- Splunk (San Francisco, CA)
- Director, Customer Success Management (CSM) Operations at Splunk Join us as we pursue our disruptive new vision to make machine data accessible, usable, and ... our adoption and retention strategy, processes and cross-functional interlocks. The Director, Customer Success Management (CSM) Operations will be… more
- salesforce.com, inc. (San Francisco, CA)
- …doing good - you've come to the right place.About the Role:The Director/Senior Manager, Customer Success Management - Technology will be responsible for ... team, you will advocate for your customers by driving alignment across Sales, Customer Success , Services, Renewals, Product Management , Marketing and… more
- Parade (San Francisco, CA)
- …in crafting groundbreaking solutions and influencing the future of logistics!ResponsibilitiesThe Director, Customer Success Management will build and lead ... customer facing teams owning commercial outcomes in account management , customer success , and/or sales.Proven track record of achieving commercial… more
- PayZen (San Francisco, CA)
- …We seek a driven and experienced Vice President to lead and scale our Account Management / Customer Success function. You and your team own the relationships ... and business strategy.What you will bring:Proven experience leading and scaling customer success and account management teams at high-performing enterprise… more
- Narvar (San Francisco, CA)
- …work with strategic/global clients.10+ years of client-facing experience in retail consulting, customer success management , or similar roles.BA/BS; MBA is ... Narvar is growing! We are hiring a Vice President of Strategic Customer Success to lead the post-purchase experience during the critical life cycle of the … more
- Socotra, Inc. (Chicago, IL)
- …degree in Business, Communications, or a related field.5+ years of experience in customer success , account management , or related roles, with at ... we've been up to: bit.ly/3BX0kYjJob Summary: The Head of Customer Success will be responsible for overseeing...for the cross functional teams to access the installed base. Customer Relationship Management : Build strong relationships with… more
- Choco (Chicago, IL)
- …degree in Business, Communications, or a related field. 5+ years of experience in customer success , account management , or related roles, with at least ... we're up to: https://bit.ly/4fyXonB Job Summary: The Head of Customer Success will be responsible for overseeing...the cross functional teams to access the installed base. Customer Relationship Management : Build strong relationships with… more
- AccuLynx (Chicago, IL)
- …marketing, or a related field; advanced degree preferred. Proven experience, 7 years in a customer success or account management role, with at least 3 years ... of experience in a leadership or management capacity. Demonstrated success in driving customer satisfaction, retention, and revenue growth. Strong… more
- Braid It Inc (Chicago, IL)
- …degree in Business, Marketing, Communications, or a related field.- 7+ years of experience in customer success or account management , with at least 3 years ... are looking for a strategic and experienced Head of Customer Success to join our team and...success tools and CRM software.- Strong organizational and time- management skills, with the ability to manage multiple priorities.Why… more
- Salesforce (Los Angeles, CA)
- …the right place.Role DescriptionThe Customer Success Group's (CSG) Success Plan product management organization is responsible for managing Salesforce's ... expertise. We are seeking an experienced Product Manager to join our Customer Success product management team, with responsibility of ensuring our… more
- CLevelCrossing (San Francisco, CA)
- …opportunities to drive efficiency and scale in CSM activities by partnering with the Customer Success Program Management (CSPM) team to blend tech-touch and ... to help fuel our growth momentum.About the jobThe AVP of Global Customer Success is responsible for ensuring the health, adoption, growth, and value realization… more
- Edpuzzle (San Francisco, CA)
- …your time.Education & Experience:Bachelor's degree is required; Master's or MBA preferred.5+ years of customer success or account management at a SaaS or ... LatAm, EMEA, and APAC.Responsibilities:Define and deliver your vision of world-class SaaS customer success for the global company.Define the customer … more
- Tbwa Chiat/Day Inc (Los Angeles, CA)
- …improvement and excellence.Qualifications:Proven experience in a leadership role within a customer success , account management , or similar function.Strong ... economy.Position Overview:We are seeking a highly quantitative and strategic Head of Creator Success to lead and scale our Creator Success team. This role… more
- Emulate Energy (Boston, MA)
- …of the product market fit of Emulate Energy's offering for the US audience. Customer Success Management : Contribute with project management and ... management to ensure success of the pilot projects. Oversee the customer success team to ensure high levels of customer satisfaction, retention, and… more
- Burroughs, Inc. (Chicago, IL)
- …role serves as a liaison with Field Service Operations, the PMO, and Program Customer Success Management in designing and approving new sales engagements ... for technical pre-sales and services portfolio pricing; including managed services, customer success services, software and hardware support services. The… more
- Certinia (San Francisco, CA)
- …connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The ... company's Professional Services Automation (PSA), Customer Success , and ERP solutions-delivered on Salesforce's leading cloud platform-provide services… more
- Certinia (San Francisco, CA)
- …connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The ... company's Professional Services Automation (PSA), Customer Success , and ERP solutions-delivered on Salesforce's leading cloud platform-provide services… more
- Salesforce (San Francisco, CA)
- …understands and influences the business strategy, and helps connect the dots across the Customer Success organization and program management team to drive ... PMO group and rolls out, as necessary, across the Customer Success organizationImplement best practices in program management to enhance overall project… more
- Nexthink SA (Boston, MA)
- …ensuring that the team meets contractual obligations and delivers value.Collaborate with the Customer Success Management (CSM) team to document and ... metrics.Guarantee value delivery in all engagements.Coordinate cross-functionally with sales, customer success , and consulting teams.Collaborate with other… more
- Upland Localytics (San Francisco, CA)
- …our customers. This role includes responsibilities for the range of Customer Success activities including adoption & advocacy, account management , as well as ... challenge. Sound like you?Opportunity Summary:Upland Software seeks an experienced Customer Success leader to take the helm...to take the helm of the CSM & Renewals Management teams within the Customer Experience … more
