- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst / Sr. Manager! The Client Experience Senior Analyst / Sr. Manager ... and a seamless client journey. * Manage and conduct regular analysis of customer data, feedback, and CX industry research to identify trends, opportunities,… more
- SAP (New York, NY)
- …and services, specifically within the commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer Journey. You will play a ... well as in-person customer meetings. ABOUT SAP CUSTOMER EXPERIENCE SAPs Intelligent CX strategy is...to delivery. Enables companies to gather, organize, and analyze customer information from various sources, providing valuable insights… more
- Liberty Latin America (PR)
- …statistical analysis to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate ... Deliver practical data stories to leadership to deliver key insights into customer behavior. + Lead execution...to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data… more
- Rock Family of Companies (MI)
- …or Tableau + Knowledge of the fintech industry **Job Summary** As the Senior Customer Experience ( CX ) Analyst , you'll leverage product, business operations ... logs and product analytics + Design accessible reports and dashboards to provide customer insights and inform decision-making + Actively identify, estimate and… more
- Shaw Industries Inc (Cartersville, GA)
- Job Title Commercial Business Analyst : Strategic Accounts & Customer Experience Position Overview This role manages the production of insights for the ... to support the Strategic Accounts team as well as CX leadership . This position will engage as the...with Marketing Services to provide KPI intel for accurate customer facing reports + Connect with Shaw Integrated Solutions… more
- Lucid Software (Salt Lake City, UT)
- …Microsoft. We are looking for an experienced manager to help scale our Customer Experience ( CX ) Go-To-Market Operations and Strategy team through our company's ... growth. This role will work closely with our CX leadership team across Customer Success, Professional...teams on annual planning. + Deliver key reporting and insights on CX performance: Produce accurate and… more
- Novo Nordisk (Plainsboro, NJ)
- …Lead is to drive the strategic execution and continuous improvement of customer experience ( CX ) campaigns through effective leadership, collaboration, and ... that MarTech architecture and execution support overarching business objectives and customer experience priorities, in alignment with CX campaign strategies.… more
- Amazon (Seattle, WA)
- …address proactive and reactive PR needs. * Dive deep into marketing performance and customer insights to uncover meaningful insights that improve performance ... with scope for creativity and self-development. The ideal candidate will use a customer backwards approach in proactively identifying key insights into … more