- American Honda Motor Co Inc (Torrance, CA)
- …Bring the Future!LocationTorrance, CA Job PurposeThe Loyalty Experience Leader, part of the CX Analytics & Strategy department, CX Division, directs strategy and ... workshops and other work sessions along with Head of Loyalty, and with CX strategy and design partners, internal partner teams and external partners and agenciesLead… more
- American Honda Motor Co Inc (Torrance, CA)
- …to support AHM's digital marketing strategy, including driving awareness, engagement and consideration of Honda vehicles, and converting upper-funnel shoppers ... Divisions and Departments (eg, Advertising, PR, Product Planning, Social Media, IT, CX , Sales, Service), and third-party agencies, to support key brand initiatives… more
- American Honda Motor Co Inc (Torrance, CA)
- …knowledge-sharing among Honda Motor and Honda subsidiaries and AHM divisions such as CX , ADR, SBD & HED and Auto Sales.Develop collaboration strategies. Partner with ... of business operations.7-10 years in supervision/leadership positions.7-10 years of program management experience. Ability to manage multiple strategic projects in… more
- NBC Universal (Universal City, CA)
- …reflects the current and ever-changing face of the world. The Manager, Digital CX & E-commerce is responsible for developing and delivering compelling and successful ... Parks & Resorts brand and products to the guest. Program Strategy & Integrated Development + Support the development...and ability to turn data into insights to drive engagement , conversion and loyalty. + A passion for and… more
- Amazon (Austin, TX)
- …needs of our strategic accounts and develop scalable strategies to deepen customer engagement with Amazon Business by expanding their spend into new categories and ... with a degree of ownership, strong customer focus, analytical abilities and excellent communication skills. They are able to extract insights from customer data and… more
- GEHA (Lee's Summit, MO)
- …leading programs and people management experience. + Ability to lead an integrated CX program , working with both internal and external stakeholders. + Experience ... Experience & Retention will report to the Vice-President of CX , Retention and Corporate Communications . The Director... CX efforts, to develop and deploy GEHA's CX initiatives that drive member satisfaction, engagement ,… more
- The MITRE Corporation (Mclean, VA)
- …toward applying CX and HCD concepts into the sponsor work program . Technical Quality and Delivery Excellence + Support division leadership, project leads, and ... of innovative, mission-focused approaches and solutions for applying HCD, CX , and HFE to the sponsor work program...CX , and HFE to sponsor work programs Cross-MITRE Engagement and Thought Leadership: + Develop, maintain, and strengthen… more
- Liberty Latin America (PR)
- …customer behaviors to inform leadership of touch points and drive customer engagement through relevant communications . + Analyze performance data, measure impact ... customer behaviors to inform leadership of touch points and drive customer engagement through relevant communications . + Analyze performance data, measure impact… more
- MetLife (New York, NY)
- …that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person responsible for ensuring that a ... and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable key… more
- Skanska (Atlanta, GA)
- …our values support and drive our D&I efforts. Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background ... standards, Test and Balance of an HVAC system. Knowledge and management of the CX effort is required in the construction process of a Mission Critical facilitity,… more
- University of Oregon (Eugene, OR)
- …responsible for User Support Services, IT Service Management, the IT Project and Program Management Office, and IT Communications and Marketing, and serves as ... initiatives to enhance operational effectiveness, service delivery excellence, strategic communications efforts, and cultivate customer relationships and engagement… more
- Amazon (Bellevue, WA)
- …introduces tension between speed/delivery and quality/standards which: 1) negatively impacts the CX for our program customers; 2) prevents prioritization of ... Sr. PM to focus on new or incremental processes, drive customer engagement strategy, and standardize communications . This self-driven individual will need… more
- Bristol Myers Squibb (Los Angeles, CA)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (Binghamton, NY)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (White Plains, NY)
- …patient care journey. + Understands the patient journey and can customize engagement and deliver tailored messages. + Excellent communication and presentation ... to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of...the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Bristol Myers Squibb (Flushing, NY)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Bristol Myers Squibb (Seattle, WA)
- …the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Actalent (Seattle, WA)
- Job Title: Program Manager Job Description We are looking for a customer-facing Program Manager to join our core development team. This role involves testing, ... a world-class shopping experience. Key Qualifications: - Experience in customer-facing program management and process development. - Proven track record of… more
- Amazon (Tempe, AZ)
- …Amazon Customer Excellence System (ACES) is seeking a highly skilled and motivated Program Administrator to assist in supporting NAST Cx teams with project ... environment that are passionate about data and writing. The NAST Program Administrator will drive alignment across all transportation stakeholder groups connecting… more
- Pfizer (Lake Forest, IL)
- …In close collaboration with the Director of Enterprise Customer Experience Management (CXM), CX & Capability Leads, Digital Client Partners, C4, CMAO, CMO, R&D, Px, ... strategies can spur business growth, enhance patient outcomes, and bolster stakeholder engagement in Primary and Specialty Care. + XF Development: Guide the… more