- Amazon (Denver, CO)
- …and Samsung. AWS is seeking an experienced Contact Center as a Service ( CCaaS ) Customer Success Specialist for Amazon Connect with Public Sector experience. Connect ... born out of Amazon's own need for the best CCaaS solution that works at scale, while improving customer...experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner… more
- Penn Medicine (Philadelphia, PA)
- …Engagement Marketing Analytics Location: 3535 Market Street Hours: M-F, Hybrid Summary: The Senior Product Manager will lead the charge in optimizing technology ... tools such as CCaaS and Salesforce CRM to drive impactful patient and...technologies which could be implemented in the future. The Senior Product Manager will oversee product development, business analysis,… more
- State of Massachusetts (MA)
- …Projects will encompass COTS (commercial of the shelf products), SAAS ( Software as a Service) application development and vendor management. MassDOT implemented ... on Five9 CCaaS (Contact Center as a Service) platform for services...to meet needs of the business * Manage and lead application development and maintenance projects directly and in… more
- UCLA Health (Los Angeles, CA)
- …integration with other voice technologies and communication services. This is a senior level role, specializing in network voice technology implementations as well ... fielding operational requests. In this role, you will: + lead the escalation support for PCCE, and will provide...+ ensure integration and support of SAML, SaaS, And CCaaS applications and solutions This role will provide day-to-day… more