- Randstad US (Cedar Rapids, IA)
- contact center application analyst. + cedar rapids , iowa + posted february 14, 2024 **job details** summary + $61,000 - $72,000 per year + permanent + ... - 72,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: The Contact Center Application Analyst collaborates and partners with the… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...considered for this role, you must complete a full application on our company careers page, including all screening… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Quality Auditor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... advancements grounded in more than a century of practical application and execution. The HomeSafe team is dedicated to...results and provides feedback and trend data to the contact center leadership team according to prescribed… more
- Vibrant Emotional Health (New York, NY)
- …Title: Vice President Contact Center Services Department: H2H Connect Contact Center Reports to: Chief Program Officer Location: Hybrid-Flexed Salary ... This Role Makes a Difference The Vice President of Contact Center Services leads the work of...pressure, high stakes environment. + Work closely with Chief Program Officer (CPO), Finance and H2H leadership to ensure… more
- Trustmark (Lake Forest, IL)
- …extensive experience in telephony systems and technology, omnichannel technology, cloud-based contact center solutions, including Dynamics 365 Customer Service, ... Sales, and Digital Contact Center , and experience directly supporting business...Collaborate with users to incorporate feedback and influence the application /product design. + Lead and oversee the execution of… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- HCA Healthcare (Nashville, TN)
- …our existing application environment, implementation, and customization of Contact Center Technologies, and guidance/expertise for the continuous improvement ... organization that invests in you as a Manager CCaaS Contact Center ? At Parallon, you come first....student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program … more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... considered for this role, you must complete a full application on our company careers page, including all screening...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE | SAVANNAH, GA We are looking for contact center representatives in the Savannah, GA area to support ... is an on-site, entry-level position located in Savannah, GA 31419. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Trinity Health (Livonia, MI)
- …Full time **Shift:** Day Shift **Description:** Administration and Day-Two support of Cisco Contact Center Enterprise. Cisco Enterprise Contact Center ... Operations Support and Administration. **POSITION PURPOSE** Responsible for Cisco Contact Center administration and operations. Receive and address incidents and… more
- Penn State Health (Hershey, PA)
- …Provides essential telephone coverage from 6:00am-10:00pm 365 days per year for Contact Center responsibilities including the Careline, MD Network, MD Network ... phone applications, computer programs, and software applications that support the Contact Center daily operations required. **KNOWLEDGE, SKILLS, & ABILITIES:**… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... advancements grounded in more than a century of practical application and execution. The HomeSafe team is dedicated to...seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... and operations of enterprise-class SaaS/CCaaS solutions used by the Contact Center . Supports cross-departmental collaboration and internal communications… more
- TD Bank (Jacksonville, FL)
- …this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Contact Center Representative III ensures every customer feels valued by ... guidance as it relates to the Colleague's respective specialty contact center pillar (ie Technology, Digital, Fraud,...with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations… more
- University of Miami (Medley, FL)
- …drives the ongoing development and implementation of the training and quality management program for UHealthConnect contact center . Moreover, the incumbent ... to log in to Workday to use the internal application process. To learn how to apply for a...UHealthConnect has an exciting opportunity for a full-time Director, Contact Center Quality Management (QM) & Training.… more
- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... exceptionally talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya, Cisco,...for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed… more
- World Wide Technology (St. Louis, MO)
- **QUALIFICATIONS:** + 8 years of total relevant Contact Center experience required, 10 preferred + Knowledge of major on-prem and cloud vendors in Contact ... Knowledge of the various industry and architecture strategies, frameworks and standards for contact center , omnichannel and CPaaS + Ability to communicate and… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household ... advancements grounded in more than a century of practical application and execution. The HomeSafe team is dedicated to...needs arise. + Preferred experience working in a multi-channel contact center environment remotely. + The role… more