- Quickbase (Boston, MA)
- … experience. + Support the Renewals Sales team in preparing for customer renewals meetings, providing data and insights to inform discussions. Risk ... sales operations, and a deep understanding of SaaS contract renewals . This role will report to the Manager...renewals . + Collaborate with cross-functional teams including Sales, Customer Success, Finance, and Legal to streamline the … more
- Aaron's Inc (Washington, NC)
- …department with the primary goal of achieving company standards for collections and lease renewals . As a Customer Account Manager , you will strategically ... ** Customer Accounts Manager ** **Hiring Range Minimum...collections process by counseling customers to gain timely lease/merchandise renewals + Review and close lease agreements, which includes… more
- Optiv (Leawood, KS)
- …hired anywhere remotely within the continental US_ The Client Operations Specialist - Renewals (COS-R) is a sales support role assisting the Client Managers / Client ... sales by proactively generating price quotes, processing orders, assisting with customer inquiries, problem-solving and issue resolution. This individual may also… more
- Cisco (Richfield, OH)
- Application window is expected to close on 10/14/2024 What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving the successful ... and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success, Renewals , and Partners to drive value realization.… more
- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...acknowledged by the client that can be leveraged for renewals and business growth discussions. + Identify Expansion Opportunities… more
- Zoom (Boston, MA)
- …relationship building and 35% of capacity focussed on improving our renewals process. Be responsible for ongoing relationship-building and driving business adoption ... desired business outcomes, develop key performance indicators (KPIs), and collaborate with Customer Success partners to exceed these. + Be proactive in recognizing… more
- SAP (Newtown Square, PA)
- …of benefit options for you to choose from. **What you'll do:** As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing ... sales in expansion and upsell efforts Manage through crisis and de-escalate customer situations Drive renewals , expansions, and up-sells of subscription or… more
- Vestis Services (Lubbock, TX)
- …issues. Constantly seeks satisfaction from customers in service area. --Ensures that customer renewals and pricing are in accordance with the profitability ... **Description** JOB SUMMARY A Customer Service Manager (CSM) ensures that...in areas such as, but not limited to: safety, customer retention, A/R collection, reviews, renewals , pricing,… more
- BILT Inc. (Grapevine, TX)
- BILT Incorporated Job Title: Customer Success Manager - Commercial Pro Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT ... the Southlake Town Square. About the Job The BILT Customer Success Manager is responsible for all...team. From onboarding, user adoption, data and analytics, and renewals , you will be the main point of contact… more
- Palo Alto Networks (Plano, TX)
- …Manage and develop new processes **Your Experience** + 5+ years of experience in renewals , customer success, sales, account management or equivalent customer ... where we all win with precision. **Your Career** This position leads a renewals team supporting our North America (NA) software subscription businesses for Prisma… more
- Insight Global (Columbus, OH)
- Job Description A Customer Success Manager is responsible for managing a set of large accounts in order to help drive a high level of customer satisfaction, ... successful CSM you will achieve a high level of customer NPS, contract renewals and increased revenue...experience - 3+ Years in a similar role as customer success manager or sr customer… more
- Rocket Software (Columbus, OH)
- …to impact our CS organization as we strive to meet our growth goals for customer renewals and expansion, but also provides a unique opportunity to leverage the ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...host user trainings as needed + Work closely with Renewals on risk mitigation and process improvements + Partner… more
- SHI (Austin, TX)
- …to this job (https://careers-shi.icims.com/jobs/17460/cisco-smartnet- customer -success- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need ... **Job Summary** The Cisco Smartnet Customer Success Manageris responsible forretention and growth of...of SHI CiscoSmartnetbusiness within a given region. The Success Manager will work closely with SHI sellers and build… more
- Constellation (Warrenville, IL)
- …person, on the phone, or via email to strengthen our relationships and drive customer satisfaction. **Account Manager II - PRIMARY PURPOSE OF POSITION** The ... or via email to strengthen our relationships and drive customer satisfaction. **Senior Account Manager - PRIMARY...issues and obtainapprovals for pricing and contracting. Will support renewals and new business as needed. + Knowledge of… more
- Comerica (San Jose, CA)
- Portfolio Manager Under general or minimal supervision, and in conjunction with RMs, manages the moderately complex aspects of a portfolio of existing customer ... Coordinates with key internal partners to support servicing of existing customer base. Position Responsibilities: Portfolio and Risk Management * Retain and… more
- First Student (CA)
- …offer.** **Job Description Summary** **First Student is seeking a passionate and experienced Customer Success Manager to serve as a liaison between First Student ... to manage and elevate retention and growth activities within First Student's existing customer base.The Customer Success Manager will develop and foster… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager Customer Service Elmhurst, United States Apply Description Customer Success Manager POSITION SUMMARY The Customer ... spend. ESSENTIAL FUNCTIONS / KEY RESPONSIBILITIES: Land Phase: + Work with Transition Manager to ensure successful handoff of customer from the Sales team to… more
- Wilson Language Training (Columbus, OH)
- Customer Success Manager **Department:** Acadience Customer Success **Location:** Here at Wilson Language Training, we are committed to working together for ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....+ Minimize churn and optimize user adoption to drive renewals and expansion + Collect customer feedback… more
- ARAMARK (San Jose, CA)
- **Job Description** The Field Support & Customer Relations (FSCR) Manager maintains positive relationships with all Avendra International customers and local ... vendors for a specified geographic area. The FSCR Manager is responsible for increasing customer satisfaction, program participation, solving problems, and… more
- Rocket Software (Columbus, OH)
- …to impact our CS organization as we strive to meet our growth goals for customer renewals and expansion, but also provides a unique opportunity to help shape ... We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. As a Rocket… more