- Exact Sciences (Boston, MA)
- …of Colorectal Cancer (CRC) diseases and screening. This role aims to enhance customer relationships to drive growth and revenue while enhancing the system of care ... of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and… more
- Benchmark Assisted Living (Boston, MA)
- …food processor, mixers, ovens, grills, steamers, dishwasher, dumb waiter, warmer cabinets. Customer Service Having a presence in the dining room area during meals ... is essential for the purpose of interacting with the residents and receiving feedback about their dining experience. Tours dining room to solicit resident … more
- Christus Health (Youree, LA)
- …train, and drive clinical competence and positive patient outcomes. Provides feedback and assistance to Practice Manager concerning customer satisfaction, ... staff development, and associate performance and satisfaction. Responsibilities: Maintains competency in the performance of technical procedures and clinical assessment skills as required within the office setting and is able to function as a role model.… more
- Sprinklr (Washington, DC)
- …**What Does Success Look Like** As a Director Product Management specializing in Customer Feedback Management Software, you will be responsible for driving the ... development and success of our customer feedback solutions. You will work closely with cross-functional teams, including engineering, design, marketing, and… more
- Pegasystems (Waltham, MA)
- …environment, our interns work closely with our product management team to analyze customer feedback and improve the product portfolio. Interns will gain hands-on ... and how the product meets client requirements. + Collect and organize customer feedback from various sources including support tickets, end user feedback ,… more
- Sunrun (Lehi, UT)
- …levels of excellence in technology, process, and people.** + **Analyze and map customer feedback and experiences, and build systems and processes that inspire ... excellent and deliver on critical Key Performance Indicators. Using customer data and feedback while working cross functionally across Sunrun to deliver an… more
- JPMorgan Chase (Plano, TX)
- …and features, and continuously improve the customer experience. You will collect customer feedback and close feedback loops. You will be involved ... Elevate the customer journey by translating product insights into lasting...illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features… more
- PeopleReady (Dallas, TX)
- …existing and prospective customers, including pricing, order entry, order fulfillment and customer feedback . * Register eligible customers on our app, JobStack, ... business by upselling available temporary associates. * Acknowledge and resolve customer feedback with a sense of urgency. Escalate concerns where appropriate. *… more
- HP Inc. (Spring, TX)
- …and metrics to track the effectiveness of customer engagement strategies and operations. Customer Feedback : Monitor and analyze customer feedback and ... Process Optimization Tooling and Technology Cross-Functional Collaboration Performance Monitoring Customer Feedback Training and Development Reporting Data… more
- Amazon (Arlington, VA)
- …define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. * ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the...policies should be applied equally. 4 | Fueled by feedback . We aim for SAS to be the preferred… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …reaction in a timely manner. Uses available resources and scripts to obtain customer feedback seeks out additional resources for additional answers as necessary. ... implement marketing plan changes as needed as it relates to customer feedback complaints and or issues. Possesses enhanced knowledge regarding concepts practices… more
- CyrusOne (San Antonio, TX)
- …identifies and collects customer experience trends through data driven systems and direct customer feedback . + Leverages customer trends and feedback ... The Customer Success Manager (CSM) is responsible for creating...processes through systems and automation + Aptitude to develop feedback systems, surveys, reports, and lessons learned documentation **Requirements:**… more
- Luminator Technology Group (Plano, TX)
- …and communications. + Prepare and distribute regular reports on repair status, customer feedback , and other relevant metrics. + Ensure all documentation ... suggest actionable solutions. + Participate in regular team meetings to discuss customer feedback , repair challenges, and process enhancements. + Stay updated… more
- Carrier (Kennesaw, GA)
- …Renewal process for assigned accounts. + Identify expansion opportunities by monitoring customer product usage, customer feedback , and product updates/news. ... business and technical orientation a plus; ability to capture and communicate customer feedback and requirements across various stakeholders. + Familiarity with… more
- Netflix (UT)
- …Payments Fraud, and Privacy. You will work closely with product teams to integrate customer feedback and lead initiatives to ensure CS readiness. In addition to ... stakeholder interests. + CS Advocacy: Be the voice of Customer Service, ensuring their needs and feedback ...of Customer Service, ensuring their needs and feedback are represented in product discussions and decisions. Use… more
- Verint Systems, Inc. (Columbus, OH)
- …echoing the voice of the customer within Verint, ensuring that customer feedback and needs are effectively communicated within the organization. **Minimum ... At Verint, we believe customer engagement is the core of every global...for each health score assigned. + Bring intelligent product feedback and recommendations from customers back to the product… more
- Verint Systems, Inc. (Columbus, OH)
- …customer onboarding, adoption, and retention through targeted initiatives. + Monitor customer feedback and engagement, using insights to drive continuous ... At Verint, we believe customer engagement is the core of every global...goals and performance expectations for the team, regularly providing feedback and conducting performance reviews. + Ensure the team… more
- RaySecur (Fort Lauderdale, FL)
- …software solutions. Continuously develop your technical understanding to better support clients. + Feedback & Insights: Collect customer feedback and share ... PRIMARILY WITHIN CORRECTIONS FACILITIES** We are seeking a positive, customer -focused individual to join our Customer Success...a positive, customer -focused individual to join our Customer Success team as a Customer Success… more
- Zoom (CA)
- …and ongoing engagement to ensure customers achieve their desired outcomes + Implement customer feedback loops to continuously improve products, services, and ... with the product team to influence the product roadmap based on customer needs and feedback . + Customer Success Innovation: + Stay abreast of industry… more
- Whitsons Culinary Group (Rye Brook, NY)
- …engage with customers who might be at risk and implement strategies to increase customer retention. Customer Feedback and Product Improvement * Gather ... SUMMARY: The Customer Success Specialist will play a crucial role in...customer feedback on products and services, conveying this information to the… more
