• Call Quality Analyst I

    PennyMac (Moorpark, CA)
    …achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Call Quality Analyst is responsible for performing call quality ... in support of various lines of business within Default Servicing. As the Call Quality Analyst , you will provide feedback in support of findings, including the… more
    PennyMac (10/24/24)
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  • Call Quality Analyst

    Antech Diagnostics (Loveland, CO)
    …education,** **training** **and budget** **.** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech Customer Service ... focus of this role is providing support to the Call Center Managers and Supervisors in the evaluation of... center experience as a trainer, manager/supervisory, project manager, analyst or knowledge writer is required + Experience in… more
    Antech Diagnostics (11/14/24)
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  • Indeavor Call Support Analyst

    Indeavor (Madison, WI)
    …to: Level 1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor Call ... with customer contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be curious and empathetic. Most importantly a candidate must… more
    Indeavor (11/13/24)
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  • Call Center Traffic Analyst

    US Bank (St. Louis, MO)
    …from Day One. **Job Description** Responsible for monitoring and managing inbound call traffic in a real-time environment. Ensures customer service needs are met ... by coordinating and adjusting call volumes in a timely manner. Coordinates with other...that will be used for capacity planning within the call center. Performs various other administrative duties such as… more
    US Bank (11/19/24)
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  • Compliance Investigations Analyst - Hybrid

    LifePoint Health (Brentwood, TN)
    …Program. . Prepare and present quarterly Ethics and Compliance Officer (ECO) call presentations. . The Analyst shall maintain confidentiality and discretion ... *Compliance Investigations Analyst - Hybrid* *Who we are:* At Lifepoint...employees find purpose and fulfillment. *What you'll do:* The Analyst , Compliance Investigations is responsible for performing compliance reviews,… more
    LifePoint Health (11/05/24)
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  • Senior Consumer Service Analyst

    MyFlorida (Tallahassee, FL)
    …to the callers. Senior functions: + Type clear, accurate, and concise notes about the call in Hotline database. + Assist other analyst with call related ... SENIOR CONSUMER SERVICE ANALYST - 41000334 Date: Nov 15, 2024 The...The Work You Will Do: As a Citizen Services Call Center Representative, you will answer the Attorney General's… more
    MyFlorida (11/15/24)
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  • Real Time Analyst (Remote)

    TEKsystems (Charlotte, NC)
    …traffic to ensure compliance with customer service level agreements. + Serve as the call traffic and trending analyst for the Regional Service Centers. + Provide ... Real Time Analyst (REMOTE) Contract to hire l 40 hours...hours Our client is hiring for a Real Time Analyst who will play a crucial role in contact...real time and historical call center data to CareCentrix personnel, working with … more
    TEKsystems (11/20/24)
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  • Workforce Management Analyst

    Elevance Health (Cincinnati, OH)
    …KY or Nashville, TN. Alternate locations will be considered. The **Workforce Management Analyst ** monitors call volume demand in real time and flexes workforce ... **Workforce Management Analyst ** **Location:** This position will work a hybrid...accordingly. Ensures that the best possible call center service levels are achieved to maximize utilization.… more
    Elevance Health (11/16/24)
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  • Management Analyst II, Surface Ship…

    American Systems (Norfolk, VA)
    …Tracking + Travel Tracking and Coordination + Shipboard Testing Tracking + Data Call Support + Additional Management Analyst Functions: + Perform administrative ... Management Analyst II, Surface Ship Modernization (REMOTE) - Secret...status update to LinkedIn. Job Title / Level Management Analyst II, Surface Ship Modernization (REMOTE) - Secret Clearance… more
    American Systems (11/26/24)
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  • On- Call Regulatory Specialist (Public…

    ICF (Reston, VA)
    …supporting the design, implementation, and improvement of federal programs and is seeking an on- call policy analyst to join them. The on- call position is ... weekly hours, typically involving approximately 5-15 hours per week. This on- call position will join our multidisciplinary team of regulatory specialists, policy… more
    ICF (10/10/24)
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  • Business System Analyst 1/ Trainee 1/2 (NY…

