- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager ! The Client Experience Senior Analyst/ Sr. Manager ... positive experience working with Mathematica. * Work with the CX lead and business unit leadership to...to client experience and incorporate relevant insights into strategy development . * Prepare and present regular reports and updates… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This role can be based out ... Overview We are seeking an exceptional Senior Manager to lead a team in building an...PRS, tNPS, Customer Effort Score (CES) and leads the development and implementation of measurement frameworks for CX… more
- JPMorgan Chase (Columbus, OH)
- …grounded in data-backed problems. As the **Measurement & Enablement Customer Success Manager ** on the **Customer Experience ( CX ) Success Office team** , ... & agile, and design. **Job Responsibilities:** + Immerse yourself in business strategy to deliver against CX measurement and enablement workstreams… more
- Amazon (Irvine, CA)
- …experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- TE Connectivity (Middletown, PA)
- Sr Manager CX /CRM Delivery COE (Remote) **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, ... manage resources and risks, and deliver robust solutions aligned with business objectives. This role requires deep experience leading technology teams and… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager . This role can be based out ... indicators (KPIs) like PRS, tNPS, Customer Effort Score (CES) and implements development of measurement frameworks for CX + Documents standards, governance,… more
- Qualtrics (Seattle, WA)
- …. Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal part ... to easily learn new technology! **How You'll Grow** + **Professional Development :** Opportunity to refine and expand leadership, consulting, and customer management… more
- SAP (Alpharetta, GA)
- …Type:** **Regular Full Time** **Career Level:** **T2** **Hiring Manager :** **Dan Greenberg** **Recruiter Name:** **Kelly Bearden** **Additional Locations:** ... like it is, and live the leadership credo. **Job Profile** The Digital Sales Development team guides and influences customers to take informed decisions in the early… more
- NBC Universal (Universal City, CA)
- …deliver content that reflects the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible for developing and delivering ... our passion and commitment to excellence that drives our business to succeed in everything we do across the...business requirements that drive customer improvements and the development of Web Strategy Briefs. + Enhance site and… more
- Wolters Kluwer (Coppell, TX)
- …office to experience the value of connecting with colleagues. You will report to the Manager , CX /UX Design and work under the leadership of the Director, CX ... with UX team members, Product Management and high performing agile teams, the CX /UX Designer translates complex customer and business requirements into simple,… more
- Vanguard (Malvern, PA)
- We are looking for a manager to in our CX Alpha analytics team to lead a team of analysts responsible for a portfolio of strategic data projects that involve ... for department to align with business strategies. Participates in business planning activities and development of budgets to determine feasability… more
- Novo Nordisk (Plainsboro, NJ)
- …design pull you in? Are you ready to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring the successful execution of ... across all touchpoints. Essential Functions + Omnichannel Tactical Plan: Support development of tactical plans to support the omnichannel Pharmacy/HCP branded and… more
- Amazon (Bellevue, WA)
- …different cultures. Preferred Qualifications - Master's degree, or MBA in business , operations, human resources, adult education, organizational development , ... field - Proven experience in leading customer experience transformations or large-scale CX initiatives in complex organizations. - Strong business acumen and… more
- WSP USA (New York, NY)
- …to junior team members. + Collaboration: Collaborate closely with marketing, leadership, and business development to contribute to the firm's growth and success. ... WSP USA is initiating a search for a Full-time Cx Project Manager (Mechanical) for our New...commissioning and code requirements to ensure compliance. + Proposal Development : Develop proposals and formulate responses to RFPs for… more
- Novo Nordisk (Plainsboro, NJ)
- …design pull you in? Are you ready to experiment with us? The Position The Consumer CX Manager will be a critical driver in ensuring the successful execution of ... Essential Functions + Consumer Support: Lead the strategy and development of consumer support offering in alignment with regulations....+ Requires a Bachelor's degree, Master's degree in Marketing, Business or related field preferred + 7+ years of… more
- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... standards. + Examine field conditions as required to support development and completion of projects. + Assist in the...resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and… more
- Wolters Kluwer (Princeton, NJ)
- …office to experience the value of connecting with colleagues. You will report to the Manager , CX /UX Design and work under the leadership of the Director, CX ... that our customers love, while also working for our business . **About the Role** The Lead CX /UX...working in distributed, collaborative teams and working directly with development groups for the implementation of designs + Have… more
- WSP USA (Minneapolis, MN)
- …to junior team members. + Collaboration: Collaborate closely with marketing, leadership, and business development to contribute to the firm's growth and success. ... Opportunity WSP USA is initiating a search for a Full-time Senior Cx Engineer/Agent for our **Minneapolis, MN** office. Leverage your experience in commissioning… more
- Wells Fargo (Columbus, OH)
- …and engagements across change management + Partner with CX Product Manager and Line of Business Stakeholders to tackle highly complex challenges ... the Enterprise CX Platform Product Team within Consumer and Small Business Banking Marketing. Our team supports various departments by overseeing survey and… more
- Amazon (San Francisco, CA)
- …* Think through all aspects of your products' life cycles, incl. business , technical, legal, and marketing; * Help others grow professionally. Basic Qualifications ... directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building… more