- Ally (Tallahassee, FL)
- …maintain key performance metrics surrounding delinquency, repossessions, call statistics, and Quality Assurance standards. * Ability to make informed decisions ... opportunities be, too? **The Opportunity** English & Spanish - Bilingual skill required If you are skilled at ...Bilingual skill required If you are skilled at customer service and love to help people find solutions,… more
- Bank of America (Phoenix, AZ)
- Customer Service Representative - bilingual Spanish required Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common purpose to ... to work weekends and/or extended hours as needed + bilingual Spanish required **Desired Qualifications:** + Experience in financial...+ Adaptability + Attention to Detail + Collaboration + Customer and Client Focus + Client Experience Branding +… more
- Estes Express Lines (Richmond, VA)
- …Relationship Management (CRM) system according to standard operating procedures. + Maintain Quality Assurance requirements and other key performance metrics + ... **Job Summary:** The primary responsibility of the entry level Customer Care Representative is to provide best in class customer service. This position… more
- Bank of America (Pomona, CA)
- Client Services Representative II - Bilingual Spanish Preferred Deposits Anaheim, California;Pomona, California **Job Description:** At Bank of America, we are ... + Must be Fluent In Spanish/English + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management + Active Listening +… more
- Centene Corporation (Spring Valley, NY)
- …the member and the different Fidelis departments + Ability to meet and exceed quality assurance standards + Ability to undergo rigorous internal training and ... fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned… more
- Peak Vista (Colorado Springs, CO)
- Customer Service Center Agent I - Bilingual...Exhibits regular and timely attendance. + Consistently meet call quality ( quality assurance ) and call ... Summary Title: Customer Service Center Agent I - Bilingual ID:0508- Bilingual Department Location:3205/3207 N. Academy, Colorado Springs, CO 80917… more
- State of Georgia (Fulton County, GA)
- Bilingual Quality Auditor Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/59797/other-jobs-matching/location-only) New ... Job Sign Up for Job Alerts Job Description The Bilingual Quality Auditor will report to the...assurance processes and procedures to enhance the overall customer service experience 5. Analyzes customer feedback… more
- NorthWest Senior & Disability Services (Salem, OR)
- …to meet the consumer's needs + Take advice and suggestions from quality assurance subject-matter experts, peer mentors, and supervisors regarding ambiguous ... you live with integrity and are professional, compassionate, and customer -service-oriented you are the type of person we want...forms + Meet agency reporting requirements + Participates in quality assurance case reviews to ensure accuracy… more
- City Wide Facility Solutions (Charlotte, NC)
- …priorities and collaborating on solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and gain new ... and discharge if not meeting service level agreement. + Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment… more
- City Wide Facility Solutions (Ventura, CA)
- …priorities and collaborating on solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and gain new ... and discharge if not meeting service level agreement. + Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …patient experience. + Required to meet specific performance metrics of productivity and quality assurance . + Adheres to all established workflows, scripting, and ... and serve as a leader of positive change. The ** Customer Service Representative ** , under the direction...limited to Microsoft Office and/or Google Suite platforms. + Bilingual in English/Spanish a plus. + Prior hospital finance/billing… more
- Commerce Bank (Kansas City, MO)
- …proper documentation and account maintenance while maintaining and acceptable level of quality assurance and productivity + Perform other duties as assigned ... tracing as required by account + Leverage internal Bank resources to obtain customer /account specific information + Provide guidance and training to team members as… more
- Commerce Bank (Kansas City, MO)
- …proper documentation and account maintenance while maintaining and acceptable level of quality assurance and productivity + Perform other duties as assigned ... SHAW, DM9, etc. + Familiarity with inbound/outbound/blended dialing environment + Excellent customer service skills + Ability to maintain a high degree of… more
- Hackensack Meridian Health (Neptune, NJ)
- …problems. + Required to meet specific performance metrics of productivity and quality assurance . + Adheres to all established workflows, scripting, and ... and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center… more
- Bank of America (Chandler, AZ)
- …Retirement plans and products + Knowledge of financial terms and concepts + Bilingual Spanish **Skills:** + Account Management + Customer and Client Focus ... Wealth Management Client Care- Client Service Representative Chandler, Arizona **Job Description:** At Bank of...Join us! This job is responsible for providing exceptional customer service to clients in an inbound call center… more
- Bank of America (Olathe, KS)
- Financial Center Client Service Representative Olathe, Kansas **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives ... goals where goals were routinely met or exceeded. * Bilingual language - Spanish preferred **Skills:** * Active Listening...* Adaptability * Attention to Detail * Collaboration * Customer and Client Focus * Client Experience Branding *… more
- Apria (Pleasant Valley, MO)
- …* Manages/monitors corporate respiratory therapy programs. * Monitors branch compliance to quality assurance and control procedures by conducting routine audits ... enrollment and completion of assigned training courses. * Monitors branch compliance to quality assurance and control procedures by conducting routine audits of… more
- North Shore Community Health (Gloucester, MA)
- …MAs complete tasks and assignments as assigned (ie cleaning and stocking of exam rooms, quality assurance tests, and other tasks as assigned) + Assists in the ... employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in...tracking + Clean and stock exam rooms + Perform quality assurance tests as necessary + Maintain… more
- MyFlorida (Havana, FL)
- …performance, and integrity of the Bureau of Forensic Services, including quality assurance , management information systems, forensic science training (internal ... policies, procedures, industry standards and accreditation requirements. Assesses laboratory quality assurance requirements, manages laboratory proficiency testing,… more
- Anthony Jordan Health Corp (Rochester, NY)
- …III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance . Jordan Health receives funding from the Health ... you can make a difference and significantly impact patients' quality of life, please consider ourUnionScheduler/Receptionistopportunity. Requirements TheUnion Scheduler/Receptionistwill… more