- HEPCO, Inc. (New Brunswick, NJ)
- …of contact and liaison between the public, internal project teams, local program management , and the client. As a Subject Matter Expert (SME), the Outreach ... and analyze pipeline data and reporting Track, investigate, and resolve escalated customer and Trade Ally issues In-depth understanding of project processing and… more
- Brookfield Properties (Charleston, SC)
- …to effectively communicate with customers, colleagues, and management . + Proficiency in customer relationship management ( CRM ) software and other ... the department. The Supervisor will collaborate closely with the Customer Service Manager to implement innovative strategies...address training needs based on quality assurance findings and customer feedback . + Develop and deliver targeted… more
- Midwest Goods Inc. (Bensenville, IL)
- …repetitive tasks, implement new technologies, and integrate customer success tools (eg, CRM , customer feedback systems) with other internal platforms. + ... : + Oversee the implementation and management of customer success technology tools, including CRM systems, customer feedback platforms, and ticketing… more
- Berry Global (Evansville, IN)
- …Tableau). + Excellent written and verbal communication skills. + Basic understanding of customer relationship management ( CRM ) systems. + Attention ... consultation with stakeholders. 3. Collect data from various sources, including customer surveys, feedback forms, and CRM systems. 4. Scorecard Design: 5.… more
- ICF (Arlington, VA)
- …activities. + Support the implementation and management of a Customer Relationship Management solution for administrative support functions ... processes for collecting, aggregating, storing, analyzing, and reporting on customer feedback . Role requires one day a...of the business, to include technical and non-technical staff, management , and senior leadership. + Customer service… more
- New Era LLC (Buffalo, NY)
- … interactions, turning everyday touchpoints into extraordinary experiences + Leverage customer feedback to continuously refine and evolve these initiatives ... is today. Apply to join New Era's team! Asst. Manager of Customer Success will assist in...create moments of "surprise and delight" to enhance the customer experience. Responsibilities + Leadership & Team Management… more
- Advantage Solutions (Chicago, IL)
- …and customer needs. Conduct market research, competitive analysis, and gather customer feedback to identify opportunities and market gaps. + Product Roadmap ... **Summary** Principal Product Manager IT As a Principal Product Manager...and marketing agencies specializing in outsourced sales, merchandising, category management , and marketing services to manufacturers, suppliers, and producers… more
- Hill & Wilkinson General Contractors (Richardson, TX)
- …+ Maintain and update a pipeline of prospects and leads, tracking progress through CRM systems. + Client Relationship Management : + Build and maintain ... + Provide regular updates on sales progress, challenges, and customer feedback to leadership. + Customer... accounts and sales cycles simultaneously. + Proficiency with CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.… more
- Wolters Kluwer (Chicago, IL)
- …Skills: * Advanced Communication: Effective verbal and written communication skills. * Customer Relationship Management : Skills to manage and nurture ... * Monitor and analyze customer usage patterns. * Document and communicate recurring customer feedback to the team. * Collaborate with sales and support teams… more
- Five Star Breaktime Solutions (Pulaski, TN)
- …or introducing additional services from other lines of business. Key Responsibilities: + Customer Relationship Management : + Build and maintain strong ... Customer Service Manager (TN, Pulaski/ Fayetteville)TN,...addressed in a timely manner. + Regularly communicate with management regarding customer feedback , service… more
- Amazon (Tempe, AZ)
- …metrics to guide your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships with your Sellers; be ... define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. *… more
- System One (Paterson, NJ)
- …leading and developing high-performing customer service teams. Knowledge of order management systems, CRM platforms, and customer service best practices. ... standards. Support continuous improvement initiatives by gathering and acting on customer feedback , ensuring effective resolution of service issues. Maintain… more
- State of Colorado (Lakewood, CO)
- … customer service technologies to include customer feedback , CRM , customer journey-mapping, and knowledge management + Experience creating, ... of customer experience technology and platforms to resolve issues, gather feedback , and deliver insights to improve the customer experience In working… more
- The Hertz Corporation (Estero, FL)
- …7- 10 years' experience with customer journey mapping, customer feedback programs, and relevant tools (eg, CRM , analytics platforms) preferred. + ... ensure a seamless and consistent customer journey. + Identify and analyze customer feedback , pain points, and trends to uncover opportunities for improvement… more
- Xylem (Bozrah, CT)
- …on products and services. The Specialist also conducts market research, analyzes customer feedback , and provides strategic recommendations to improve customer ... resolve customer complaints and issues * Collaborate with other departments to address customer needs and concerns * Keep detailed records of customer … more
- GCG (Collegeville, PA)
- …team performance, order fulfillment, and customer service metrics + Analyze customer feedback and order data to identify trends, uncover service challenges, ... Connectivity and Power Solutions (CPS) is currently seeking a Customer Service Manager to join our growing...Management ** + Lead and supervise a team of Customer Service Representatives (CSRs) to ensure high-quality service and… more
- Parker Hannifin Corporation (Greensboro, NC)
- …are met, analyzing variances and initiate and participate in corrective actions. + Oversee customer feedback process and utilize feedback to drive regular ... Now > Save JobJob Saved Position Summary Responsible for oversight of all customer service operations within the order management process. Position will interact… more
- First Databank, Inc. (FDB) (South San Francisco, CA)
- …effectively. + Collaborate with Sales, Product, and Marketing teams to ensure a seamless customer experience. + Provide customer feedback to internal teams ... and improvements. + Develop and deliver regular reports on customer success metrics to senior management . +...thinker with strong problem-solving abilities. + Proficient in using customer success software and CRM tools. +… more
- Kohler Co. (Kohler, WI)
- …proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management , order management and ... a positive, problem-solving approach, which will be measured by customer feedback surveys and customer ... Customer Care Center (3C) technology (ie, Salesforce CRM , kohler.com, SAP, Microsoft Teams, Outlook Email, Sharepoint, Verint… more
- Herbalife (Los Angeles, CA)
- …verbal, with the ability to influence and inspire cross-functional teams. * Experience with customer relationship management ( CRM ) systems and loyalty ... Manager , Customer Loyalty Category: Sales Position...new opportunities to add value to the program, leveraging customer feedback and market insights. o Conduct… more
