- Concentrix (Columbus, OH)
- Job Title: Contact Center Senior Solution Architect/Pre-Sales Job Description We're Concentrix. A new breed of tech company - Human-centered. ... world. Experience the power of a game-changing career. The Solution Architect role is a pre-sales position focused on...pre-sales position focused on designing professional services to develop contact center automation solutions for… more
- CVS Health (Buffalo Grove, IL)
- …more personal, convenient and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead ... CVS Health colleagues and multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies Support will engage in incident… more
- Travelers Insurance Company (Hartford, CT)
- …technology capabilities and paving the way for best-in-class solutions . As a Senior Architect for Contact Center Technologies within the Enterprise ... leaders and apply your knowledge of Contact Center technologies to influence and innovate solutions ...Technology Architecture in support of the Contact Center Modernization + Works with the Senior … more
- Deloitte (New Orleans, LA)
- …to be on the cutting edge, solving problems though innovative technology solutions ? Are you passionate about customer strategy, digital design, marketing, and ... a nationwide healthcare organization that is working to modernize its clinical contact centers and standardize applications, processes and procedures to improve and… more
- Deloitte (Rosslyn, VA)
- …to be on the cutting edge, solving problems though innovative technology solutions ? Are you passionate about customer strategy, digital design, marketing, and ... complex and ambiguous problems into clear and actionable strategies and solutions + Communicate effectively with clients and stakeholders, using storytelling and… more
- Charles Schwab (Indianapolis, IN)
- …production support for all related systems. **What you'll do:** Lead the development solutions impacting the overall Contact Center Technology Platform team. ... the finance industry together. This position is for a senior team manager responsible for leadership and oversight of...people leadership skills. + 10+ years' experience working with Contact Center Voice Technology products with the… more
- PNC (Pittsburgh, PA)
- …visas or participate in STEM OPT for this position.. This position will be focused on Contact Center technologies in the PNC Care Center MIS team. Required ... to the company's success. As a Software Engineering Manager Senior within PNC's Technology organization, you will be based...skills include: - Background in Contact Center Technologies such as IVR, Call… more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager, Procurement, Contact Center & Agency Management role ... driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other...knowledge of external supplier market place to curate supplier solutions for the business in alignment with business outcome… more
- T. Rowe Price (Colorado Springs, CO)
- …opportunity to join us and grow your career with us. Role Summary As a Senior Sales Specialist, you will play an integral role in the success of our organization. ... and retirement planning! Responsibilities + Serve as the initial point of contact for inbound participant service requests + Respond to requests for investment,… more
- Lilly (Indianapolis, IN)
- …for LAC and the CSP Contact Centers. This role will report to the Senior Director, CSP Contact Center in Lilly Patient Services. Responsibilities: **CSP ... the design and execution of industry-leading, multi-channel customer support solutions and services that enable better patient outcomes and...to all the customers we serve. The Associate, CSP Contact Center is responsible for the successful… more
- US Bank (Englewood, CO)
- …excel at-all from Day One. **Job Description** US Bank is seeking a motivated Senior Solution Architect within US Bank's Integrated Card System (ICS). The ... candidate will have solution -based architecture experience that can contribute toward the success...a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain… more
- ServiceNow, Inc. (Addison, TX)
- …to dream big makes for great candidates. ServiceNow is looking for a Solution Sales Executive that will be responsible for market success of ServiceNow's Security ... ( Western US Locations, TX and west) Our SecOps Solution is built on ServiceNow's market leading Service Management...focus on products heavily leveraged by a Security Operations Center (SOC). + A strong understanding of the security… more
- Amazon (Herndon, VA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact ... contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale Preferred Qualifications - Computer… more
- CARMAX (Richmond, VA)
- …our innovation is new digital products. As an Operations team, our Solution Center serves as the initial contact point to respond to and diagnose problems, ... resolved while typically more complex issues are assigned to senior level analysts or next level teams. The position...other members of the team. The Solution Center is the first point of contact … more
- Mass Markets (Orange Park, FL)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients....to report to work at one of our physical contact center locations. To be considered for… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... expansion or evolution over time. . **Department Summary** The Vanderbilt Spine Center provides innovative non-surgical and surgical treatments for back and neck… more
- Charles Schwab (Austin, TX)
- …project manager role is a key member of Schwab's Service portfolio supporting the firm's Contact Center technology solutions . The candidate in this role will ... **Preferred Qualifications** + Scaled agile methodology experience strongly preferred + Contact center technology experience (phone/IVR, chat, SMS) +… more
- Vanderbilt University Medical Center (Nashville, TN)
- …lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center 's 24,000 colleagues. Our solutions are driven by the incredible work and ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Discover (Riverwoods, IL)
- …(GCP, AWS) + CI/CD + SaaS + API creation and consumption + Contact Center technologies (telecom, workforce management, workforce engagement, CCaaS, etc) Discover ... the technical development and quality delivery of software engineering solutions . You will lead a team of engineers within...All Discover employees place our customers at the very center of our work. To deliver on our promises… more
- Amazon (Austin, TX)
- …culture that welcomes bold ideas and empowers you to own them to completion. The Senior Permit Manager role - based in either Seattle, WA, Arlington, VA, or Austin, ... external stakeholders to act as a single point of contact for all strategic permit discussions and escalations. *...delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. * Up to 25%… more