• Contact Center - Quality

    FlexStaff (Ridgewood, NY)
    **Req Number** 144252 One of our high profile clients is seeking a Quality Assurance Specialist to perform quality audits and reviews of all data submitted ... prepare confidential information, such as patient services and data summaries, quality assurance reports, root cause analysis, the financial impact of errors,… more
    FlexStaff (12/01/24)
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  • Quality Assurance Specialist

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …& Development or a Quality Assurance capability. . Understanding of contact center quality assurance scoring, calibrations, and coaching. . ... Service, Customer Service, Business-to-Business (B2B) and Business-to-Consumer (B2C). The Quality Assurance (QA) Specialist plays a key... center organization to monitor and assess contact center quality to ensure… more
    Interstate Waste Services, Inc. (11/08/24)
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  • Contact Center Team Lead

    The Chicago Lighthouse (Chicago, IL)
    …+ Act as primary point of contact for staff questions; + Perform contact center Quality Assurance activities, including evaluation, documentation and ... tasks. Team Leads provide ongoing training for contact center agents, execute Quality Assurance processes, and collaborate regularly with the leadership… more
    The Chicago Lighthouse (10/31/24)
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  • Manager2, Business Data Analytics Call…

    Intuit (Mountain View, CA)
    … across Customer Success services. We are looking for a data-driven individual with excellent contact center quality assurance , analytical skills, and a ... despite multiple customer contacts with Intuit + Collaborate with contact center partners to implement new initiatives...+ Stay current on industry best practices for call center quality assurance , interaction analytics,… more
    Intuit (09/20/24)
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  • Director of Quality and Support Services,…

    UCLA Health (Los Angeles, CA)
    …Development, or a related field + Minimum five (5) years of contact center operations, quality assurance , training or process improvement, with a proven ... Quality and Support Services has overall administrative responsibility for all Quality Assurance (QA) Team, Coaching, Training and Patient Services Teams. As… more
    UCLA Health (11/02/24)
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  • Quality Assurance Analyst - Global…

    Olympus Corporation of the Americas (Center Valley, PA)
    …it is likely not legitimate._ **Job Description** The role of a ** Quality Assurance Analyst - Global Ship Hold Center (GSHC)** is an exciting, multi-faceted ... It involves reporting, analyzing, and evaluating GSHC records for quality and compliance. The Quality Assurance...Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs… more
    Olympus Corporation of the Americas (11/26/24)
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  • Quality Assurance Specialist

    St. Catherine's Center for Children (Albany, NY)
    QUALITY ASSURANCE SPECIALIST Position : ...Job Ref. # : 641 Our Mission: St. Catherine's Center for Children provides a comprehensive range of human ... Quality Assurance Specialist Department: Quality Assurance Type: Full-time; non-exempt Pay Range:...by the NYS SED). + Experience completing investigations; Justice Center experience is highly preferred. + Local travel is… more
    St. Catherine's Center for Children (11/27/24)
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  • Medical Supply Technician (Sterile Processing)…

    Veterans Affairs, Veterans Health Administration (Bronx, NY)
    …The incumbent will serve as the Coordinator of the Sterile Processing Services (SPS) Quality Assurance and CensiTrac Program at the James J. Peters VA Medical ... Center , Bronx, NY. The employee is at the advanced...the SPS management team and has oversight of all quality assurance /censitrac and process improvement initiatives in… more
    Veterans Affairs, Veterans Health Administration (11/16/24)
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  • Quality Assurance Manager-Customer…

    Under Armour, Inc. (Columbus, OH)
    …with quality assurance practices. * 5+ years working with outsourced Contact Center resources (BPO) * 6+ years people management experience * Experience ... Quality Assurance Manager-Customer Service ** Quality...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
    Under Armour, Inc. (11/21/24)
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  • Audit Manager, Practices- Quality

    Capital One (Mclean, VA)
    … 1 (19052), United States of America, McLean, Virginia Audit Manager, Practices- Quality Assurance (Hybrid) **Capital One's Audit function is a dedicated group ... of professionals focused on delivering top- quality assurance services to the organization's Audit...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email… more
    Capital One (11/27/24)
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  • Quality Assurance Specialist…

