- Camping World (IL)
- …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... to detail and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications . Experience in… more
- Chipotle Mexican Grill (Columbus, OH)
- …or university preferred. + 2-4 years of experience in Customer Service / Call Center related to Technical Support + Strong Customer Service, organizational ... completion of daily work queues, such as IT Service Center and various ServiceNow Tasks, Open P3's, RHD e-mail,...changing business environment + Ability to accommodate an on call /extended business hours schedule as needed. + Ability to… more
- M&T Bank (Getzville, NY)
- …conversations with customers on a pass/fail basis within the Mortgage Loss Mitigation Call Center . Also leads and/or participates in projects within Mortgage ... business partners outside of Customer Asset Management. **Primary Responsibilities:** + Completes call center quality assurance work + Serve as resource in… more
- Hackensack Meridian Health (Edison, NJ)
- …Data Studio). + Knowledge of SQL and Google BigQuery. + Experience with extensive call center telephony systems, including IVR, CRM, WFM, speech analytics, ... **Responsibilities** A day in the life of a **Contact Center Workforce Management (WFM) Staffing & Reporting Analyst...operating assumptions. + Determine proper shift coverage by adjusting center resources to accommodate changes in call … more
- University of Utah (Salt Lake City, UT)
- …as well as the Centralized Scheduling teams. This position is primarily housed in a call center , separate from clinic locations. The primary job location is 200 ... **Open Date** 10/11/2024 **Requisition Number** PRN40084B **Job Title** PS Quality Assurance Analyst **Working Title** Quality Assurance Analyst **Job Grade** D… more
- Houston Methodist (Cypress, TX)
- At Houston Methodist, the Principal Service Analyst position is responsible for expert level support of a broad range of applications across Information Technology ... support activities until resolution where appropriate. The Principal Service Analyst position is responsible for understanding complex application workflows to… more
- ITT (Seneca Falls, NY)
- …focus on threat monitoring, detection, and response as part of our Cyber Security Operations Center (CSOC). The analyst will play a key role in strengthening our ... and events. We are seeking an experienced Cybersecurity Operations Analyst to join our team. The successful candidate will...+ Carry a Smartphone 24X7 for the purpose of escalation . + On- call availability as an … more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **SERVICE DESK ANALYST ** position. **WORK SCHEDULE** + 100% FTE - 40 hours per week **POSITION ... application support including issue resolution, coordination and communication, analysis, escalation , and reporting of issues. + Consult and participate in… more
- Hackensack Meridian Health (Edison, NJ)
- …+ Minimum of 1 year of experience in a Workforce Management role as a RTA or Analyst OR a current active Patient Access Center team member with at least 6 months ... positive change. As a **Workforce Management (WFM) Real Time Analyst ** , you will utilize workforce management tools and...level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of… more
- HCA Healthcare (Nashville, TN)
- …a service desk environment and actively works to ensure expected resolution dates and call center metrics are met. + Addresses and resolves basic incidents and ... organization that invests in you as a Member Support Analyst ? At HealthTrust, you come first. HCA Healthcare has...and competing deadlines. **Preferred Experience** : + Competency in call center tracking tools + Prior experience… more
- Coca-Cola Bottling Company High Country (Rapid City, SD)
- Business Analyst Rapid City, SD (http://maps.google.com/maps?q=2150+Coca-Cola+Lane+Rapid+City+SD+USA+57702) * Corporate Job Type Full-time Description Coca-Cola, ... the world! Apply Today! + Hourly pay for theBusiness Analyst role is $23.00 to $25.00 per hour Depending...promotion plans in company systems. + First point of escalation for pricing overrides (point of contact for field… more
- MyFlorida (Chattahoochee, FL)
- …experience working in an IT environment in either a field-based support capacity or a call center capacity. Education in and IT field of study can substitute on ... DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60004934 Date: Nov 4, 2024 The...solving skills. OTHER JOB-RELATED REQUIREMENTS Ability to work On Call and/or overtime Valid Driver's License and must possess… more
- Weill Cornell Medical College (New York, NY)
- Title: Service Operations Analyst II - Infrastructure Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.00 Exemption Status: Exempt Salary Range: ... and resolving discovered issues under the scope of Operations Center -supported services. **Job Responsibilities** + Responsible for monitoring and troubleshooting… more
- Caterpillar, Inc. (Tucson, AZ)
- …resolution of issues. **What skills you will have:** **Technical Excellence:** Call center or helpdesk experience. Experience investigating, troubleshooting, and ... Mining and Technology, is currently seeking a Customer Support Analyst in Tucson, AZ. In this role, you will...resolving a high percentage of application issues, and prompt escalation to advanced support when a quick resolution cannot… more
- Robert Half Technology (Holland, OH)
- …We are offering a contract to permanent employment opportunity for a Voice Analyst . This role operates within the industry and involves providing support to our ... Network Operations Center . The successful candidate will be tasked with the...of VoIP related products, serving as a technical support escalation point for our national voice services platform. This… more
- Pinkerton (Austin, TX)
- …and Certifications: Bachelor's degree and multi-year experience within a high volume/intensity call center , security operations center , and/or crisis ... Control Tower Lead Analyst - Supply Chain Security Austin, TX -...models mindfulness and inclusivity. + Sound judgement regarding the escalation of issues requiring senior-level management support and response.… more
- Pinkerton (Austin, TX)
- …Associate or Bachelor degree with multi-year experience within a high volume/intensity call center , security operations center and/or crisis ... Control Tower Analyst Austin, TX - United States We are...models mindfulness and inclusivity. + Sound judgement regarding the escalation of issues requiring senior-level management support and response.… more
- Truist (Charlotte, NC)
- …enforcement, the military, or other 3. Exercise critical thinking in a high stress, call center type environment with multiple intake channels 4. Ability to ... the following job description:** The Security and Intelligence Operations Center (SIOC) Triage Team Analyst is the...1. 2+ years of experience in a security operations center (SOC) or similar call center… more
- Robert Half Technology (Holland, OH)
- Description We are offering a contract to permanent employment opportunity for a Voice Analyst . As a Voice Analyst , you will be a crucial part of our team, ... national voice services platform. Responsibilities: * Serve as an escalation point for technical support related to VoIP dispatches...issues impacting customer voice services. * Troubleshoot and update call paths for our voice services. * Open new… more
- MyFlorida (Riviera Beach, FL)
- …working in an IT environment in either a field-based support capacity or a call center capacity. Experience supporting Windows 10 or newer Windows operating ... DISTRIBUTED COMPUTER SYSTEMS ANALYST OPS - 60932618 Date: Oct 31, 2024...30 pounds and move equipment. PREFERENCES Experience in customer call documentation and tracking system/ticketing system. Experience supporting VoIP… more