- V2X (Orlando, FL)
- …wholly-owned subsidiary of V2X, LLC.) V2X and Advantor are seeking experienced and results-driven Call Center Supervisors to lead a team of customer service ... contract. The ideal candidates will have a strong background in call center operations, excellent leadership skills, and a passion for delivering exceptional… more
- Mass Markets (Garden City, GA)
- …and the health of the account. Essential Duties + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + ... are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is… more
- Mass Markets (Las Cruces, NM)
- …and the health of the account. Essential Duties + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + ... are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is… more
- Intellatriage (Brentwood, TN)
- …and recommending solutions for improvement. . Performs all written performance evaluations for Call Center Supervisors and Operations Assistants. . Maintains ... rapidly growing, patient-focused business. We are actively recruiting a talented Director of Call Center Operations to join our team of energetic, compassionate… more
- LA Care Health Plan (Los Angeles, CA)
- …department's overall performance metrics, and to meet and/or exceed member satisfaction. Assist Call Center Supervisors with the supervision of Member ... Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type:… more
- Hackensack Meridian Health (Edison, NJ)
- …excellent customer service. + Design and implement leadership training and performance goals for Call Center Supervisors and Team Leads in order to improve ... serve as a leader of positive change. The **Contact Center Training Specialist** ensures outstanding service to our patients...- 5:00 pm_ **Weekend Work** _No Weekends Required_ **On Call Work** _No On- Call Required_ **Holiday Work**… more
- Antech Diagnostics (Loveland, CO)
- …via the Support Enablement Team. The focus of this role is providing support to the Call Center Managers and Supervisors in the evaluation of calls and ... + Have a working understanding of all job functions of the various call center teams + Responsible for interfacing with IT as needed to maintain the… more
- LA Care Health Plan (Los Angeles, CA)
- …monitors for agent adherence to scheduled activities; excessive state durations; collaborates with call center leads and supervisors to manage agent ... (25%) Uses established guidelines, process exception requests as submitted by call center agents and supervisors within the assigned timelines. Processes… more
- Compass Group, North America (Rochester, MN)
- …to the Lead Call Center Manager This position will have direct reports ( supervisors and call center agents) Previous call center management ... 17,000 professional food service team members. Job Summary As an Operations Manager Call Center (At Mayo Clinic), you will assist in the successful operation of… more
- Elara Caring (Bronx, NY)
- …and reporting requirements. + Recruit, train, and mentor a high-performing team of call center agents, supervisors , and intake specialists. + Develop ... Place. **Job Description:** **FULL TIME** **Monday-Friday** **8am-5pm** 7+ years experience in call center management, sales or client intake within the… more
- TEKsystems (Charlotte, NC)
- …and historical call center data to CareCentrix personnel, working with call center managers and supervisors . + Analyze trends within assigned ... IEX and CX-One + Microsoft Excel Knowledge Job Overview: + Manage all call center traffic to ensure compliance with customer service level agreements. + Serve as… more
- University of Rochester (Rochester, NY)
- …Develops and maintains a constructive working relationship with the callers, physician offices, Call Center clients, team members, supervisors and others as ... and latitude for initiative and judgement, The Lead Patient Services Representative/ Call Center Team Leader serves as the first line supervisor and provides… more
- Mass Markets (Tampa, FL)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... **Job Shift** Day **Job Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... Admin - Clerical **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct...quality and value, and financial health of the organization. Supervisors will provide ongoing monitoring of call … more
- SOS International LLC (El Paso, TX)
- **Overview** SOSi is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El Paso, TX Spanish Interpreter Call ... Center As a Call Center Shift Supervisor, you will be responsible for overseeing...faced by team members, as well as supported program Supervisors and Managers. + Perform other duties as assigned… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual call center ... $19.00 / hour POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries,...for the job. You may be asked by your supervisors or managers to perform other duties. You will… more
- Mass Markets (Las Cruces, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... Director is responsible for the management and development of supervisors and all other operational management associated with day...sales through the actions of others + Understanding of call center tools and technology used to… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + Strong… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual call center ... $19.00 / hour POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries,...for the job. You may be asked by your supervisors or managers to perform other duties. You will… more