- Intuit (Tucson, AZ)
- …working with business unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. + Analyze customer concerns and… more
- Aston Carter (Baltimore, MD)
- Job Title: Collections and Resolution SpecialistJob Description As a Collections and Resolution Specialist, you will actively collect open accounts receivable ... You will update the Get Paid AR collection system, respond to customer inquiries, reconcile accounts, and perform administrative tasks. You will also handle… more
- TD Bank (New York, NY)
- …a strong Treasury background in addition to experience working on Recovery and Resolution Planning in a GSIB. Knowledge of second line work, more specifically ... will play a key role in the Recovery and Resolution Plan review and challenge process. **Depth & Scope:**...+ Ability to communicate effectively in both oral and written form + Ability to work collaboratively and build… more
- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Diploma or equivalent. + Minimum of 1 year call center, banking operations or customer service. + Excellent verbal and written communication skills. + Proactive ... cases, investigating these cases to meet regulatory requirements, delivering excellent customer service by ensuring correct case decisions and providing maximum… more
- Percepta (Houston, TX)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** working onsite in **Houston, TX** , you'll ... unique culture. **What You'll Be Doing** The **Bilingual Spanish Customer Service Case Manager ** will work with...a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution… more
- JBT Corporation (CA)
- … customer relationships, understanding needs, and resolving issues to ensure customer satisfaction. Effective verbal and written communication to interact ... customer relationships, understanding needs, and resolving issues to ensure customer satisfaction. Effective verbal and written communication to interact… more
- Leidos (Edwards, CA)
- …of contact for customer issues escalated through the Service Delivery Manager ensuring coordination through resolution with the Center Operations Manager ... We are seeking a dynamic, mission centric leader to join our organization as a Customer Service Delivery Manager (CSDM) in support of our NASA customer .… more
- Vestis Services (Amarillo, TX)
- **Description** JOB SUMMARY A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her service ... timely and effective manner. --Ensures follow up and timely resolution of all customer alerts and ... service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch… more
- Pfizer (Memphis, TN)
- …Pfizer's revenue moves through this team), including customer order review and customer inquiries. Timely resolution of all customer and operational ... decision making. This includes trouble shooting and providing timely feedback/ resolution to customer inquiries including complaints, product information,… more
- PPL Corporation (Allentown, PA)
- …and processes. 3. Knowledge of construction methods and field experience 4. Customer interface experience. 5. Strong written , oral, presentation and ... Management Institute. 2. Familiarity with electric utilities equipment and processes. 3. Customer interface experience. 4. Strong written , oral, presentation and… more
- National Credit Center (Austin, TX)
- …We are looking for individuals who thrive in a high-growth environment. The Customer Success Manager (Relationship Manager ) understands each customer ... their existing workflow with additional NCC products. The Relationship Manager must ensure that each existing customer ...product offering and, if not, determine why and the resolution (s) needed to retain the client. What You Will… more
- Mastercard (O'Fallon, MO)
- …businesses and governments realize their greatest potential._ **Title and Summary** Manager , Customer Technical Services Overview Who is Mastercard? Mastercard ... the goal of becoming an exemplary provider of best-in-class customer support. As a result, we're looking to bring...we're looking to bring on a Technical Support Team Manager that embodies our commitment to excellence. This role… more
- reveleer (OH)
- …reliable and auditable results, optimizing revenue and quality of care. Position Summary As a Customer Success Manager over a key account, you will own a key ... engagement, success, and growth of Reveleer's key account. The Customer Success Key Account Manager will ensure...feedback and expand opportunities. + Monitor tickets and manage resolution through customer support and engineering groups.… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Manager Reston, VA 20190 Security Clearance Requirement: Current TS/SCI CI Poly Location Note: On-Site Support Required Position Description: ... E-volve Technology Systems, Inc. is hiring a Customer Support Manager to serve as a...customer service. + Provide first contact and incident resolution to customers with software and application problems. Includes… more
- The Toro Company (Batesville, AR)
- Manager , Customer Care - Spartan Mowers Who Are We? The Intimidator Group, LLC was founded in Batesville, Arkansas in 2013 with the all-American, hardworking ... relationships thrive on trust and respect. Your Opportunity: The Customer Care Manager leads the Customer...skills; and exhibits creativity and forward thinking in problem resolution . + Strong interpersonal skills with proven ability to… more
- Xylem (Leetsdale, PA)
- …complex or high-level customer inquiries and complaints * Ensure timely and effective resolution of customer issues * Monitor and respond to customer ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The … more
- Austin Energy (Austin, TX)
- …operations, including prioritizing project and work activities, to ensure timely customer resolution and business operations; coordinating and leading process ... Position Information Posting Title Austin Energy Customer Service Manager Job Requisition Number...business area. Primary responsibilities include responding to and coordinating resolution for customer escalations; managing the 24/7… more
- American Packaging (Columbus, WI)
- Customer Service Manager Columbus, WI (http://maps.google.com/maps?q=Rotogravure+Printing+and+Lamin+Columbus+WI+USA+53925) Description For over a century, ... analyze situations/behaviors and prioritize responsibilities. + Handle complex and escalated customer service issues and follows through to resolution +… more
- Amazon (Seattle, WA)
- …and a talent for driving high-impact improvements? Consider applying for the Sr. Customer Success Manager role within our Amazon Vendor Services (AVS) Signature ... on-site experience. Known for our agile prioritization and strong customer -centric approach, we collaborate closely with Vendor Manager...* Provide tactical support to vendors to ensure prompt resolution * Be the end-to-end owner of the vendors… more