- Aptyx (Charlotte, NC)
- …Accuracy Quote Dollars Purchased Quote Conversation Rates Client Satisfaction Levels Customer Retention Rates Purchase Orders from Upselling and Cross-Selling ... all specifications and client requirements are met efficiently. Development Customer Relationship Management: Develop and maintain strong relationships with existing… more
- Merck & Co. (Rahway, NJ)
- Job DescriptionJoin our Animal Health team as the Associate Director, Customer Support for US Pet Technology. We're looking for an experienced contact-center leader ... to shape the customer experience for pet owners using our products and...collaborative, cross-functional role with visible impact on product adoption, retention and brand trust. You will manage and optimize… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …lifestyle management, behavioural interventions) that complement product portfolios and enhance retention and outcomes Customer Experience & Behavioural Design ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Novo Nordisk Inc. (Seattle, WA)
- …Strategic determination of change of territory prioritization will be based on customer need and analytics which identify need for change. This may occur ... Director including budget expenditures as directed Records all activities within a customer response management system (eg VEEVA) and all expenses within Concur in… more
- Novo Nordisk Inc. (New Orleans, LA)
- …Strategic determination of change of territory prioritization will be based on customer need and analytics which identify need for change. This may occur ... demonstrate appropriate knowledge of studies, support patient recruitment and retention activities, answers responsive requests from investigators and provides… more
- WALGREENS (Empire, MI)
- …Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical… more
- RELX INC (New York, NY)
- …science and healthcare to partner for a better world. About the role: The Customer Lifecycle & Retention Marketing Manager will drive engagement and retention ... channels by adapting journey paths to varied needs. Requirements + Experience in customer lifecycle, retention , or CRM marketing, especially with SaaS or… more
- Maersk (Groveport, OH)
- Account manager - Non Sales/ Customer Success & Retention **Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it ... email us at ###@maersk.com Apply Now Apply Now (https://maersk.wd3.myworkdayjobs.com/Maersk\_Careers/job/USA-Ohio-Groveport-43125/Account-manager Non-Sales- Customer -Success Retention \_R166032/apply) United States Of America, Groveport… more
- US Tech Solutions (Mountain View, CA)
- …+ In this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement, retention , and revenue growth within a subscription ... go-to-market initiatives for new features and services. **Responsibilities:** + Drive customer acquisition, engagement, retention , and win-back strategies for… more
- TruGreen (Groveport, OH)
- …great place to work!" **Position Overview** Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving ... root cause related offers in order to retain the customer 's business. Use high value saving techniques to meet...value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven… more
- Intuit (Mountain View, CA)
- … customer success, product management, and analytics, to reduce churn and drive customer retention across our QuickBooks customer base. + Design and ... organizations with deep understanding of subscription-based models, user engagement, and customer retention strategies. + Salesforce Expertise: Proficient in… more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service...for subscriber retention . + Collaborate with the Customer Service team to provide proactive updates on … more
- Unilever (Durham, NC)
- …base **REQUIREMENTS:** + 8+ years of proven experience in lifecycle marketing, customer retention , and data analysis within an ecommerce subscription environment ... on key performance indicators + Leverage consumer insights and customer data analysis to develop innovative retention ...and customer data analysis to develop innovative retention and reactivation programs + Develop both quantitative and… more
- Intuit (San Diego, CA)
- …support of the delivery of our experiences + Responsible for driving expert driven customer retention + Work with teams to develop Expert capability around the ... a Retention Performance Manager to oversee the execution of our Saves/ Retention programs for Intuit's Customer Success organization. Reporting to the Saves… more
- JPMorgan Chase (New York, NY)
- …creation, execution, and optimization of multi-channel marketing campaigns focused on customer retention , including email, direct mail, digital, and in-branch ... engagement, and reduce attrition. **Job responsibilities** + Design and implement comprehensive retention strategies to improve customer loyalty and reduce churn… more
- Intuit (Plano, TX)
- …our existing customer base. This position is central to our customer retention strategy, proactively engaging customers throughout their renewal lifecycle. ... **Overview** The **Growth and Retention Specialist** is a strategic, customer -facing role focused on protecting and growing… more
- Dow Jones (New York, NY)
- …B2C subscriber base, in partnership with the data science team, to develop new retention strategies as well as optimize existing customer journeys. + Develop ... to turn insights and analyses into actionable strategies across pricing, communications, and customer experience, to increase retention and LTV. + Partner with… more
- Liberty Latin America (PR)
- …increasing billed revenue, reducing churn, improving billing accuracy, and strengthening customer retention and satisfaction. Close collaboration with the sales ... presentations, as well as conducting product demonstrations. The role encompasses both customer retention and incremental revenue opportunities. A proactive, … more
- Property Meld (Rapid City, SD)
- …and go-to-market execution. You will run marketing programs to support long-term customer retention from onboarding to renewals. This is a high-visibility ... adopt and retain value. + Collaborate closely with Product, Customer Success, and Sales around retention goals...with Product, Customer Success, and Sales around retention goals + Align launches, messaging, and lifecycle programs… more
- ManageCasa Inc. (San Francisco, CA)
- … goals. + Educate customers on new features, integrations, and best practices. 4. Customer Retention & Renewals + Identify early risks of churn and act ... achieve their goals with ManageCasa, while driving measurable outcomes in retention , expansion, and customer satisfaction. Key Responsibilities1. Onboarding New… more
