- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This role can be based out ... Overview We are seeking an exceptional Senior Manager to lead a team in building an...PRS, tNPS, Customer Effort Score (CES) and leads the development and implementation of measurement frameworks for CX… more
- L'Oreal USA (Bentonville, AR)
- …/ Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 192378 Assistant Manager - Digital CX Walmart (eCommerce) Bentonville, ... AR Sales Full - Time 20-Nov-2024 Job Title: Assistant Manager - Digital CX Walmart (eCommerce) Location: Bentonville,...its energy, innovation, and scientific excellence solely to one business : Beauty. Our goal is to offer each and… more
- Amazon (Dallas, TX)
- …experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- Oura (New York, NY)
- …best work - both in and out of the office. We are looking for an experienced Product Manager , CX to join our team in the US and help us build and optimize our ... the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and...to deliver a more efficient and optimized experience to CX agents, chatbot interactions, automations, and self-service support +… more
- NBC Universal (Orlando, FL)
- …learn more about this during the recruitment process. JOB SUMMARY: The Senior Manager , Digital Consumer Experience ( CX ) Strategy is responsible for developing ... exceed business goals. + Lead brainstorming + tactical plan development and Introspectives in the pursuit of identifying, documenting, prioritizing, and… more
- Qualtrics (Seattle, WA)
- …. Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal part ... customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the initial onboarding… more
- TE Connectivity (Middletown, PA)
- Sr Manager CX /CRM Delivery COE (Remote) **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, ... manage resources and risks, and deliver robust solutions aligned with business objectives. This role requires deep experience leading technology teams and… more
- SAP (Alpharetta, GA)
- …collaborative, caring team environment with a strong focus on learning and development , recognition for your individual contributions, and a variety of benefit ... like it is, and live the leadership credo. **Job Profile** The Digital Sales Development team guides and influences customers to take informed decisions in the early… more
- NBC Universal (Universal City, CA)
- …deliver content that reflects the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible for developing and delivering ... our passion and commitment to excellence that drives our business to succeed in everything we do across the...business requirements that drive customer improvements and the development of Web Strategy Briefs. + Enhance site and… more
- Vanguard (Malvern, PA)
- We are looking for a manager to in our CX Alpha analytics team to lead a team of analysts responsible for a portfolio of strategic data projects that involve ... for department to align with business strategies. Participates in business planning activities and development of budgets to determine feasability… more
- Amazon (Nashville, TN)
- …different cultures. Preferred Qualifications - Master's degree, or MBA in business , operations, human resources, adult education, organizational development , ... field - Proven experience in leading customer experience transformations or large-scale CX initiatives in complex organizations. - Strong business acumen and… more
- WSP USA (New York, NY)
- …to junior team members. + Collaboration: Collaborate closely with marketing, leadership, and business development to contribute to the firm's growth and success. ... WSP USA is initiating a search for a Full-time Cx Project Manager (Mechanical) for our New...commissioning and code requirements to ensure compliance. + Proposal Development : Develop proposals and formulate responses to RFPs for… more
- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... standards. + Examine field conditions as required to support development and completion of projects. + Assist in the...resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and… more
- WSP USA (Minneapolis, MN)
- …to junior team members. + Collaboration: Collaborate closely with marketing, leadership, and business development to contribute to the firm's growth and success. ... Opportunity WSP USA is initiating a search for a Full-time Senior Cx Engineer/Agent for our **Minneapolis, MN** office. Leverage your experience in commissioning… more
- Amazon (Sunnyvale, CA)
- …* Think through all aspects of your products' life cycles, incl. business , technical, legal, and marketing; * Help others grow professionally. Basic Qualifications ... with software engineering teams experience - 3+ years of software development experience - Experience managing programs across cross functional teams, building… more
- Amazon (Arlington, VA)
- …. User research or other experience from a technical field, such as software development , Systems Manager or similar. . Experience delivering human factors and ... to help reinvent the customer experience for AWS Systems Manager . This role will focus on exploring innovative ways...User Researcher will have a significant impact on our business and provide direction and vision for evolving the… more
- Amazon (Herndon, VA)
- …. User research or other experience from a technical field, such as software development , Systems Manager or similar. . Experience delivering human factors and ... User Researcher will have a significant impact on our business and provide direction and vision for evolving the...vision for evolving the role of research in product development , identify opportunities to increase efficiency, and drive impact… more
- Amazon (Seattle, WA)
- …user journey analysis. Research in this field will provide clarity and guide the development of AWS IIoT products and businesses. The user researcher will play a ... crucial role in our business , driving the evolution of human factors and human-centered/UX...evolution of human factors and human-centered/UX research in product development . They will identify opportunities to increase efficiency, and… more
- MetLife (New York, NY)
- …and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable ... and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person...future needs of the customers, aligned to customer journeys, business goals and larger CX strategy. *… more
- Skanska (Atlanta, GA)
- …work, which is why our values support and drive our D&I efforts. Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses ... or functional defects of equipment prior and during the CX process. The Commissioning Manager seviews thrid...in the making, we're one of the world's largest development and construction companies. We operate in select markets… more