• Customer Service Escalations

    U-Haul (Phoenix, AZ)
    …you thrive in a collaborative team environment. Minimum Qualifications: + Minimum 6+ months customer service experience + Dual monitors are required + Hard wired ... for a prior rental or resolving an outdated alert. Agent 's craft acceptable solutions to address our customer...products and services to offer tailored solutions. + Anticipate customer needs and offer proactive service . +… more
    U-Haul (09/17/24)
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  • Customer Support Agent - A/V…

    Acosta Group (San Diego, CA)
    ** Customer Support Agent - A/V Installation**...** + **1-2 years of call center or relevant customer service experience** + **2+ years of ... international leader in technology innovation!** ** **The** **Full-Time Audiovisual Customer Support Agent **will provide sales and technical...+ **Act as an advocate for customers within the service process to insure a exceptional customer more
    Acosta Group (08/14/24)
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  • Service Desk Agent

    William C Brown Inc (Bowie, MD)
    …applications. The EOC is primarily responsible for monitoring and responding to incidents, escalations , customer service , coordination of all customer ... Service Desk Agent EOE Statement We...team. + Excellent written and communication skills required; excellent customer service aptitude. + Ability to multi-task:… more
    William C Brown Inc (08/28/24)
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  • Customer Success Agent

    Safety-Kleen (Norwell, MA)
    Agent ** to join their safety conscious team! The CSA provides customer service including order procurement, suggestive selling, waste profiling, call ... resolution, including payment processing, document retrieval, account updates, order taking, escalations , etc. + Develop, maintain, and manage customer more
    Safety-Kleen (07/02/24)
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  • Central Sales Agent

    Vail Resorts (NH)
    …recovery communications. + Retaining significant amounts of information to provide the best customer service with the most accurate and helpful information. + An ... sense of urgency, recognizes the importance of adhering to contact center protocols and customer service standards. + Ability to work well with the contact… more
    Vail Resorts (09/06/24)
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  • Team Lead

    Percepta (Dearborn, MI)
    …Additionally, the Team Leader is responsible for timely response and resolution of customer escalations . **During a Typical Day, You'll** * Responsible for the ... Ford management priority requests. * Deliver timely resolution on customer escalations . * Ensure that all follow-ups...or supervisory experience * 3 - 5 years of customer service experience, preferably in a contact… more
    Percepta (08/13/24)
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  • Customer Service Representative

    Transdev (Englewood, CO)
    …at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ Customer Service Representative (Where's My Ride Agent ) Transdev is proud to ... Become a Customer Service Representative with Transdev! About...to a new transportation provider if necessary. + Defuse customer escalations by offering assurance of help… more
    Transdev (08/13/24)
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  • Program Manager, VOC Analytics

    Vivint (Lehi, UT)
    Customer , and be responsible for defining the strategy and prioritization of customer feedback and escalations . The ideal candidate should be able to develop ... We are seeking a strategy leader to join Vivint's Customer Experience team, of which whose mission is to...Experience. This Project Manager will work on reducing business service costs by $50-$70M over the next three years… more
    Vivint (08/22/24)
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  • Manager of Customer Support

    DealerOn, Inc. (Rockville, MD)
    …communicate requirements across teams and stakeholders as needed. + Ability to address customer escalations and/ or platform-wide incidents that may occur after ... and coach, effective operational leader, zealous Voice of the Customer , and a data/process driven change agent .... customer feedback. + A high degree of customer service skills, technical aptitude, capability to… more
    DealerOn, Inc. (08/27/24)
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  • Customer Retention Coordinator

    BlueTriton Brands (Norton, MA)
    …work experience + Minimum 1 year of experience primarily handling customer escalations in a customer service /call center environment + Ability to ... and commercial clients with a goal of providing world-class customer service , diagnosing customer needs...of residence suitable for the installation of a Home Agent workstation. + Work environment must be free from… more
    BlueTriton Brands (09/13/24)
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  • Customer Care

