- Novo Nordisk Inc. (Plainsboro, NJ)
- …pull you in? Are you ready to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring the successful execution of brand/therapy ... area -level marketing strategy at the channel level. This position will support the orchestration of customer experiences tailored to HCP segments, with a focus on channel coordination, content creation, and marketing execution. Relationships Reports to HCP… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …pull you in? Are you ready to experiment with us? The Position The CX Functional Lead is responsible for developing and executing MarTech strategies that enhance ... integration, and management of MarTech solutions to support customer experience ( CX ) campaigns, ensuring seamless integration with other systems. The lead analyzes… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Engagement initiative. Leads cross-functional projects to enhance customer experiences ( CX ) and integrates into Omnichannel capabilities across various customer ... team and individual efforts with business objectives and Customer Experience ( CX ) goals Stakeholder Engagement & Collaboration: Develops relationships with internal… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …various orchestration and execution counterparts, inclusive of Omnichannel Orchestration, CX Specifications Teams and Experience Architects. Additionally, this role ... may liaise with external agencies. Essential Functions Campaign & Channel Strategy Execution: Collaborate with orchestration strategists and Experience Operations team to plan and execute campaigns across channels like web, email, SMS. Develop detailed… more
- Concentrix (FL)
- Genesys Cloud CX Architect Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location United States of America Apply ... Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1539073EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Genesys Cloud CX Architect Job Description We create game-changing solutions across… more
- Acuity Brands (Conyers, GA)
- …the overall business strategy and structure. As we continue to transform our Customer Experience (" CX ") model, the CX team is looking for a CX Operations ... Representative Senior to play an important supporting role. This CX & Engagement (CXE) team focuses on overall ...CX & Engagement (CXE) team focuses on overall CX department operations, metrics and surveys, and process and… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …help us Keep Climbing (overview & key responsibilities) The Customer Experience ( CX ) Insights & Prioritization organization is seeking highly motivated and data ... prioritizes Delta's enterprise customer experience initiatives, in service of our CX strategy, using insights from customer listening and associated analytics.… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can be based out of the ... who can recruit, motivate, coach and lead a team of CX experts + Deep knowledge of CX measurement and analytics with known methodologies and industry tools (ie… more
- JPMorgan Chase (Columbus, OH)
- …we build. **Job Summary:** The Client Platform and Experiences team, the brand new CX Success Team aims to fuel and focus teams on high-leverage client problems to ... attrition - with a main focus of orchestrating shared CX objectives and end-to-end collaboration to best solve those...those problems holistically & horizontally. To thrive in the CX Success team, you must be a strategic, curious,… more
- Comcast (Centennial, CO)
- …units. **Organization & Team** **Overview** The West Division Customer Experience ( CX ) team ensures our business processes, tools and teams drive exceptional ... tools, quality programs, and platforms contributing to the customer experience. The CX team is comprised of dedicated professionals that work in three key… more
- Liberty Latin America (PR)
- …to generate and/or drive broad ranging critical initiatives, evaluate CX growth opportunities, and implement operational enhancements. You'll also be ... build dashboards to find opportunities and bring access to CX initiatives and team. + Build and use trend...to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of the ... and or research or equivalent preferred. + Experience with CX measurement and analytics with known methodologies and industry...and industry tools (ie Qualtrics, Medallia, Gainsight, etc) in CX such as customer sentiment, Voice of the Customer… more
- Amazon (Dallas, TX)
- …experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- Amazon (Houston, TX)
- …fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will work directly with operations leaders...performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely… more
- Amazon (Bellevue, WA)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- Wolters Kluwer (Coppell, TX)
- ** CX /UX Designer - Hybrid TX/FL/KS/NJ/PA R0045096** **Job Description** The CX /UX Designer is responsible for creating market-leading experiences for Wolters ... UX team members, Product Management and high performing agile teams, the CX /UX Designer translates complex customer and business requirements into simple, balanced… more
- Amazon (San Francisco, CA)
- …across the world? Consumables Shopping Experience (CSE) Polaris team is responsible for CX features and services that power the core shopping experience for Everyday ... Machine Learning and Science Teams) to drive a cohesive CX across the Amazon Stores. We are looking for...adding an item to cart. You will define the CX vision, develop an actionable product roadmap, and work… more
- SAP (Boulder, CO)
- …do:** As a Solution Customer Success Manager (S-CSM) supporting our Customer Experience ( CX ) business in our Regulated Industries vertical, you will act as a trusted ... software solutions and delivery models + Expert level buying center/Customer Experience ( CX ) domain expertise + Understanding of Regulated Industries a plus +… more
- Wolters Kluwer (Princeton, NJ)
- **Lead CX /UX Designer - Hybrid TX/KS/NJ/FL/GA/MN** **R0044704** **Hybrid** : Eight days a month we come together in our office to experience the value of connecting ... with colleagues. You will report to the Manager, CX /UX Design and work under the leadership of the Director, CX /UX Design. This role is a part of the Wolters… more
- NBC Universal (Orlando, FL)
- …the recruitment process. JOB SUMMARY: The Senior Manager, Digital Consumer Experience ( CX ) Strategy is responsible for developing and advancing the new prospect and ... App to enhance the user experience. Leadership + Oversee a Digital CX specialist to drive optimizations and experience enhancements, while balancing responsibilities… more
