- Intuit (Mountain View, CA)
- …functions to deliver scalable solutions. + Stay current on industry best practices for call center quality assurance , interaction analytics, and make ... are looking for a data-driven individual with excellent contact center quality assurance , analytical skills,...investment, and critical priorities. + Defines quality assurance strategy and tactics, including call monitoring,… more
- Antech Diagnostics (Loveland, CO)
- …weekly, monthly and annual results + Ability to partner with other team members of the Call Center Quality Assurance team as well as team training ... **training** **and budget** **.** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...focus of this role is providing support to the Call Center Managers and Supervisors in the… more
- Randstad US (Altamonte Springs, FL)
- …is required) + Powerpoint + Call Center + Call Center Support + Quality Assurance (2 years of experience is required) + voice of customer + ... timeliness, and also review the cases created for every call + Focus on the Voice of the Customer...2+ years of experience in a quality management/ assurance role in a contact center environment… more
- Verint Systems, Inc. (Columbus, OH)
- …LAN, WAN, TCP/IP + Technical certification, eg, MCSE, Cisco, Avaya + Voice loggers, Call Center Quality - Assurance , Screen Capture products + Programming, ... scripting, application integration and networking experience. + Prior knowledge of Verint product architecture, and solution suite Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form… more
- Robert Half Accountemps (Albany, NY)
- … center tracking tools and reports updated. + Participate in call center audits and quality assurance checks. + Prepare and maintain operating ... call volumes and analyze performance statistics to maintain quality service. + Assist with training new staff and...2 years supervising staff, with 1-3 years in a call center setting. + 5+ years of… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …it is likely not legitimate._ **Job Description** The role of a ** Quality Assurance Analyst - Global Ship Hold Center (GSHC)** is an exciting, multi-faceted ... It involves reporting, analyzing, and evaluating GSHC records for quality and compliance. The Quality Assurance...Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs… more
- University of Pennsylvania (Philadelphia, PA)
- …and resources, and much more. Posted Job Title Associate Director, Education and Quality Assurance (Abramson Cancer Center ) Job Profile Title Associate ... Quality Job Description Summary The Abramson Cancer Center (ACC) of the University of Pennsylvania is a...the ACC CRU, the Associate Director of Education and Quality Assurance will be responsible for the… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Veeva Quality Assurance Specialist (Abramson Cancer Center ) Job Profile Title ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Regulatory Affairs Office seeks a full-time Regulatory Affairs Veeva Quality Assurance Specialist to participate in the… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Specialist (Regulatory) CVPF( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Profile Title Research Coordinator Senior Job Description Summary The Quality Assurance Specialist will work within the… more
- University of Utah (Salt Lake City, UT)
- …to ensure consistency in call evaluations as well as confirming that quality assurance goals are met. 9. Provides input on problem identification and ... **Open Date** 10/11/2024 **Requisition Number** PRN40084B **Job Title** PS Quality Assurance Analyst **Working Title** Quality...Scheduling teams. This position is primarily housed in a call center , separate from clinic locations. The… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …The incumbent will serve as the Coordinator of the Sterile Processing Services (SPS) Quality Assurance and CensiTrac Program at the James J. Peters VA Medical ... Center , Bronx, NY. The employee is at the advanced...the SPS management team and has oversight of all quality assurance /censitrac and process improvement initiatives in… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **39492BR** **Extended Job Title:** Patient Call Center Representa **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...upcoming visits. + Conduct outbound calls as part of quality assurance initiatives to ensure patient satisfaction,… more
- Robert Half Office Team (Gustine, CA)
- Description We are offering a permanent employment opportunity for a Quality Assurance Specialist in Gustine, California. As a Quality Assurance ... enforcing requirements while also managing customer complaints and maintaining quality assurance systems. Responsibilities: * Implement and...in Auditing are desired * Prior experience in a Call Center Customer Service environment is an… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …or a Quality Assurance capability. . Understanding of contact center quality assurance scoring, calibrations, and coaching. . Demonstrated ... expertise is Service, Customer Service, Business-to-Business (B2B) and Business-to-Consumer (B2C). The Quality Assurance (QA) Specialist plays a key role within… more
- City of Norfolk, Virginia (Norfolk, VA)
- Quality Assurance Specialist Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4732838) Apply Quality Assurance Specialist Salary ... Department of Utilities is seeking qualified candidates for a Quality Assurance Specialist in our Water Accounts...reflected on your listed jobs/resume). 06 Do you have call center experience? + Yes + No… more
- Air National Guard Units (Madison, WI)
- …TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a QUALITY ASSURANCE SPECIALIST-Title 5, Position Description Number T5801700 and is part ... contractor's work performance through personal inspections and engaging assigned Quality Assurance Specialists. Coordinates changes with the...by visiting a VA Regional Office, contacting a VA call center or online. NOTE: Prior to… more
- The Hershey Company (IN)
- …* Post offer background and drug screen required * Job Summary* The purpose of the Quality Assurance Technician is to ensure a quality product is being ... produced at all times. Direct and coordinate quality assurance programs. Execute quality ...If you require a reasonable accommodation as part of the application process, please contact the HR Service Center … more
- Abbott (Alameda, CA)
- …160 countries. **Position Location: Alameda, CA** **The Opportunity** This **Manager, Software Quality Assurance ** is responsible for providing assurance ... Engineers, Specialists, and/or other staff on the Software Quality Assurance Team. + Participate as a...Android) highly preferred + Knowledge of Jira, Confluence, ALM Quality Center , and/or other software development and… more
- Southern Company (Forest Park, GA)
- ** Quality Assurance Coordinator (Forest Park, GA)** **Requisition Number** **State-Region-City** Georgia-Metro Atlanta-Forest Park **Operating Company:** Georgia ... Power Company Quality Assurance (FOREST PARK, GA) JOB SUMMARY...tools to enhance the business + Available to work "on- call " rotation as needed. **Georgia Power** is the largest… more
- Noblis (San Diego, CA)
- …** Noblis MSD is seeking candidates for Electronic Engineering/ Quality Assurance to support the Naval Information Warfare Center , Network Integration ... the NIEF. This includes but not limited to: the quality assurance and the quality ...based on full time status. For part time or on- call staff, compensation is proportionately adjusted based on hours… more