- DISH Network (Greenwood Village, CO)
- EchoStar has an exciting opportunity for an Operations Aviation Engineer - Tier 2 in our Hughes Network Systems division. This role will be located at our ... customer site in Atlanta, GA. Responsibilities: Lead the overall...alignment between critical departments. Primary escalation point for the Tier 1 technicians at the MCC-Atlanta. Hands-on leader with… more
- APPLIED MATERIALS (Phoenix, AZ)
- … satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures ... team! Field Service Engineer -Install Team Travel the globe to support the installation and integration of multi-million-dollar precision wafer fabrication systems… more
- APPLIED MATERIALS (Phoenix, AZ)
- …As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and ... Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips… more
- APPLIED MATERIALS (Phoenix, AZ)
- …As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and ... Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips… more
- APPLIED MATERIALS (Queen Creek, AZ)
- …As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and ... vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and… more
- APPLIED MATERIALS (Pleasant Valley, TX)
- …As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and ... Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips… more
- APPLIED MATERIALS (Phoenix, AZ)
- …As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and ... vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and… more
- Proven IT (Tinley Park, IL)
- …technical maintenance and trouble-shooting support . This is the intermediate level of customer support . The Tier II Engineer has a broad understanding ... is required to understand the inner workings. Responsibilities + Tier II aids support to the Proven...team of Engineers which is the first line of support for our customer 's network and computer… more
- Proven IT (Duluth, GA)
- …technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... required to understand the inner workings. RESPONSIBILITIES + Aids support to the Proven IT Helpdesk which is the...as a team with Tier II and Tier III to solve a customer 's issues… more
- ManTech (Vienna, VA)
- **Secure our Nation, Ignite your Future** **ManTech** is seeking a motivated, career and customer -oriented ** Tier I Support Engineer** to join our team in ... runbooks and playbooks to provide a meaningful resolution to Customer . + Provide high-touch assistance to highest Tier... Customer . + Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing … more
- ManTech (Vienna, VA)
- **Secure our Nation, Ignite your Future** **ManTech** is seeking a motivated, career and customer -oriented ** Tier II Support Engineer** to join our team in ... as part of a team of engineers/consultants that globally ensures 24 hour customer support _Work Shift_ Flexible schedule to include but not limited to rotating… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Framework Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and ... support our Navy client. Under the oversight of the Customer Support Lead, the analyst's responsibilities may include: + Monitoring the customer … more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Help Desk Support Services SME** to ... **Responsibilities include but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and network related… more
- SAIC (Beltsville, MD)
- …Strong understanding of networking, proxy, and packet filtering technologies. + Minimum 5 years IT Customer Support experience ( Tier I and/or Tier II). + ... admin position within the Vanguard 2.2.1 program, providing general Tier II monitoring, configuration, and support to...3 days onsite weekly. Subject to change based on customer requirements. + Sunday-Thursday/ 11pm-7:30am. + 90 days of… more
- SAIC (Beltsville, MD)
- …infrastructure. Strong understanding of networking, proxy, and packet filtering technologies. + IT Customer Support experience ( Tier I and/or Tier ... + Monday - Friday, days (7am-3:30pm) This role provides Tier II support in the monitoring, management,...Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating those ... stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve...of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer … more
- HealthEdge Software Inc (Columbus, OH)
- …will be entrusted with the leadership of a team comprising Tier I and Tier II Customer Support Specialists. The primaryobjectiveof this role is to ensure ... team + Create and track customer support goals + Manage a team of Tier I and Tier II Customer Support Specialists + Hire and onboard new… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Williams Companies (Tulsa, OK)
- …Required: Vocational/Technical/Business School degree; minimum four (4) years' experience in help desk, customer service, tier 2 support , or hardware break ... in Information Technology; minimum five (5) years' experience in help desk, customer service, tier 2 support , or hardware break repair Other Requirements: +… more
- Proven IT (Franklin, TN)
- …Technical Support :Serve as a key support resource for the Proven IT Tier I Engineers, the frontline of our customer 's network and computer support . ... Tier II IT Support Specialist Franklin,... III teams, leveraging collective expertise to resolve complex customer issues. Apply logical thinking and in-depth knowledge to… more
