- Mass Markets (Mesilla, NM)
- …is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills +… more
- Mass Markets (Wichita, KS)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... business services companies in the USA, with a strong call center footprint and operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- EMCOR Group (Tempe, AZ)
- …direct management experience of 5 - 10 people within the past 5 years ( call center / operations management experience preferred). + Ability to read, ... supplier-managed interior/exterior maintenance. **Job Summary** EMCOR Facilities Services seeks an ** Operations Manager** at the EMCOR Customer Solutions Center … more
- Percepta (Dearborn, MI)
- …Minimum 5 years experience in a customer service environment, preferably call center operations . * Project Management , Sales and/or Marketing experience ... is demonstrated daily. Duties and Responsibilities * Customer Relationship Center Operations o Integrate leadership strategies with Direct… more
- Fiserv (Omaha, NE)
- …risks, and change controls. + Coordinate cross-functional workstreams with call center operations , workforce management , business analysis, and IT to ... in projects. + 3+ years of experience in call center and customer care operations management + Transformational program experience with workforce … more
- Iron Mountain (Birmingham, AL)
- …Release of Information (ROI) Specialist - Cross-Trained in Call Center Operations to join our **Health Information Management ** team. In this role, you ... + **Collaborate with patients and healthcare providers** via our call center to resolve inquiries and provide...management , digital transformation, secure storage and destruction, data center operations , cloud services, or art storage… more
- Three Saints Bay (Denver, CO)
- …strategy and performance meetings regarding all areas of Call Center operations . + Create and oversee the Performance Management Plan for all contract ... training be provided pursuant to the requirements of the Call Center operations as outlined...rules associated with an effective method. + Provide Federal Management operational effectiveness reports for special operations … more
- WSP USA (Richmond, VA)
- …metrics, QA methodologies, and regulatory compliance. + Experience with call center operations , mail processing, inventory management , and dispute ... quality management plan for customer service and operations . + Oversee quality assurance activities for call...in quality assurance or quality control within a contact center services environment. + Minimum of twelve (12) months… more
- Clean Harbors (Norwell, MA)
- …field; Master's degree preferred. - Minimum of 7 years of experience in call center management or operations , with a proven track record of success. - ... Customer Service will be responsible for overseeing the daily operations of our call center ,...requires a strategic thinker with a strong background in call center management , excellent communication… more
- Capital One (Plano, TX)
- …Qualifications:** + High School Diploma, GED, or equivalent certification + At least 3 years of call center operations management experience + At least 2 ... team and individual morale through change and development + Execute flawless management of projects assigned + Ensure timely administrative responsibilities of time… more
- Mass Markets (Las Cruces, NM)
- …position are highly motivated, energetic, and dedicated. Required + Minimum 5 years of call center management experience. + Associate's degree or equivalent ... business services companies in the USA, with a strong call center footprint and operations ...service targets. + Deep understanding of call center tools, KPIs, and SLA management . +… more
- VentureTech Solutions (Plantation, FL)
- Call Center Operations & Dialer Administrator Role Summary The Call Center Operations & Dialer Administrator is responsible for transforming ... office located in Plantation, FL. Remote is not available. Call Center Operations & Dialer...Process Improvement + Identify bottlenecks in staffing, scheduling, queue management , and agent workflows. + Partner with Sales and… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …community. + Wrap up your experience with a Capstone presentation to senior leadership. Your Role: Call Center Operations Intern The Call Center ... Operations Intern will support in understanding the current call center workflow and member experience. Analyze...+ Application Technology + Marketing + Communications + Project Management + Information Technology + Data Science + Legal… more
- Brookfield Properties (Charleston, SC)
- …advancing your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for supporting ... Strong understanding of telephony systems (Five9 or similar) and call center operations . + Excellent...HR, and leadership. + Familiarity with real estate, property management , or customer service operations is preferred.… more
- Mass Markets (Killeen, TX)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- AssistRx (Overland Park, KS)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... + Handles escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate… more
- Security Services of Connecticut (Shelton, CT)
- …volume, high stress, fast paced environment, such as a operations call center , dispatch operations or office management . + Must posses a State Issued ... Security Officers. Job Skills / Requirements Job Skills/Requirements Our Communications Center Operators are the foundation to support our Company's sole purpose… more
- Mass Markets (Wichita, KS)
- …ideal for individuals with prior experience in customer service leadership, supervision, or call center management . You'll be responsible for the ... business services companies in the USA, with a strong call center footprint and operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Killeen, TX)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... excellent communication skills, we need your help in managing call center sales agents. While your team...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more