- Cambia Health Solutions, Inc (Renton, WA)
- …don't have them. Bring a positive and professional approach to providing every caller with accurate, compliant information. Tailor your communications to meet each ... caller 's unique needs. Stay one step ahead by spotting...and addressing potentially difficult issues before they arise. Prioritize caller satisfaction while representing Cambia's mission and values. Seek… more
- Spectraforce Technologies Inc (Atlanta, GA)
- …Health (CBH) to all inbound callers within a call center environment and assuring caller 's contact with CBH is positive. Advocates are many times the first encounter ... critical to success within the role along with intelligent judgment of assessing the caller 's needs. Based upon the call type and requests advocates should be able… more
- Compass Health Network (Raymore, MO)
- …center. The 911 Diversion Coordinator is responsible for quickly identifying each caller 's needs and exploring mobile outreach, directing callers to intake services, ... Provide Zero Suicide screening and work to identify each caller 's needs in a timely mannerProvide follow up to...services to meet the unique cultural needs of each caller Be knowledgeable of all services provided within Compass… more
- Compass Health Network (Raymore, MO)
- …center. The 911 Diversion Coordinator is responsible for quickly identifying each caller 's needs and exploring mobile outreach, directing callers to intake services, ... Provide Zero Suicide screening and work to identify each caller 's needs in a timely manner* Provide follow up...services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within… more
- Compass Health Network (Arnold, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Wentzville, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Wentzville, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Festus, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Rolla, KS)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Elite Staffing Inc. (Louisville, KY)
- …and providers. Provide appropriate customer service and an effortless experience to the caller . Provide accurate information to the caller . Process refills and ... providers Resolve the callers' needs. Provide appropriate follow-up and next steps for caller . Follow Cover My Meds policies and procedures. Ability to work a… more
- Chubb (White House Station, NJ)
- …and solve problems, while maintaining a pleasant phone experience for the caller Analytic and basic mathematic calculation skills, such as percentages, addition, and ... subtraction calculations Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns… more
- Spectraforce Technologies Inc (Atlanta, GA)
- …Triage follow up requests for authorization and coordinate between the caller and Care Manager/Care Management Teams. Research complicated cases, ie eligibility, ... escalated cases, etc. Participate in assigned workgroups and opportunities for stretch assignments. Attend and participate in team meetings. Background: Candidate must have: Experienced and skilled in working with multiple PC systems and applications,… more
- Staffing Now (Pflugerville, TX)
- …volume incoming calls in Client Care department, the Associate will pull up the caller 's referenced loan profile in the system, verify the identity of the caller ... to ensure they are an authorized party on the account, read system notes from previous calls on the account, and attempt to answer questions and solve problems as applicable.Duties and Responsibilities: * Field incoming calls in a timely manner throughout… more
- Staffing Now (Lansing, MI)
- …come into the queue. Once a call is answered, the Associate will pull up the caller 's referenced loan profile in the system, verify the identity of the caller to ... ensure they are an authorized party on the account, read system notes from previous calls on the account, and attempt to answer questions and solve problems as applicable.Duties and Responsibilities: * Field incoming calls in a timely manner throughout shift.… more
- Compass Health Network (Arnold, MO)
- …culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable ... with mobile outreach team, as necessary* Collaborate and communicate with caller 's multi-disciplinary treatment team* Other duties as assigned by supervisor*… more
- Compass Health Network (Arnold, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Compass Health Network (Wentzville, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Compass Health Network (Columbia, SC)
- …culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable ... with mobile outreach team, as necessary* Collaborate and communicate with caller 's multi-disciplinary treatment team* Other duties as assigned by supervisor*… more
- Hired by Matrix (Cincinnati, OH)
- …issues. Answers phone promptly in a courteous manner, identifying oneself to the caller . Uses proper pronunciation of medical terms. Handles phone requests with a ... minimum of call transfers. Will be working in the Immediate Response Lab. What You Bring: Required Skills & Experience: Ability to read and comprehend written information required. Ability to effectively and efficiently perform a variety of job duties in a… more
- Rose International (Fort Wayne, IN)
- …applicant/recipient data through system interfaces * Facilitating the fulfillment of caller requests regarding eligibility information via a One Call Resolution ... approach while maintaining professionalism and empathy * Communicating with applicants/recipients while researching and updating cases and documenting calls simultaneously * Educating callers on program services and eligibility requirements while demonstrating… more
