert in Cloud Cost Optimization. Familiar with… more
- Leidos (Fort Shafter, HI)
- …target timelines. The Site Operations Leader will provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution ... The Digital Modernization Group at Leidos has an opening for the Navy's Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as a… more
- PNC (Dallas, TX)
- …Infrastructure, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management ( ITSM ), IT Standards, Procedures & Policies, IT Systems ... Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: + **Include Intentionally**… more
- NTT America, Inc. (Plano, TX)
- …deployment. Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain ... templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and… more
- TEKsystems (Chicago, IL)
- …or Release Train Engineer. * Familiarity with Atlassian Jira and Confluence as wells as ITSM platforms such as Service Now or Remedy. * Incident or Problem ... of Scrums), System Demos, and Retrospective. * In collaboration with the Product Manager , ensure the program has a healthy product/program backlog. * Ensure that… more
- NTT America, Inc. (Austin, TX)
- …deployment. + Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments. + Design and ... tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus. + Recommend and implement system...automation and system management. + Proficient in using ServiceNow ITSM for incident, change, and problem management. + Strong… more
- NTT America, Inc. (Plano, TX)
- …and OCI. Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain ... templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and… more
- NTT America, Inc. (Plano, TX)
- …and OCI. Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain ... templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and… more