- Merck & Co. (Omaha, NE)
- … support . Primary Duties and Responsibilities Provide enthusiastic, holistic customer service through efficient and effective resolution of questions and concerns ... systemsIdentify and resolve key customer logistics issuesAddress customer inquiries and product support , and identify...of twelve (12) months of service in current position prior to applying for open positions.If you have been… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …patient care processes, and case management principles. Experience with patient support hubs, customer facing self-service tools, pharmacies and/or healthcare ... supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …including Omnichannel Engagement, NextGen, Marketing Operations, Experience Intelligence, and Strategic Support & Execution. Outside of Customer Experience & ... Functions Strategy & Architecture: Ensure that MarTech architecture and execution support overarching business objectives and customer experience priorities,… more
- Novo Nordisk Inc. (Los Angeles, CA)
- …office strategy and marketing execution teams and our field based teams focusing on customer engagements and execution of our strategy. As one of the Novo Nordisk ... Novo Nordisk as a leader in obesity care, understanding the local market and customer needs and positioning Novo Nordisks product and services to improve care of… more
- Merck & Co. (Minneapolis, MN)
- …Associate, Medicare Account Executive, and other key stakeholders to share key customer learnings and support customer needs. Position Qualifications ... into deliverable solutions to address patients' needs. We take a customer -centric approach leveraging emerging digital technologies and data analysis to better… more
- Novo Nordisk Inc. (San Mateo, CA)
- …Step Therapy, Coverage Gap, Copays, and Deductibles and the impact on customer decisions Demonstrates understanding of territory customer groups and affiliations ... access to build and maintain business-relevant relationships with customers: prescribers, support staff, pharmacies, and clinic administrators to gain access and… more
- Aequor (Libertyville, IL)
- …understand current/future business processes and requirements, ensuring technology investments support and enhance strategic objectives.This role requires acting as ... a liaison between a third-party support team and end users to ensure technical compatibility...system performance, minimum downtime, and a high degree of customer satisfaction and confidence.Perform other duties as assigned. Qualifications:Strong… more
- Merck & Co. (Rahway, NJ)
- …with regional and local market teams. The role requires outstanding leadership to support timely, broad, and sustainable access to our Vaccines portfolio and deliver ... strengthen leadership, including innovative access solutions.Synthesize and communicate payer customer insights to inform current and future access strategy,… more
- Novo Nordisk Inc. (Sarasota, FL)
- …and other stakeholders in a given geography. Utilizing approved clinical resources to support provider efforts to deliver appropriate care for patients. Our goal is ... align with evidence-based medicine and guidelines, while creating awareness of support programs for patients Develop trusted adviser relationships with key… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …source for loading and scrubbing of rebate claims data Works with external vendor and customer to resolve data issues Provides support for ensuring all data is ... supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …when needed and to the appropriate parties, providing both best-in-class customer service to employees and partnership and collaboration with keys partners ... files against payroll registers.- Collaborates with new hires to collect prior employer retirement contributions and update employee accumulators to safeguard IRS… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …for a relatively new functional group and high-complexity disease work to support critical strategic choices for the clinical program. The DAST Director will ... unified Disease Area Strategy across the Oncology Portfolio and organization, support effective communication and collaboration between DAST members and other… more
- Daiichi Sankyo, Inc. (Seattle, WA)
- …ongoing interaction with clients in a manner that anticipates and adapts to customer reimbursement support needs as well as market changes/challenges.Build on ... serve as a field-based, product access specialist that provides appropriate reimbursement support to HCPs to help facilitate patient access to DSI oncology products.… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Care Professionals and patients Collaborate with Medical Information staff to manage customer inquiries from the Daiichi Sankyo Contact Center Conduct review of ... medical information resources Provide project management support Education/Experience: Qualified candidates must currently be enrolled in an accredited PharmD… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Ticket Management, change management, documentation, note taking, research, customer support /service for our initiatives, requirements gathering. ... undergraduate program with a concentration in technology or related field. Prior experience in a corporate business environment is preferred; experience in… more
- Eptura, Inc (Austin, TX)
- …driving continuous improvement. + Proven ability to lead and drive change within customer support organizations. + Prior experience supporting FedRAMP ... Director of Customer Support Austin, TX, USA *...Director of Customer Support Austin, TX, USA * VirtualReq #553 Monday,...are seeking an experienced and dynamic Director/Senior Director of Customer Support to lead our support… more
- Stryker (Durham, NC)
- …required + Must be a US Citizen + Demonstrated success in delivering excellent customer support + Prior experience supporting clinical end users through ... appropriate support organization + Collaborate with Vocera Technical Support and the customer 's support organization to resolve technical issues +… more
- Howmet Aerospace (Torrance, CA)
- …Resident (ie 'Green Card Holder'), Political Asylee, or Refugee. Preferred Qualifications: . Prior experience in Customer Support Management and Business ... South America, Latin America, Japan, and certain European accounts. . Manage Customer Support Supervisors and their direct reports, meet with Customer … more
- A2 Hosting (Ann Arbor, MI)
- …minimum of 3 years of team leadership experience required; preferably in a customer -service-based technical support organization + Prior experience with ... that will oversee the success of their team through support , coaching, and shift management to drive customer... support , coaching, and shift management to drive customer service success. Working alongside a team of passionate… more
- Bayer (St. Louis, MO)
- …agriculture industry and/or precision agriculture + Agriculture data and management experience + Prior experience in customer support increasing customer ... + Salesforce or other CRM software experience, or previous experience in a customer -interface role + Customer support and/or account management experience… more
