- Travelers Insurance Company (Hartford, CT)
- …within a major segment of Technology Architecture in support of the Contact Center Modernization + Works with the Senior leadership within Technology ... you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided...way for best-in-class solutions. As a Senior Architect for Contact Center Technologies within the Enterprise Architecture… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... expansion or evolution over time. . **Department Summary** The Vanderbilt Spine Center provides innovative non-surgical and surgical treatments for back and neck… more
- Lilly (Indianapolis, IN)
- … program processes and technology + Responsible for reviewing various Contact Center metric reports to ensure proper compliance. Provide metric trends and ... partners, specifically key business partners at contact center vendors and other functions critical to program... execution of patient support programs, innovation in vendor technology , and best-in-class customer engagements + Operate in a… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and ... vary by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Data Center Construction Property Development Program Manager is primarily ... with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral… more
- Kyndryl (New York, NY)
- …**The Role** We are seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal candidate will ... Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day....Virtual Agent, and Generative AI implementation or other major contact center expertise. This role involves leading… more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Mass Markets (Wichita, KS)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... the actions of others + Superior knowledge of call center tools and technology used to manage...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... trusted partner in the industry. We are looking for contact center agents to support inbound and...highly trained expert on products, technology , and business process you will work on behalf… more
- Mass Markets (Orange Park, FL)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...ways to improve the internal processes and sales results program wide. The Customer Service Supervisor conducts regular business… more
- Stanford University (Stanford, CA)
- IT Infrastructure - (Cisco UCCE) Contact Center Service Delivery Analyst **Business Affairs: University IT (UIT), Stanford, California, United States** ... Information Technology Services Post Date Oct 31, 2024 Requisition #...technical support and service delivery for our Cisco Unified Contact Center Enterprise (UCCE) systems. The ideal… more
- General Motors (Austin, TX)
- …for developing, architecting, and supporting Nice CXone voice systems to enhance our Contact Center voice technologies. As we transition from an on-premises ... Processing (NLP), and workforce management, for a large-scale distributed enterprise contact center . + **Design and implement large-scale voice integrations**… more
- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... exceptionally talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual… more
- TEKsystems (Chicago, IL)
- …flow) 3. Experience coaching or mentoring less tenure engineers Description The Unified Contact Center (UCCE) Engineer will collaborate with all aspects of ... maintaining, configuring, and sustaining the Cisco Unified Contact Center environment including design, implementation, maintenance of existing UC/UCCE… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...new training material to stay up-to-date on changes to program knowledge, systems, and processes + Adhere to all… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves ... are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving...required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role… more
- University of Virginia (Charlottesville, VA)
- …School of Medicine Division of Endocrinology and Metabolism (Department of Medicine) and The Center for Diabetes Technology (the " Center ") is seeking a ... the Department of Medicine, Division of Endocrinology, and the Center for Diabetes Technology (CDT). Rank and...pancreas (AP) algorithms. Professor Sue Brown, MD leads the Center 's clinical trials program including some of… more
- Hospice of Michigan (Southfield, MI)
- …for designing, organizing, and providing oversight of the NorthStar Care Community (NSCC) Contact Center education program , in collaboration with the NSCC ... Functions: Staff Education Functions + Collaborates with leadership to design and implement Contact Center orientation and training programs to meet the learning… more
- Xcel Energy (Eau Claire, WI)
- …Energy could be just what you're looking for. **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring customer ... complex electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders in high-pressure… more
- Mass Markets (CA)
- …broadband connection. * POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the...needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales… more