    New York State Civil Service (Menands, NY)
    …and managing business functional needs of end users and stakeholders of the Human Services Call Center. The Business System Analyst 1 may also be responsible for ... Children & Family Services, Office of Title Business System Analyst 1/ Trainee 1/2 (NY HELPS) Occupational Category Other...Telecommuting allowed? Yes County Albany Street Address Human Services Call Center 80 Broadway, Suite A City Menands State… more
    New York State Civil Service (11/14/24)
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  • Remote Oracle DBA- Principal Applications…

    Mission Support and Test Services, LLC (North Las Vegas, NV)
    …and maintain database security, perform capacity planning, and will be part of an on- call rotation. The Principal Applications Analyst DBA will work with vendors ... Responsibilities We are seeking a highly skilled Principal Applications Analyst DBA to join our team. The Principal Applications... DBA to join our team. The Principal Applications Analyst DBA will have extensive experience with Oracle along… more
    Mission Support and Test Services, LLC (10/30/24)
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  • Business Systems Analyst (Part-time, On-…

    ICF (Reston, VA)
    Description As a Part-Time Digital Delivery Business Systems Analyst (BSA) at ICF Next, you will apply your analytical and critical thinking skills to help solve ... client challenges. As a Delivery BSA, you will own and drive the work for your projects, you will work in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and… more
    ICF (10/10/24)
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  • Software Support Analyst

    Teledyne (Englewood, CO)
    …sensors and instruments, ambient monitoring and software. **Software Support Analyst ** The software production/ call center/training group maintains 157 ... on vacation the month of November and a full-time analyst has resigned this week. We do not have...potential. **Essential Duties/Responsibilities** + Works as part of the Call Center through coordination of telephone calls and priorities… more
    Teledyne (10/17/24)
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  • Application Analyst I, Willow, Hybrid, New…

    RWJBarnabas Health (Oceanport, NJ)
    …issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on- call support for the application through ... Application Analyst I, Willow, Hybrid, New JerseyReq #:0000155781 Category:No...support for customers on new applications, including functionality Providing on- call support for application through go-live and post go-live… more
    RWJBarnabas Health (11/07/24)
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  • BOB- Administrative Staff Analyst

    City of New York (New York, NY)
    Job Description Civil Service Title- Administrative Staff Analyst This is a list call with a posting component. * IN ORDER TO BE CONSIDERED FOR THIS POSITION ... CANDIDATE MUST BE SERVING PERMANENTLY IN THE ADMINISTRATIVE STAFF ANALYST TITLE ,OR REACHABLE ON THE CIVIL SERVICE LIST, OR ELIGIBLE UNDER THE 55A PROGRAM.* Please… more
    City of New York (11/03/24)
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  • Enterprise Service Systems Analyst I/II

    Ventura County (Ventura, CA)
    Enterprise Service Systems Analyst I/II Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4715245) Apply  Enterprise Service Systems Analyst ... staffing. The Position Under direct supervision (Information Systems Program Analyst (ISPA), develops procedures, writes, tests, implements, and maintains… more
    Ventura County (11/25/24)
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  • Staff Analyst , Health Services/ Emergency…

    The County of Los Angeles (Los Angeles, CA)
    STAFF ANALYST , HEALTH SERVICES/ EMERGENCY APPOINTMENTS HOMELESSNESS Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4657737) Apply  STAFF ... ANALYST , HEALTH SERVICES/ EMERGENCY APPOINTMENTS HOMELESSNESS Salary $97,552.32 -...about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf… more
    The County of Los Angeles (11/24/24)
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  • Senior Staff Analyst , Health/ Emergency…

    The County of Los Angeles (Los Angeles, CA)
    SENIOR STAFF ANALYST , HEALTH/ EMERGENCY APPOINTMENT HOMELESSNESS Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4657768) Apply  SENIOR STAFF ... ANALYST , HEALTH/ EMERGENCY APPOINTMENT HOMELESSNESS Salary $114,502.92 - $154,304.76...about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf… more
    The County of Los Angeles (11/22/24)
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  • Water Quality Analyst I, II, or III (Micro)

    City Utilities of Springfield (Springfield, MO)
    Water Quality Analyst I, II, or III (Micro) - (...on weekends and holidays. May rotate on after-hours duty call -out list. Subject to 24-hour call -out in ... laboratory to perform its basic mission. **ESSENTIAL JOB FUNCTIONS:** **_Water Quality Analyst I, II, and III:_** 1. Responsible for microbial instrumentation such… more
    City Utilities of Springfield (11/22/24)
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