- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 6833 Posted On 12/26/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... contact center . The ACCM provides supervision and daily operations support for ambulatory clinics, contact center clients and frontline agents. This… more
- Wawa, Inc. (IA)
- …1st Shift 12PM - 8PM (37.5/week, 7-day availability) **Position Summary:** The Wawa Contact Center handles contacts from our Customers and Store Associates ... through multiple channels including phone, email, social media, and Wawa Support. Contact Center Representatives are expected to provide a best-in-class customer… more
- Leidos (Indianapolis, IN)
- …the way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- GE Appliances, a Haier company (Louisville, KY)
- …and execute an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, ... ethical frameworks. Relocation Assistance Available. **Position** Director, Digital Innovations - Contact Center AI Strategy & Operations **Location** USA,… more
- Unum Group (Dunwoody, GA)
- …guidance to multiple agile and/or infrastructure and operations teams that support contact center technology capabilities and services. They focus on ... customer engagement and business services. They are instrumental in implementing the contact center portfolio roadmap and ongoing portfolio management activity,… more
- Mass Markets (Wichita, KS)
- …globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our ... BPO contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple… more
- Wawa, Inc. (IA)
- **Job Description** **Job Summary** **:** The Contact Center Trainer is responsible for delivering core, ongoing, and roll-out training programs to meet ... skills. **Principal Duties:** + Ensure the execution and delivery of Contact Center training programs while utilizing proper and effective training techniques. +… more
- HCA Healthcare (Nashville, TN)
- …Do you want to join an organization that invests in you as a Manager IT Contact Center ? At Parallon, you come first. HCA Healthcare has committed up to $300 ... to make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to be a part of our team. **Job Summary and Qualifications**… more
- Abbott (Alameda, CA)
- …executives, and scientists. **The Opportunity** We are seeking a motivated, customer-focused **Senior Contact Center Engineer** to join our growing Contact ... operations, maintenance, and assist with the implementation of the Five9 cloud-based contact center platform. You'll collaborate with team members, business… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Peckham, Inc. (Battle Creek, MI)
- …application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor POSITION SUMMARY The Contact Center Supervisor ... provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities include coaching, monitoring, training,… more
- Mass Markets (Killeen, TX)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …This role places a strong emphasis on developing and implementing AI-enhanced Contact Center and Digital Communications solutions across the enterprise. The ... sustainability. **Job Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self-service bot, and Communications Platform as a… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …WI is seeking a VP - SYSTEM PATIENT SERVICE CENTER to join our NURSING CONTACT CENTER team! The Vice President (VP), System Patient Service Center (PSC), ... and oversight for the enterprise-wide Access & Referral and Nurse Contact Center operations of Aspirus Health. This position will initially oversee these… more
- University of Washington (Seattle, WA)
- **Job Description** The **UWMedicine Contact Center ** has an outstanding opportunity for a **Patient Access Representative** **( Contact Center ... Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM,… more
- Newegg Inc. (Diamond Bar, CA)
- …Data Analysis & Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track ... reporting aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as the system… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in ... everything we do for our patients. As a Contact Center team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate… more
- Fiserv (Berkeley Heights, NJ)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Contact Center DevOps Engineer **About Your Role:** You will play a critical role ... be a key contributor in building and supporting the core Contact Center applications, leveraging modern technologies and automation to power exceptional customer… more
- Mass Markets (Wichita, KS)
- …a passion for sales and a drive to exceed targets? We're looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact ... school diploma or equivalent + 1-2 years of sales experience in a contact center or telesales environment + Fluent in English and Spanish (spoken and written)… more