• Customer Service and Support…

    Gwinnett County Public Schools (Suwanee, GA)
    Customer Service and Support Manager -...Industry standard Helpdesk Manager or Information Technology Infrastructure Library ( ITIL ) ... Service and Support JobID: 94895 + Position Type: Administrative/Managerial/ Customer Service and Support Mgr + Date Posted: 9/16/2024 + Location:… more
    Gwinnett County Public Schools (09/18/24)
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  • Customer Service Billing…

    Sarasota County Government (Sarasota, FL)
    …& asset management software applications. + Experience working within the ITIL ( Information Technology Infrastructure Library ) framework for software ... this role, you will be working with various divisions like permitting, customer service , billing, field services, water restrictions, and other administrative,… more
    Sarasota County Government (10/23/24)
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  • Service Delivery Manager

    CompuCom (Atlanta, GA)
    …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... Do (Responsibilities) + Enhances the expectations of the internal/external customer experience by overseeing the Service Delivery...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
    CompuCom (10/03/24)
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  • Service Center Manager

    ManTech (Chantilly, VA)
    …of IT infrastructure hardware and software platforms + Excellent customer service and interpersonal skills + Strong analytical and problem-solving ... offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Center Manager ** to join our team in… more
    ManTech (10/22/24)
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  • Service Delivery Manager

    ManTech (Doral, FL)
    **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented ** Service Delivery Manager ** to join our team in ... and geographically dispersed enterprise, including OCONUS locations. + The ITSM Operations Manager shall monitor and report the operational status of the network;… more
    ManTech (10/22/24)
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  • Service Desk Program Manager - PMP…

    General Dynamics Information Technology (Washington, DC)
    …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make meaningful contributions ... career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help...24/7/365 + Perform agent activities when necessary - handle customer calls/web submits + Work with the Service more
    General Dynamics Information Technology (08/14/24)
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  • Classified Cybersecurity Manager 2 (Agile…

    Northrop Grumman (Redondo Beach, CA)
    **Requisition ID: R10172794** + **Category:** Information Technology + **Location:** Redondo Beach, California, United States of America + **Clearance Type:** ... is seeking a second level (Level 2) **Classified Cybersecurity Manager ** to lead a team of Information ...teams, the Enterprise Services Program Management Office Team, the Information Technology Organization, and Industrial Security +… more
    Northrop Grumman (10/06/24)
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  • Data Center Technician Manager (Night…

    Microsoft Corporation (Boydton, VA)
    …, network, server, and storage equipment. Develops awareness of Information Technology Infrastructure Library ( ITIL ) Foundation components: Incident ... mission-critical 24x7x365 datacenter environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL ) Foundation,… more
    Microsoft Corporation (10/25/24)
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  • Change Manager

    General Dynamics Information Technology (Fort Huachuca, AZ)
    …Family:** Configuration **Skills:** BMC Remedy Knowledge Management,Change Management, Information Technology Infrastructure Library ( ITIL ),ServiceNow ... years of related experience **US Citizenship Required:** Yes **Job Description:** Configuration Manager Transform technology into opportunity as a Configuration … more
    General Dynamics Information Technology (11/06/24)
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  • Senior ITSM Problem Manager

    United Airlines (Chicago, IL)
    Information Technology Service Management (ITSM) and/or Information Technology Infrastructure Library ( ITIL ) processes for which the ... needed to succeed (Minimum Qualifications):** + Bachelor's degree in Information Technology or Business Administration + ITIL V3 or V4 Foundation… more
    United Airlines (10/09/24)
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  • Customer Facing Senior Manager

    CACI International (Annapolis Junction, MD)
    Customer Facing Senior Manager Job Category: Engineering...Would Be Nice to Have** + Information Technology Infrastructure Library ( ITIL ) ... Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its...25 years of experience and HS/GED **OR** Bachelor's in Information Technology Systems Management, IT/Computer Science, and… more
    CACI International (10/01/24)
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  • Comcast Cybersecurity: Manager , Cyber…

