- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- Customer and CX Research Lead **Company** HSB **Location** Hartford , United States **Who we are looking for:** This role is a critical player in driving ... alternative distribution partners) through the execution of market and customer research ; determining the customer ...customers, agents, employees, and/or end insureds + Coaching of non- CX users in basic customer testing methodologies… more
- Qualtrics (Provo, UT)
- …mature our customer listening techniques through data collection and analysis. + Lead CX Projects: Define and manage cross-functional CX projects, ... think that's work worth doing. **XM Scientist - Global Customer Experience ( CX ) Center of Excellence** **Why...emphasizing desired mindsets and behaviors to promote a positive CX culture. + Effective Facilitator: You lead … more
- Intuit (Tucson, AZ)
- …considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, survey and ... customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can...a people manager who can recruit, motivate, coach and lead a team of CX experts +… more
- KeyBank (Brooklyn, OH)
- …The **Measurement & Insights** team brings together researchers and analysts to lead research projects end-to-end, from ideation to insights delivery. The ... **Location:** 4910 Tiedeman Road - Brooklyn, Ohio 44144 ** CX +EX Team - Intern Job Description (Measurement &...Start: **May** **2025** We are seeking a highly motivated research intern interested in getting hands-on experience with the… more
- S&P Global (Houston, TX)
- …seeking candidates that will be involved in working directly with our Commercial and CX teams. Interns will be given the opportunity to shadow and assist team ... skills while learning about various Commodity Insights (CI) data, research and analytical products. Interns will be heavily involved...of a global team in Commodity Insights Commercial and CX (Client Experience). + You will be introduced to… more
- Sanofi Group (Cambridge, MA)
- …scale across the North America and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi, tasked ... realize customer goals, leveraging qualitative and quantitative customer research + Monitor industry trends and...Expertise in leveraging digital tools and platforms to enhance customer experience. + Ability to lead and… more
- Amazon (Arlington, VA)
- … the iterative delivery of design artifacts. You will go deep in research and service design: understanding customer jobs-to-be-done, desired outcomes, and pain ... well as Legal and Sales. We're looking for a customer -obsessed designer to map out a vision and strategy...and delightful solutions that deliver results. - Own and lead cross-functional design brainstorm and review meetings with Product,… more
- Walmart (San Bruno, CA)
- …highly engaging Advertising Experiences across the shopper journey. This role will lead various efforts in improving the Shopping experience with relevant, engaging ... needs of the world's largest brands by helping shoppers research , discover and buy from leading brands across Walmart...your product + You obsess about the details, are customer -centric in spirit and execution + You thrive in… more
- Tucson Electric Power (Tucson, AZ)
- …usage of multiples sources of customer insights, including VOC, analytics, direct customer research , HCD sessions, JD Power analysis, and customer ... **Principal, Customer Centric Research ** Company **Tucson Electric...to understand current challenges and goals, and align with ( Customer experience) CX strategy and objectives +… more
- Citigroup (New York, NY)
- …issuers in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part ... the dots across CX initiatives and recommend research that will ensure an elevated customer ...further inform the insights they create. **Responsibilities:** + Conceptualize, lead and manage key consumer insights projects across multiple… more
- Amazon (Seattle, WA)
- …deep expertise in UX design across UX disciplines (frameworks, interaction models, prototypes, research , operations, language). - You lead with deep empathy for ... Description We're Amazon's Customer Engagement Technology Team and our mission is...contact centers, with customers the field, in the UX research lab, and iterating on UX prototypes. Our work… more
- Port Authority of New York and New Jersey (New York, NY)
- …summer intern will contribute to the Aviation CX unit in conducting market research and data analysis. Responsibilities + Lead a survey focused on the ... The Aviation department is looking for a summer intern to join the Customer Experience ( CX ) unit. The CX unit is responsible for developing the department's… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... Inc., has an immediate need for a Sales and Lead Gen Intern. This role offers the ability to...growth. You will help drive pipeline through conducted market research . This role works cross-functionally and coordinates with sales,… more
- Concentrix (Columbus, OH)
- …are most relevant to our clients, who span all business verticals. + Leverage market/ customer research , trends, and competitor analysis to assist our clients in ... Job Title: Lead Data & Analytics Strategy Consultant Job Description...Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered… more
- Concentrix (Dallas, TX)
- Job Title: Salesforce Lead Developer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Pfizer (South San Francisco, CA)
- …research to identify areas for improvement and optimization. + In partnership with CX and Performance team lead A/B testing and conversion rate optimization ... **ROLE SUMMARY** Web Optimization Lead , PfizerForAll (PFA) role is an opportunity to...role will collaborate with cross-functional teams, including product management, CX , marketing, and performance as well as Engineering, to… more
- Intuit (San Diego, CA)
- …growth and awesome customer experiences for TurboTax! Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth ... identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior... attributes + Advocates for customers and creates exceptional customer experiences + Consistently applies market research … more
- Concentrix (Atlanta, GA)
- Job Title: Lead SDET (OR Lead Software Development Engineer in Test) Job Description We're Concentrix. A new breed of tech company - Human-centered. ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Concentrix (Columbus, OH)
- Job Title: Lead UI Software Engineer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Concentrix (Columbus, OH)
- Job Title: Tech Lead Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more