- Antech Diagnostics (Loveland, CO)
- …knowledge, and accuracy. The candidate will be responsible for overseeing the call quality processes, call monitoring process, and will use our call ... **training** **and budget** **.** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...for interfacing with IT as needed to maintain the call center call monitoring technology… more
- United Musculoskeletal Partners (Golden, CO)
- …with demonstrated ability to manage irate and difficult calls. + As directed, conduct quality call monitoring reviews and provide timely feedback. + Monitor ... in the United States. Here we are committed to quality , teamwork, and accountability. Panorama provides a competitive total...and mentor employees based on feedback received through the call monitoring process. + Demonstrates highly effective… more
- Penn Medicine (Philadelphia, PA)
- …and performance improvement purposes. This professional will also participate in PMAC's Call Quality Monitoring program. This includes monitoring ... tools. Participates in activities related to a standardized and consistent Call Quality Monitoring program. Listens to customer/patient calls as part… more
- State of Georgia (Fulton County, GA)
- …& Performance Standards 1. Gathers, compiles, and analyzes data . 1. Performs call monitoring utilizing quality program, metrics & database. 2. ... Bilingual Quality Auditor Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/59797/other-jobs-matching/location-only)...patterns, and areas for improvement 6. Monitors and evaluates call center and INOP calls. Scores each call… more
- Fannie Mae (Reston, VA)
- …in managing conference room technologies and services. * *Proven expertise* in managing call quality and monitoring tools. * *In-depth knowledge* of ... essential in facilitating effective collaboration through maintaining high standards of call quality and video streaming services. Qualifications *Experience… more
- ADP (Alpharetta, GA)
- …with quality according to scheduled deadlines, priorities, and overall goals. + Call quality monitoring of associate/client interactions. + Train and ... mentor team members; coordinate additional training as needed with leadership support and provide feedback to leadership on each team member's performance. + Serve as a backup to the Team Manager to provide guidance and direction to the team in the manager's… more
- Bank OZK (Little Rock, AR)
- …of customer issues are handled according to established policies and procedures. + Performs quality assurance monitoring of call center activities. + Tracks ... to established policy and procedure and all calls are handled effectively. Performs quality assurance analysis of call center activities. Essential Job Functions… more
- AECOM (Indianapolis, IN)
- …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... responding agencies using 10 codes, incident identification and response call -out, customer service representative, and implementing required traffic control and… more
- Brighton Health Plan Solutions, LLC (Chapel Hill, NC)
- …(SME) for non-clinical authorization activities within the utilization management department. * Conducts quality call monitoring audits and case file audits ... * Strong medical record review skills. * Previous experience in quality monitoring , coaching, counseling, and progressive discipline strongly preferred.… more
- Clark County, NV (Las Vegas, NV)
- AIR QUALITY MONITORING TECHNICIAN I/II Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/4715099) Apply AIR QUALITY MONITORING ... is seeking qualified candidates to apply for the Air Quality Monitoring Technician I/II position. This position...by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection… more
- University of Rochester (Rochester, NY)
- …resolve operational issues. + Modifies Call Center processes based on quality monitoring data. + Proactively leads work improvement efforts including ... issues. + Manages changes in staff performance based upon quality monitoring data. + In conjunction with...and/or Manager. **Service Excellence (25%):** + Monitors and ensures Call Center staff provide quality customer service.… more
- Comerica (Dallas, TX)
- …(sending/receiving) throughout the department. The position will have four key responsibilities: Quality Assurance ( call queue monitoring , metrics, exception ... all Pillars (Wire Operations, Risk, and Investigations). Position Responsibilities: * Amazon call flow monitoring and Agent re-skilling. * Monitors Key… more
- State of Colorado (Denver, CO)
- …Air Act. What you will be doing This position implements and maintains air quality monitoring by auto-GC, and other continuous methods, according to the ... Photochemical Monitoring Scientist - PSRS II - HYBRID Print...exists for the management and implementation of scientific air quality programs within the Air Pollution Control Division -… more
- University of Michigan (Ann Arbor, MI)
- …on retirement savings + Sign-On Bonus! **Responsibilities + Consistently perform high quality neurophysiological monitoring in the operating room to assess the ... Intraoperative Monitoring Neuromonitorist - $15,000 SIGN ON BONUS Apply..., electrocorticography, and nerve conduction studies to improve the quality of patient care by preventing iatrogenic injury. +… more
- University of Michigan (Ann Arbor, MI)
- …on retirement savings + Sign-On Bonus! **Responsibilities + Consistently perform high quality neurophysiological monitoring in the operating room to assess the ... Intraoperative Monitoring Technologist - $15,000 SIGN ON BONUS Apply..., electrocorticography, and nerve conduction studies to improve the quality of patient care by preventing iatrogenic injury. +… more
- University of Pennsylvania (Philadelphia, PA)
- …Compliance and Monitoring (DOCM) is seeking a The Clinical Research Quality Specialist, Sr. to support our clinical research mission. The ACC clinical research ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...resources, and much more. Posted Job Title Clinical Research Monitoring and Auditing Specialist (Abramson Cancer Center) Job Profile… more
- Prime Therapeutics (Columbus, OH)
- …drives every decision we make. **Job Posting Title** Dynatrace Observability Monitoring Engineer - Remote **Job Description** The Dynatrace Observability ... Monitoring Engineer (Sr. IT Systems Engineer) will lead technology...to work a flexible schedule including weekends, holidays, overtime, on- call , and shifts outside of Prime's core business hours… more
- Essentia Health (Fargo, ND)
- …our caregivers and our colleagues working behind the scenes, who all bring high- quality , compassionate care to the patients we are privileged to serve. Assists with ... the technical and non-technical aspects of cardiac monitoring of patients over age 18 who are on...our colleagues working behind the scenes, who all bring high- quality , compassionate care to the patients we are privileged… more
- Lancaster General Health (Lancaster, PA)
- **Summary** We are seeking an experienced, dedicated and proactive Centralized Monitoring Registered Nurse (RN) to join our dynamic team. In this pivotal role, you ... will be responsible for closely monitoring telemetry orders and evaluating the...2 Colleague demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person… more
- CGI Technologies and Solutions, Inc. (Columbia, SC)
- **Enterprise Monitoring & Support Specialist I** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Reston **Alternate ... Description:** CGI has an immediate need for an Enterprise Monitoring & Support Specialist I to join our team....health and performance, and maintaining high levels of service quality . With a focus on collaboration and analysis, you… more