• Contact Center Manager (Program Manager II)

    Maryland Department of Transportation (Allegany County, MD)
    …experience working in a large-scale call center or omni-channel contact center. Notes: 1 . Additional experience in administrative or professional work may be ... practices throughout the Contact Center. + Assisting the Chief Customer Engagement Officer and Contact Center Director with on-going modernization project to procure… more
    Maryland Department of Transportation (01/23/25)
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