    Library of Congress (Washington, DC)
    …contractor and multistate center personnel related to the development of quality assurance programs and procedures, establishes programs to evaluate the ... locality pay adjustments for the Washington, DC, Metropolitan area. Responsibilities The Quality Assurance Specialist (Recorded Products) serves as an authority… more
    Library of Congress (11/26/24)
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  • Title 32 Quality Assurance

    Air National Guard Units (Charleston, WV)
    …of this position is to establish and execute a planned systematic approach of quality assurance for all areas of aircraft maintenance, designed to provide the ... the maintenance organization designed to assist maintenance managers. Serves as the Quality Assurance Specialist (QAS) for the planning, implementation and… more
    Air National Guard Units (11/21/24)
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  • Quality Assurance Specialist

    Robert Half Office Team (Gustine, CA)
    Assurance Testing is desired * Experience working in Quality Assurance Teams is essential. Please contact Robert Half at ### for immediate ... We are offering a permanent employment opportunity for a Quality Assurance Specialist in Gustine, California. As...Auditing are desired * Prior experience in a Call Center Customer Service environment is an advantage * Excellent… more
    Robert Half Office Team (11/16/24)
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  • Principal Auditor, Quality Assurance

    Capital One (Mclean, VA)
    Center 1 (19052), United States of America, McLean, Virginia Principal Auditor, Quality Assurance - Audit Practices (Hybrid) Capital One's Audit function is ... a dedicated group of professionals focused on delivering top- quality assurance services to the organization's Audit...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email… more
    Capital One (11/09/24)
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  • Supervisor - Software Quality

    Federal Reserve Bank (Philadelphia, PA)
    …in a flexible work environment where you can truly find balance. The Software Quality Assurance (QA) Engineering Supervisor will lead and deliver quality ... is required. **Operations QA Engineering Supervisor** will focus on Software Quality Assurance (SQA) Operations and Engagement Management. You will… more
    Federal Reserve Bank (11/14/24)
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  • Quality Assurance Specialist (Title…

    Army National Guard Units (Decatur, IL)
    …TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a QUALITY ASSURANCE SPECIALIST (TITLE 32), Position Description Number D1065000 and is ... the IL AASF 1, National Guard. Responsibilities As a QUALITY ASSURANCE SPECIALIST (TITLE 32), GS-1910-9, you...not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for… more
    Army National Guard Units (09/06/24)
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  • Prison Enterprises Quality Assurance

    Louisiana Department of State Civil Service (Angola, LA)
    PRISON ENTERPRISES QUALITY ASSURANCE COORDINATOR Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4743441) Apply  PRISON ENTERPRISES ... QUALITY ASSURANCE COORDINATOR Salary $4,377.00 - $8,859.00 Monthly Location Angola,...section,applicants must authorizethe HR Office of DPS&C-Corrections Services to contact prior employers to check references under thePrison Rape… more
    Louisiana Department of State Civil Service (11/27/24)
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  • Quality Assurance Analyst

    University of Utah (Salt Lake City, UT)
    Details **Open Date** 10/11/2024 **Requisition Number** PRN40084B **Job Title** PS Quality Assurance Analyst **Working Title** Quality Assurance Analyst ... School of Medicine has an immediate opening for a Quality Assurance Analyst. The Quality ...teams. This position is primarily housed in a call center , separate from clinic locations. The primary job location… more
    University of Utah (10/15/24)
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  • Quality Assurance Specialist, Senior

    UIC Government Services and the Bowhead Family of Companies (Colorado Springs, CO)
    **Overview** Bowhead seeks a Senior Quality Assurance Specialist to support the United States Army Space and Missile Defense Command (USASMDC), Space and Missile ... Defense (SMD) Center of Excellence (SMDCoE) Office of the Commandant. This...and Missile Defense; and 5) Execute the US Army's Quality Assurance Program to ensure standards are… more
    UIC Government Services and the Bowhead Family of Companies (10/25/24)
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  • Construction Quality Assurance

    Microsoft Corporation (Milwaukee, WI)
    …well as take action for non-compliant test results. The Construction Quality Assurance Manager will report to the Data Center Construction (DCC) Program ... The manager will act as the primary point of contact and liaison between the General Contractor (GC), vendors...from Data Center Operations (DCOPs), and Data Center Services. The Construction Quality Assurance more
    Microsoft Corporation (11/20/24)
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