• Principal Product Mgmt-Tech, Customer

    Amazon (Seattle, WA)
    …with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...Influence senior leaders across Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer more
    Amazon (12/15/24)
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  • Security Engineer, Threat Discovery and Detection…

    Amazon (Seattle, WA)
    …developing and implementing advanced threat detection mechanisms that safeguard Amazon 's customer service operations. You'll work at the intersection of ... on the Threat Discovery and Detection (TD2) team within Customer Service Security, you'll be instrumental in...Service Security organization. Our mission is to protect Amazon customer data and ensure operational integrity… more
    Amazon (02/14/25)
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  • Senior Financial Analyst, Amazon

    Amazon (Seattle, WA)
    …our peers to excel both at work and away from work . We are Amazon Customer Service Finance (ACSF), integral partners to one of the largest ... from 150+ sites across 40 countries in 20 languages!). Amazon Customer Service provides world...eliminating defects and in turn generate concession savings to Amazon . In this role, you will work more
    Amazon (03/11/25)
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  • Applied Scientist III, Customer

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (03/13/25)
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  • Applied Scientist , Customer Engagement…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (01/09/25)
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  • Software Development Engineer , Customer

    Amazon (Santa Clara, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (03/14/25)
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  • Senior Software Development Engineer,…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (01/09/25)
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  • Software Development Manager , Customer

    Amazon (Santa Clara, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (03/04/25)
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  • Principal, Technical Program Manager, CET Self…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best...will influence our science and engineering on the Self Service and Automation (SSA) team. Join Amazon 's… more
    Amazon (01/07/25)
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  • Data Scientist III, Customer Engagment…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
    Amazon (02/23/25)
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  • Data Scientist, Customer Engagement…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Processing (NLP) within the Customer Engagement Technology, Self- Service and Automation team will work on...product managers, to integrate Large Language Model-based solutions into Amazon 's customer service platforms. -… more
    Amazon (03/08/25)
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  • Data Scientist II, Customer Engagment…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. *… more
    Amazon (02/24/25)
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  • Data Science Manager, Customer Engagement…

    Amazon (Seattle, WA)
    …Language Model (LLM)-based solutions systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Processing (NLP) within the Customer Engagement Technology, Self- Service and Automation team will work on...managers, to integrate Large Language Model (LLM)-based solutions into Amazon 's customer service platforms. -… more
    Amazon (01/09/25)
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  • Applied Scientist

    Amazon (Santa Clara, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
    Amazon (03/12/25)
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  • Software Development Engineer, Amazon

    Amazon (Seattle, WA)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... work will range from building intuitive tools for Customer Service Associates to escalate critical issues...a direct impact on customer trust, and work on systems that are critical to Amazon more
    Amazon (03/13/25)
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  • Software Development Engineer, Amazon

    Amazon (San Diego, CA)
    …our business from potential misuse. The Concessions Abuse Prevention (CAP) team, within Amazon Customer Service , is seeking a talented Software Development ... Engineer to join our mission of enhancing and securing Amazon 's world-class customer service processes....integrity of our customer interactions and protect Amazon 's generous policies. Your work will be… more
    Amazon (03/04/25)
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  • Software Development Engineer, Amazon

    Amazon (Austin, TX)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...and investigation of customer defects - expand customer feedback coverage, including multimodal support and self- service more
    Amazon (03/14/25)
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  • Senior Product Manager, Amazon

    Amazon (Seattle, WA)
    …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... customers to return items or not return to Amazon . Andon Cord empowers our front-line customer service agents to pull a product off the Amazon website if… more
    Amazon (03/04/25)
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  • Sr. UX Designer, Amazon Customer

    Amazon (Seattle, WA)
    …At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX ... in the life As a Senior UX Designer for Amazon Customer Service , you will...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (03/07/25)
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  • Software Development Manager, Amazon

    Amazon (Austin, TX)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... will be crucial in pushing the technical boundaries of customer analytics, directly impacting Amazon 's global operations,...About the team Andon Cord (AC) is a flagship Customer Service program that manifests our commitment… more
    Amazon (03/04/25)
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