- Sanford Health (Bismarck, ND)
- …Information Officer, Vice President, or Director of a technology organization with vendor management and contract negotiation experience that would consider a ... is tired of the high-pressure sales targets and quotas? This contract negotiation and vendor management position may be the next career opportunity for you. You… more
- Highmark Health (Pittsburgh, PA)
- …understanding of vendor capabilities within the portfolio, including call center operations, claims processing, and customer service technologies. ... cross-functionally with teams such as Health Plan Operations (eg Call center operations, customer service, claims processing)...in Operational Excellence **Preferred** + 3- 5 years in Vendor Management **OR** Vendor Operations… more
- PenFed Credit Union (Eugene, OR)
- …field required, master's degree preferred. + Minimum of five (5) years' experience in vendor management . + Minimum of (5) years' experience in collections. + ... at our Eugene, Oregon or San Antonio, Texas service center . The primary purpose of this job is to...Strong knowledge of the technologies, methodologies, and practices in vendor management . + Requires experience in managing… more
- CVS Health (Scottsdale, AZ)
- …more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate...solutions that are fault resilient with integrations across the multi- vendor platforms + Staying current with technology trends to… more
- Humana (San Juan, PR)
- …at Home position for you as part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting people with their healthcare ... one- call resolution. + **This is a high-volume call center setting which can be stressful...or Bachelor's Degree + Experience or background with case management processes + Previous Inbound and / or outbound… more
- DriveTime (Fort Worth, TX)
- …decision making and problem solving abilities + Must be comfortable working in a call center environment + Preferred vendor support and invoicing background ... In addition, the role serves as an escalation for Vendor Support Coordinators to handle complex customer and recovery...operational standards + Maintain 80% service level agreements in call queue and 90% QC monitoring score to ensure… more
- Humana (Miami, FL)
- …part of our caring community and help us put health first** The Bilingual Telephonic Call Center Care Specialist / Care Coach 1 assesses and evaluates member's ... and going into the Blue Lagoon office. **Bilingual Telephonic Call Center Care Specialist / Care Coach...the associate automatically + Employs a variety of case management strategies, approaches and techniques to manage a member's… more
- BronxCare Health System (Bronx, NY)
- Overview The Call Center Supervisor provides day to day departmental leadership; this individual is responsible for overseeing the training, assignment of duties ... Qualifications Bachelor's Degree, 2-5 years' Supervisory experience preferably in a Call Center environment, knowledge of Managed Careutilization guidelines,… more
- Serco (VA)
- …Serco teams to deliver the highest level of customer service. **As a Bilingual Call Center Representative, you can expect to:** + Receive inbound participant ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/65863/bilingual- call - center -representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Entergy (Little Rock, AR)
- …in leading call center support functions including strategic vendor management , planning & managing workforce **Business Expertise** Demonstrated track ... functions - including agent processes, Digital tools, talent development, vendor management , analytics, and growth strategy +...work visas for this position. **Job Segment:** Executive, VP, Call Center , MBA, Customer Service, Management… more
- Hackensack Meridian Health (Edison, NJ)
- …Data Studio). + Knowledge of SQL and Google BigQuery. + Experience with extensive call center telephony systems, including IVR, CRM, WFM, speech analytics, ... **Responsibilities** A day in the life of a **Contact Center Workforce Management (WFM) Staffing & Reporting...operating assumptions. + Determine proper shift coverage by adjusting center resources to accommodate changes in call … more
- Pfizer (New York, NY)
- …the Pfizer Connect and Triage Platforms. The Pfizer Connect team is a call center based team responsible for supporting promotional and non-promotional ... The suite of tools used by these teams include call management solutions and CFC engagement platform...a deep understanding of the CFC Engagement business and call center processes, identify opportunities to drive… more
- Lee County Board of County Commissioners (Fort Myers, FL)
- …Senior (On- Call ) Salary $19.23 - $37.21 Hourly Location Fort Myers (Facilities Management Detention Center Shop), FL Job Type Full-Time Regular Job Number ... highly motivated and dedicated individual to work in our Facilities Construction and Management department as an on- call normal and emergency response. This… more
- Serco (New Orleans, LA)
- …can make a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in New Orleans, Louisiana. Serco supports the ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67043/traffic- management - center -%28tmc%29-operator new-orleans/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
- Serco (Shreveport, LA)
- …can make a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Bossier City, Louisiana! Serco's TMC Operators ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/66583/traffic- management - center -%28tmc%29-operator bossier-city/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
- BECU (WA)
- …Channels, enhancing your leadership skills through strategy-setting, team coaching, and vendor management . + **Strategic Impact:** Drive service improvements and ... Lead the integration and coordination of channel-specific initiatives within project teams. ** Vendor & Partner Management ** + Build and manage relationships with… more
- CoreSite (Chicago, IL)
- …center . The position is responsible for customer support services, all onsite vendor management , vendor contracts, site operational efficiency, site ... Systems + Double Interlock Pre-Action Systems + Experienced people manager + Experienced vendor management skills including service contract management . +… more
- LA Care Health Plan (Los Angeles, CA)
- …the development of training materials delivered to various internal departments and off site Call Center vendor to measure product knowledge. As needed, this ... II is responsible for monitoring and actively influencing the Customer Solution Call Center team's quality performance, ensuring that the quality requirements… more
- Serco (Austin, TX)
- …can make a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Austin, Texas! Shifts are Sunday - Thursday, ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/66739/traffic- management - center -%28tmc%29-operator-overnight-shift austin/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- DR Horton, Inc. (Middleburg, FL)
- …*Property Management - Sr. Maintenance Technician - Middleburg (Ascend Clay Town Center )* **Location:** *Florida-Middleburg* **Requisition ID:** *2405872* ... document items to rectify and sign-off on acceptance as management representative * Field emergency service calls when on... representative * Field emergency service calls when on call during nights and weekends * Manage the move-out… more