- Novo Nordisk Inc. (Plainsboro, NJ)
- …role oversees the design, integration, and management of MarTech solutions to support customer experience ( CX ) campaigns, ensuring seamless integration with ... a cohesive customer experience . Relationships The role of Experience Architect Team Lead reports directly into the CX Architecture & Automation … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Generate insights into customer empathy mapping to understand the customer experience . The customer journey mapping lead has a team reporting to ... Blueprint Creation: Lead the creation of detailed and visually compelling customer experience journey maps, personas and experience blueprints that… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Stakeholder Engagement & Collaboration: ... segments within the given TA Leadership & Team Management: Lead and develop a team of Experience ...channels Demonstrated ability to successfully develop, implement and deliver customer experience ( CX ) solutions in… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Analytics to leverage cutting-edge technologies and platforms. You will collaborate with the Customer Experience ( CX ) organization to apply these insights, ... to experiment with us? The Position The Voice of Customer (VoC) Program Lead will spearhead the...feedback to shape strategic direction and improve the overall customer experience . This leader will play a… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …directly into the Omnichannel Engagement Lead as part of the Customer Experience & Marketing Enablement organization. This role regularly interfaces with ... us? The Position The purpose of the Omnichannel Orchestration Lead is to develop and implement a comprehensive strategy...Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Financial… more
- Comcast Corporation (Fort Washington, PA)
- …and technology, we want you to fast-forward your career at Comcast. Skills: Customer Experience ( CX ); Strategic Objectives; Data Analysis; Results-Oriented; ... base pay within this range, dependent on job-related, non-discriminatory factors such as experience . The application window is 30 days from the date job is posted,… more
- Comcast Corporation (Piney Point Village, TX)
- …want you to fast-forward your career at Comcast. Skills: Microsoft Office; Customer Experience ( CX ); Teamwork; Communication; Organizing Additionally, ... Comcast also may consider applicants who hold some combination of coursework and experience , or who have extensive related professional experience . Relevant Work… more
- Comcast Corporation (Sylvan Lake, MI)
- …and technology, we want you to fast-forward your career at Comcast. Skills: Customer Experience ( CX ); Advertising; Sales Negotiations; Sales; Sales ... life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Relevant Work Experience 2-5 Years more
- International (Lisle, IL)
- …As we embark on this journey, we are seeking an experienced Customer Experience ( CX ) Consultant Lead to guide and oversee our user-centered digital ... ensure that all content across digital touchpoints supports the CX strategy and enhances the overall user experience... experience + At least 2 years of lead experience OR + Master's degree and… more
- Confluent (Columbus, OH)
- … Customer Success or Customer Support systems + Experience in Customer Success, Customer Experience , or Support Operations **Come As You Are** At ... process, to evaluate the impact of new products on CX systems and processes + Lead efforts...look for and suggest ways to improve team and customer productivity, efficiency, and effectiveness via our CX… more
- Intuit (Tucson, AZ)
- Overview We are seeking an exceptional Customer Experience Specialist to help build an insights infrastructure for the GBSG Customer Experience Center of ... sense of meaning and purpose? Come join the GBSG Customer Experience Team as a Customer...customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can… more
- Mathematica (Columbus, OH)
- …a consistently positive experience working with Mathematica. * Work with the CX lead and business unit leadership to resolve escalated client issues, ... experience . * Core Responsibilities:* * Partner with the lead of Client Experience ( CX )...duties may be assigned as needed Position Requirements: * Experience in CX management, customer … more
- Iron Mountain (Dover, DE)
- … leader skilled in VoC research and translating insights into programs that improve customer experience and lead to expanded relationships with customers? If ... a provider of business SaaS solutions. * Subject matter expertise in Customer Experience , preferably with professional CX certification. * Understanding of… more
- Intuit (Mountain View, CA)
- …considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, survey ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...a people manager who can recruit, motivate, coach and lead a team of CX experts +… more
- Amazon (Seattle, WA)
- …Manager to join our team to own defining and building a new set of org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate our ... Customer Service organization is at the forefront of customer experience - seeking to delight our...technology roadmap in order to measure and improve our CX , as well as enable our organization to drive… more
- Amazon (Seattle, WA)
- …experienced, motivated, data-driven Sr. Product Manager (Technical) for the backend of Renewed's CX and systems. This individual will lead our strategic pillar ... This leader will work to define and identify top CX opportunities to improve customer trust and...and influencing others. Basic Qualifications - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience… more
- Publicis Groupe (Chicago, IL)
- …our clients, and to do it all with #phmlove. **Job Description** The Vice President, CX ( Customer Experience ) defines team direction and ensures that all ... of any necessary reasonable accommodations. This role reporting to the SVP, CX . **Responsibilities:** Knowledge + Navigate "gray areas," think creatively about the… more
- Wolters Kluwer (Princeton, NJ)
- …to experience the value of connecting with colleagues. You will report to the ** Lead CX /UX Designer** and work under the leadership of the Manager, CX /UX ... members, Product Management and high performing agile teams, the CX /UX Designer translates complex customer and business...various customer research efforts to define the customer -driven user experience + Produce necessary UX… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... As a Senior Manager, Product Management - Tech, Ad CX , you will lead the charge in..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- TE Connectivity (Middletown, PA)
- …a global team of IT professionals to oversee the successful delivery of Digital Customer Experience , Commerce (B2C, B2B), and CRM (Sales / Service) solutions, ... requires project management, stakeholder/vendor management, and a deep understanding of Digital Customer Technologies and CRM. The Delivery Lead will coordinate… more
