- SAIC (Fort Huachuca, AZ)
- …+ High school diploma and one (1) year or more of related experience + Experience in a customer service or helpdesk role + Must be able to accommodate any of ... **Description** SAIC is seeking a **Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support...network operations difficulties by providing fast, efficient, and friendly customer service . + Assist with managing escalated… more
- Xerox (Spokane, WA)
- …(https://www.xerox.com/en-us/jobs/diversity) **Overview:** Xerox corporation, is seeking a full-time, dedicated, customer service -oriented Helpdesk / On-Site ... and processes to ensure timely supply (toner) delivery, accurate service response and other support provisions. The Helpdesk... / On-Site Administrator will work closely with our customer to integrate with the chosen helpdesk … more
- TEKsystems (Newport News, VA)
- …multi-task and work independently as well as in a group setting. - Experience in a Customer -Facing Service or Helpdesk role. - Proven track record working on ... an as-needed basis. Top Skills Details: Help desk support, operating system, customer service , Service desk Additional Skills & Qualifications: - Associates… more
- ManpowerGroup (Washington, DC)
- …will be responding, routing, ticketing, reporting, tracking and fulfilling customer service requests to the Web Assistance helpdesk , as well as assisting ... is partnered with our direct Client in search for a Web Helpdesk and Customer Support Specialist for a long-term contract opportunity in Washington, DC. The… more
- GCI Communication Corp (Anchorage, AK)
- …or equivalent. + Minimum of four (4) years of combined work experience in customer service , helpdesk , LAN/WAN Networking, Telecommunications. * Preferred: + ... high priority to customer satisfaction. + Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills.… more
- Indian Health Service (Whiteriver, AZ)
- …must apply separately for each announcement in order to be considered.** Perform customer service " helpdesk " duties and provide technical assistance to ... - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... Control Facility Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are staffed… more
- Baltimore City Community College (Baltimore, MD)
- …Skills and Abilities: + Knowledge of the principles and methods of exceptional customer service . + Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, ... to maintain current knowledge of administrative software. Enter solutions for all service tickets into the helpdesk software application for inclusion in… more
- Dynamic Aviation (Bridgewater, VA)
- … provide or on an IT Helpdesk + Excellent problem-solving and strong customer service skills + Ability to multi-task + Ability to exhibit professional and ... Tier II IT Helpdesk Technician Bridgewater, VA, USA Req #958 Sunday,...communities worldwide. Whether modifying aircraft to help protect our service members overseas, performing geographical mapping for scientific research,… more
- Insight Global (San Antonio, TX)
- … helpdesk performance metrics (eg, response times, resolution rates, customer satisfaction). - Identify opportunities for process improvement and implement ... Job Description Insight Global is looking for a TS/SCI Helpdesk Manager to join a federal client in San...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Chenega Corporation (Stafford, VA)
- …functional optimization in their business. The ** Helpdesk Specialist, Mid** provides superior customer service and acts as the first line for fielding and ... **Req ID:** 32552 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA / Remote** Are...phone + Good phone skills, professional demeanor, and previous customer service experience strongly desired + Good… more
- Red River (Arlington, VA)
- …requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + Supervise help desk employees, ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible...support and operation, as well as experience in managing customer issues and requests. The ideal candidate will have… more
- Project Renewal, Inc. (New York, NY)
- …* Work with users to elicit the objectives behind their request and provide great customer service * Maintain a clean and well-organized work environment * Stay ... IT Helpdesk Specialist Information Technology- Varick Street, 200 Varick...user support, in an MS Windows environment * Exceptional customer service skills * Excellent collaboration skills… more
- Holtec International (Camden, NJ)
- …key role in leading our technical support team to provide excellent customer service and resolve all technical issues. The Helpdesk Manager should have a ... HSI Helpdesk Manager Description: HSI is excited about our...strong technical background and excellent customer service skills. You will be responsible… more
- Baltimore City Community College (Baltimore, MD)
- …when appropriate and follow-up in a timely manner. + Enter solutions for all service tickets into the helpdesk software application for inclusion in the ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service … more
- City of New York (New York, NY)
- …evaluates the performance of the helpdesk team, ensuring timely and accurate customer service . They recruit, train, and support help desk representatives and ... Department is seeking a candidate to serve as the Helpdesk Manager. The incumbent will assist with the management...technicians. They establish customer service standards, contribute to improving … more
- TEKsystems (Morrisville, PA)
- …any breaches in a timely manner Skills: Help desk support, Help desk, Troubleshooting, Customer service , Service desk, Windows 10, Active directory, Windows, ... Description: Reporting to the IT Helpdesk Manager, you will be providing Level 1/2...Top Skills Details: Help desk support, Help desk, Troubleshooting, Customer service , Service desk, Windows… more
- Robert Half Technology (Brownsville, TX)
- …* Familiarity with ITIL processes and principles would be an asset. * Strong customer service skills to assist users with patience and understanding. * Ability ... are offering a short-term contract employment opportunity for a Helpdesk Analyst in Brownsville, Texas. This role revolves around...and their resolution in logs * Follow-up and update customer status and information * Identify and suggest possible… more
- Reynolds & Reynolds (Charlotte, NC)
- …and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country. Proton is ... Inc., an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line… more
- Global Resource Solutions (Washington, DC)
- …and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service , and shall serve as the subject matter expert on HSPD-12 and PACS ... orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more