- DISH Network (Acres Green, CO)
- EchoStar has an exciting opportunity for an Operations Aviation Engineer - Tier 2 in our Hughes Network Systems division. This role will be located at our ... customer site in Atlanta, GA. Responsibilities: Lead the overall...alignment between critical departments. Primary escalation point for the Tier 1 technicians at the MCC-Atlanta. Hands-on leader with… more
- APPLIED MATERIALS (Guadalupe, AZ)
- Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine ... related system problems (Predictive maintains). Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and… more
- APPLIED MATERIALS (AZ)
- Field Service Engineer II (C2) If you like to...Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the ... and an integral part of a vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture… more
- APPLIED MATERIALS (Scottsdale, AZ)
- Field Service Engineer II (C2) - Install Team ** 70% - 90% Travel Required ** If you like to troubleshoot hardware, solve complex problems, and make equipment work ... this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and...Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- ManTech (Herndon, VA)
- …that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Tier 2 Service Desk Senior Analyst** ... 3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem...customer tickets in a ticketing system. + Outstanding customer service skills and practices. + Experience… more
- TEKsystems (West Bend, WI)
- …requires a strong understanding of various enterprise technologies and excellent customer service skills. Key Responsibilities: + Provide Tier 2 support ... Job Title: Desktop Support - Tier 2 Description: We are looking...to ensure seamless support for end-users. + Deliver exceptional customer service and maintain a high level… more
- Williams Companies (Tulsa, OK)
- …+ Required: Vocational/Technical/Business School degree; minimum four (4) years' experience in help desk, customer service , tier 2 support, or hardware ... degree in Information Technology; minimum five (5) years' experience in help desk, customer service , tier 2 support, or hardware break repair Other… more
- DCCA (Fort Meade, MD)
- …or equivalent IAT Level II certification + Experience working in a customer service / Tier 1/ Tier 2 environment + Dataflow experience Required ... mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide support for… more
- Trinity Health (Livonia, MI)
- …significant change. Writing skills sufficient to oversee the development of status information, Tier 2 , complex and specialty service materials and to ... and operations for escalations, complex and specialty services (ie, Tier 2 ) for the HR Shared Operations...director, manager or Chief HR Officer, or similar complex customer service focused function providing breadth and… more
- Jabra (Lowell, MA)
- …point of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer escalation process is followed consistently within ... point of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer escalation process is followed consistently within… more
- CACI International (San Antonio, TX)
- …Supervisors to ensure all contract service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS Genesis Support with a ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst (2nd & 3rd...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Weekday 2nd Shift Lead ( Tier 2 ) - Clearance Required **Department:** SOC **Location:** Washington, DC MindPoint Group is searching ... to the next level and join us as a Tier 2 SOC Analyst. You will play... facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... on user interactions. **Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to,… more
- MindPoint Group (Sterling, VA)
- SOC Analyst - Tier 2 - Clearance Required **Department:** SOC **Location:** Sterling, VA MindPoint Group is searching for a ** Tier 2 SOC Analyst** to ... to the next level and join us as a Tier 2 SOC Analyst. You will play... facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC… more
- Leidos (Aurora, CO)
- **Description** The National Security Sector at Leidos has an opening for a Tier 2 Software Systems Engineer supporting 24x7-mission applications in Aurora, ... Colorado. The successful candidate will be required to execute procedures of Tier 2 Software Systems Engineering operations working with senior software Engineer… more
- ManTech (Stennis Space Center, MS)
- …based in the DC/Maryland/Virginia area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** **Analyst** with responsibility to provide daily management and ... for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to our ...**Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic… more
- MindPoint Group (Columbus, OH)
- Full-time Incident Response Analyst - Weekend Night Shift Lead ( Tier 2 ) **Department:** SOC **Location:** MindPoint Group is searching for a **Incident Response ... to the next level and join us as a Tier 2 SOC Analyst. You will play... facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2 ) - Clearance Required **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our Security ... to the next level and join us as a ** Tier 2 SOC Analyst** . You will...customer -facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2 ) - Clearance Required **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our Security ... to the next level and join us as a ** Tier 2 SOC Analyst** . You will... facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC… more
