- Credit Acceptance Corporation (Atlanta, GA)
- …credit scores, or credit risk management (Associate/Mid Level)3+ years' experience in call center analytics or financial services analytics (Mid Level)Experience ... work environment and Great Place to Work culture!As an Implemented Solutions Analyst within Loan Servicing Analytics, you will be responsible for developing and… more
- Dexian - Signature Consultants (West Des Moines, IA)
- …support experience with other Genesys Cloud CX capabilities, such as call recording, transcripts, Knowledge Center , Voice-of-Customer Surveys, and ... Job Summary:Dexian is seeking a IT Systems Analyst , Genesys for an opportunity with a client...other Genesys modules such as Voice-of-Customer surveys and Knowledge Center , including coordinating and driving execution with other IT… more
- Globe Life Inc. (Mckinney, TX)
- …for planning, forecasting, scheduling and real-time resource management of the call center . The Director establishes effective working relationships with ... (but not limited to) business analysts, IT, and other call center functions to meet and sustain...analysis to internal customers including senior leadership and business analyst team Implement forecasts to the inbound customer service… more
- Globe Life Inc. (Mckinney, TX)
- …for planning, forecasting, scheduling and real-time resource management of the call center . The Director establishes effective working relationships with ... with areas such as (but not limited to) business analysts, IT, and other call center functions to meet and sustain evolving departmental, leadership, and… more
- NuAxis Innovations (Reston, VA)
- ** Call Center Analyst - HR Desk** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... so join our team NOW! We are currently seeking a talented and motivated ** Call Center Analyst - HR Desk** for a Full-Time position. **Job Summary:** This… more
- Antech Diagnostics (Loveland, CO)
- …**Must be located in or near Loveland, CO** **Job Purpose/Overview** The Customer Support Call Center Data Analyst delivers on the Antech Customer Service ... role is to extract and interpret critical data from Antech's CRM and Call Center technology tools. This provides a clear focus on trends affecting the business,… more
- Red Clay Consulting (Atlanta, GA)
- …1. Provides technical support and details on all work performed in the ticketing and tracking system 2. Sources solutions using a curated knowledge base and other ... resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates the resolution of technical issues using available resources 6. Maintains asset and inventory management. 7.… more
- Healthfirst (ME)
- …to explain KPI, productivity performance and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to ... tool. + Previous experience in a Workforce Management role supporting a call center environment. + Excellent organization and time management skills to manage… more
- Amentum (Springfield, VA)
- Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the US government, its allied ... Germantown, MD If you are an experienced Case Management Analyst seeking a way to positively impact US National...at least one years' experience managing queues in a call center environment and be able to… more
- Insight Global (Tarrytown, NY)
- … Analyst expertise includes data analytics regarding ambulatory care operations and call center operations. The Data Analyst provides analytic support ... Description Insight Global Health is looking for a Data Analyst for one of our largest Healthcare clients. the...with scheduling and registration activities at the Patient Access Center . This position is responsible for preparing large quantities… more
- Applied Statistics & Management Inc. (Temecula, CA)
- … Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support, etc. Powered ... members to join our wonderful team! As an Application Analyst , you will be at the heart of the...+ 2+ years in a Customer Service role or Call Center environment + Knowledge of relational… more
- Stryker (Portage, MI)
- …of professional experience required. + Customer service or customer-oriented call center type environment preferred. + Business analyst or marketing ... detail with business partners. **What You Will Do** As the Business Analyst , Sales Enablement you will be responsible for the day-to-day administration of… more
- PNC (PA)
- …success. As an Operations Analyst Sr. within PNC's Employee Benefits Distributions ( Call Center ) organization, you will be based in Pittsburgh, PA. This ... related to accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All information provided… more
- Insight Global (Stamford, CT)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3-7 years of customer service, call quality, or call center experience ... Pay Rate: 40-50/hr Insight Global is hiring for a Call Quality Analyst to sit 100% onsite...findings Bachelors Degree Telecommunication Experience Previous experience within a call center null We are a company… more
- Antech Diagnostics (Loveland, CO)
- …via the Support Enablement Team. The focus of this role is providing support to the Call Center Managers and Supervisors in the evaluation of calls and call ... or near Loveland, CO** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...working understanding of all job functions of the various call center teams + Responsible for interfacing… more
- State of Colorado (Lakewood, CO)
- Watch Center Analyst I Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4565902) Apply Watch Center Analyst I Salary $47,472.00 - ... CDPS policy makers as well as local, state and federal partners. The Watch Center analyst will make operational decisions pertaining to raw information shared… more
- HCA Healthcare (Nashville, TN)
- …+ Robust analytical, Big Query, and Microsoft Excel skills. + Understanding of call center environments required. + Knowledge of relational database structure ... **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and...stakeholders to identify and document strategy and opportunities of call flows (including virtual agent and IVR solutions) that… more
- University of Pennsylvania (Philadelphia, PA)
- …Job Title Data Analyst C/D (The Palliative and Advanced Illness Research Center ) Job Profile Title Data Analyst C Job Description Summary The Palliative ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Center -wide discussions. Perform other duties as assigned. Data Analyst D: Applicants with training and experience in querying… more
- HCA Healthcare (Salem, VA)
- …environment where diversity and inclusion thrive? Submit your application for our EHR Support Analyst II opening with LewisGale Medical Center today and find out ... vary by location._** We are seeking an EHR Support Analyst II -for our LewisGale Medical Center ...clinical applications software releases and new products + Provides on- call assistance as needed. + Works with the Division… more
- HCA Healthcare (Richmond, VA)
- …need to succeed in our organization. We are looking for an enthusiastic EHR Support Analyst II -Chippenham Med Center -VA to help us reach our goals. Unlock your ... clinical applications software releases and new products + Provides on- call assistance as needed. + Works with the Division...you! We are reviewing applications for our EHR Support Analyst II -Chippenham Med Center -VA opening. Qualified… more
