- OMNICOMMANDER (Brentwood, TN)
- Live Chat Support Agent Brentwood, TN (In-Office position, NOT Remote) OMNICOMMANDER, Inc. is one of the fastest-growing startups in the financial technology ... general client concerns + Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- ManpowerGroup (Chandler, AZ)
- …If scheduled + Shifts discussed in interviews **Job Responsibilities** MUST HAVES: EXPEREINCE: Agent Chat , Win10 **Required Skills:** + Requires 3-5 years of ... meet or exceed performance targets and goals correlated with customer service and call/ chat handling. + Able to work in a fast-paced environment. **Desired Skills:**… more
- Capgemini (Chicago, IL)
- …with IVR and Telephony System design and integration . Experience in designing Virtual Agent / Chat Bot solutions with both ServiceNow native tools and . Good ... understand of ServiceNow Licensing constructs . A history in working with Retail clients, with special consideration given to experience in working with those clients that operate work in both corporate and franchise models . CSM Suite Certification .… more
- Capgemini (Phoenix, AZ)
- …Exposure to managing projects/programs related to modern support solutions like Bots, Live agent chat support, transition and managing of tools/platform, etc. is ... a big plus - Experience creating simple PowerBI reports sourcing from Azure DevOps (ADO), Excel to gain business insights is a plus - Analytics knowledge of Excel eg pivots, lookups, etc. is preferred - **Effectiveleadership, interpersonal and communication… more
- Lighting New York (Selinsgrove, PA)
- 2nd Shift / Weekend Customer Care Agent LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer ... Customer Service in the country! As a Customer Care Agent , you'll be working with our customers over the...working with our customers over the phone, on live chat , and through email with the opportunity to create… more
- City of New York (New York, NY)
- …health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by ... certificates in person, online or via mail. The Call Agent will also guide customers on how to check...will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as… more
- Ford Motor Company (Columbus, OH)
- …transition, we're migrating our current enterprise chatbot, "Blu," to the ServiceNow Virtual Agent (NLU). We will continuously improve the Chat experience in ... 2025 and onward, specifically exploring options for an LLM chat experience. With over 130,000 users relying on our...expert (SME) + Lead a team of 2-3 Virtual Agent developers, teach and provide guidance to the team… more
- Carnival Cruise Line (Santa Clarita, CA)
- …Service and Trans-Atlantic Crossings. We're looking for an amazing Reservations Sales and Support Agent to join Cunard. Cunard is one of the oldest and most famous ... is looking for in its Reservations Sales and Support Agent . Is this you? Responsibilities . Develop ongoing relationships...Sea Card. . Locate and communicate accurate information via chat , with up to 3 live chats sequentially with… more
- Robert Half Office Team (San Antonio, TX)
- Description Our client is in need of a Contact Center Agent in San Antonio, Texas, within the Financial Services industry. As a Contact Center Agent , you will be ... service across various platforms, including phone calls, online messaging, and chat . Responsibilities: * Respond promptly and accurately to incoming customer… more
- Percepta (Melbourne, FL)
- …At Percepta, we bring first-class service across each market we support. As a **Pre-Sales Agent & Concierge** in **Melbourne, FL** , you'll be a part of creating and ... of being part of a unique culture. **What You'll Be Doing** The Pre-Sales Agent & Concierge is the SME (Subject Matter Expert) for all customer inquiries/questions… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/50216/other-jobs-matching/location-only) Hot ... is currently hiring for the following position: Customer Care Agent (Call Center) Salary is $40,600 Job Summary Under...the general public via telephone, e-mail, fax, or online chat sessions. + Respond to incoming calls regarding, but… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound and outbound ... phone, chat , and e-mail interactions on behalf of multiple clients....experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment… more
- AutoZone, Inc. (Memphis, TN)
- Senior Customer Service Agent (Call Center & E-commerce Fulfillment ) Shift: Wednesday to Saturday, 10:00 AM to 8:30 PM Are you passionate about customer service and ... eager to make a difference? Join our team as a Senior Customer Service Agent , where you'll play a pivotal role in shaping the future of our customer service… more
- Matanuska Telephone Association (Palmer, AK)
- Technical Support Agent Palmer,AK We are searching for an experienced Technical Support Agent at our Palmer HQ facility. Primary Duties and Responsibilities: ... fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for...Ability to analyze and troubleshoot customer's problems via, telephone, chat , email or other venues. Ability to maintain knowledge… more
- Insight Global (Walnut, CA)
- Job Description A client is seeking a REMOTE Insurance Sales Agent for a direct hire opportunity. The client is an insurtech start-up. Our mission is to build ... insurance, harnessing the power of their personal data. This agent will be a central part of our ambitious...telephony platform (integrated with Kustomer) for calls Slack: internal chat system for team Lessonly: LMS Google workspace: internal… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW INBOUND INSURANCE AGENT We are hiring insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will identify ... efficient manner. You will have the opportunity to become a licensed insurance agent through our industry-leading training. MCI is growing rapidly. This is an… more
- The BLS Company (Hicksville, NY)
- …industry across the USA, is seeking a motivated and enthusiastic Customer Care Agent to join our team in Hicksville, NY. This is an exciting opportunity ... to clients worldwide. Position Overview: As a Customer Care Agent , you will be at the forefront of our...to customer inquiries and requests via phone, email, and chat . + Handle customer complaints and concerns with professionalism… more
- Epsilon, Inc (Greenville, SC)
- **Service Desk Agent I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... are the initial point of contact (phone, email or chat ) to remedy technical issues, while the APR Team...services for USPTO. **An average day:** As Service Desk Agent I, you will perform Tier I and Tier… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (PART-TIME) As a technical support agent , you will handle blended inbound phone interactions with residential and ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
- The BLS Company (Hicksville, NY)
- BLS is seeking a motivated and enthusiastic Customer Care Agent to join our team in Hicksville, NY! As a Customer Care Agent , you will be responsible for ... + Responding to customer inquiries and requests via phone, email, and chat + Handling customer complaints and concerns with professionalism and empathy +… more