    Comcast (Philadelphia, PA)
    …by applicable law. **Skills:** Program Management; Executive Presence; Information Technology Infrastructure Library ( ITIL ); People Leadership ... and projects, preferably within cyber, fraud, customer service or information technology +...- related operational support role + Fundamental experience with ITIL practices ( ITIL Certified v4 foundations preferred)… more
    Comcast (10/11/24)
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  • Customer Success Account Manager

    Microsoft Corporation (Honolulu, HI)
    …(C-Suite). + ProSci or equivalent change management certification. + Information Technology Infrastructure Library ( ITIL ) Foundation certification or ... **We are looking to hire a Customer Success Account Manager to join...others to do more and achieve more through our technology and innovation. Together we make a difference. Travel… more
    Microsoft Corporation (10/24/24)
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  • Customer Facing Senior Manager

    COMSO, Inc (Annapolis Junction, MD)
    Customer Facing Senior Manager (TS/SCI w/...enterprise IT services Desired Skills: + Information Technology Infrastructure Library ( ITIL ... Delivery Management: + Oversee the end-to-end delivery and operational management of customer -facing enterprise IT services. + Ensure service levels meet or… more
    COMSO, Inc (11/05/24)
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  • System Engineer 3 - Customer Facing Senior…

    Orion Consortium (Annapolis Junction, MD)
    …focused and result oriented + Senior Level Management Desired Skills: + Information Technology Infrastructure Library ( ITIL ) V3 knowledge + PMP ... + Oversee the end-to-end delivery and operational management of customer -facing enterprise IT services. + Ensure service ...of customer -facing enterprise IT services. + Ensure service levels meet or exceed agreed-upon metrics and KPIs,… more
    Orion Consortium (09/26/24)
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  • G246SE3 - Customer Sr Manager

    NiSUS Technologies Corporation (Annapolis Junction, MD)
    …Security + CISA + CISSP + GCED + GCIH + CCSP Desired: + Information Technology Infrastructure Library ( ITIL ) V3 knowledge + PMP Benefits + Health ... + Oversee the end-to-end delivery and operational management of customer -facing enterprise IT services. + Ensure service ...of customer -facing enterprise IT services. + Ensure service levels meet or exceed agreed-upon metrics and KPIs,… more
    NiSUS Technologies Corporation (10/17/24)
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  • Service Catalog Manager

    ManTech (Herndon, VA)
    customer request through Task Order Award **Basic Qualifications:** + An Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... advancement. We are seeking a highly skilled and motivated ** Service Catalog Manager ** to join our Network...accuracy + Recommend additions, changes, and updates to the service catalog offerings considering customer frequently requested… more
    ManTech (11/08/24)
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  • Senior Service Delivery Program…

    ManTech (Herndon, VA)
    …expiration to support avoiding lapses of coverage **Required Qualifications:** + An Information Technology Infrastructure Library ( ITIL ) v4 and an ... We are seeking a highly skilled and motivated **Senior Service Delivery Program Manager ** to join our... delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer expectations, and… more
    ManTech (11/02/24)
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  • Help Desk Operations Manager

    Scantron (Dallas, TX)
    …SKILLS/EXPERIENCE + Familiarity with ITIL ( Information Technology Infrastructure Library ) practices for service management. + Experience in ... with a security focus at the core of every service . Secur-Serv provides nationwide, on-site service to...and New York. POSITION SUMMARY The Help Desk Operations Manager is responsible for quality and customer more
    Scantron (10/09/24)
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  • User Experience UX Manager

    Leidos (Camp Springs, MD)
    …+ Continuous Process Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL ) Foundations certification. ... Experience UX Manager_** to support the Air Force National Capital Region (AFNCR) Information Technology Services program at Joint Base Andrews, MD. **Position… more
    Leidos (11/08/24)
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