    Adecco US, Inc. (Columbus, OH)
    …. Two to four years of relevant experience in a fast-paced customer facing, retail-based service /contact center environment required; eCommerce experience ... with discount retail chain in Columbus, Oh. We are looking for a Customer Care- Email Support associate. This contract assignment will be for 4-6-week short… more
    Adecco US, Inc. (08/21/24)
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  • Manager 2 Customer Support

    Intuit (Reno, NV)
    …Identifies and escalates conflicting priorities. + Quickly, accurately and effectively resolves customer escalations . + Owns the performance and outcomes of this ... Overview Come join the Small Business Group as a Service and Support Manager 2 in Payroll Tax Operations....Payroll Tax Operations leadership team to improve both the customer and agent experience. May participate in… more
    Intuit (09/12/24)
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  • Area Service Leader

    GE HealthCare (IL)
    …market share, and profitability. **Job Description** **Responsibilities** Customers : + Lead customer service delivery with the team of engineers. Efficient ... : + Think strategically and prioritize jobs/ programs to improve the overall customer service delivery - Strategic thinking capability + Communicate with the… more
    GE HealthCare (09/06/24)
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  • Disputes Supervisor Intake - Bilingual

    Fifth Third Bank, NA (Grand Rapids, MI)
    …points. + Monitors Call Center activity in Spanish and English to ensure that customer service and production standards are met and maintained. Work with other ... + Oversee and assist in resolving escalated operational and customer service issues in Spanish and English....experience input/output and make recommendations to management to improve agent or customer experience. + Manage team… more
    Fifth Third Bank, NA (09/06/24)
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  • Supervisor, Call Center - Hartford Healthcare

    Hartford HealthCare (Bridgeport, CT)
    …place at the right time. Here our Access Champions are focused on providing excellent customer service while having fun, working as a team and making every ... in business administration or related field of study or 5 years customer service /contact center supervisory experience required. Bachelor's degree preferred.… more
    Hartford HealthCare (09/17/24)
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  • Director, Account Management

    HUB International (Chicago, IL)
    …accounts + Training Account Managers on Coverages, Carrier rating, account growth, retention, customer service and team policies and procedures + Scheduling and ... issues and point of contact for any client complaint escalations + Supervision of Account Managers through management of...decisions regarding the resolution of all moderate and complex customer service problems for the assigned Account… more
    HUB International (09/11/24)
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  • Regional Ops Manager TW

    O'Neal Industries, Inc. (Monroe, NJ)
    … needs, on-board new business and exceed customer expectations. + Address customer and team members inquiries, concerns, and escalations in a timely and ... as needed to ensure compliance with the quality management system, customer requirements and industry standards. + Reviews and analyzes quality, production,… more
    O'Neal Industries, Inc. (07/20/24)
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  • Cust Svc Call Center Rep III

    AIG (Jeffersonville, IN)
    …independently and as part of a team.* Superb organizational skills. * Previous customer service and/or phone experience.* Ability to multi-task and handle ... while also ensuring an acceptableclaim resolution. They are a liaison between the client, customer , and service provider; they provide a World Class level of … more
    AIG (08/21/24)
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  • POST Cert Security Officer (ODO) - Security…

    Sharp HealthCare (Chula Vista, CA)
    …HS Diploma or Equivalent + Must be a non-probationary active duty or service retired California Police Officer, Sheriff's Deputy or Federal Law Enforcement AgentOr + ... 1 Year of service as a California Police Office, Sheriff's Deputy or Federal Law Enforcement Agent . + Experienced in the use of tasers and handcuffs. + Driver's… more
    Sharp HealthCare (08/16/24)
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  • Home Equity Initial Processor

    BMO Financial Group (NE)
    …are met as they provide service to BMO customers. Includes a mix of customer service and customer fulfillment activities. US Only: This position will act ... enable more efficient processes, enhanced analysis and/or streamlined reporting. + Provides customer service by responding to general questions via phone, mail… more
    BMO Financial Group (09/19/24)
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