- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst / Sr . Manager! The Client Experience Senior Analyst / ... Sr . Manager works with the Client Experience ( CX ) team to implement the CX team's...updates on client experience metrics, initiatives, and progress to senior management and staff at all levels. * Actively… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and ... + Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork across… more
- DISH Network (Englewood, CO)
- …to our field agents. **Job Duties and Responsibilities** As the Wireless CX Data Analyst , you'll join DISH's award-winning Customer Experience Transformation ... the latest data analytics modeling techniques to derive insights from numerous CX data sources. You'll have full support to leverage cutting-edge machine learning… more
- American Heart Association (Dallas, TX)
- …manipulate and present the data and recommended growth marketing strategies. The senior analyst should be analytical, deliberate, strategic, collaborative and ... so does your career. We are looking for a ** Senior Marketing Analyst ** to work in a...by formulating recommendations that are grounded in Customer Experience ( CX ) with respect to the association's brands and programs.… more
- Vanguard (Malvern, PA)
- …Investor Group (IIG) Client Experience Analytics team is hiring a Lead Data Analyst . The team works with cross discipline teams to evaluate, monitor, and improve ... lifts our entire organization, and everyone shares accountability for our progress-from our senior leaders who lay the foundation and set the example for inclusive… more
- ICF (Reston, VA)
- Description ** Senior Reporting Analyst (Remote)** **Join the Enterprise Growth Enablement & Proposals Team at ICF** We are one team united around one mission: ... central time hours._ **What You Will Do** As a ** Senior Reporting Analyst ** , you will be...on ICF's Business Development efforts, sales forecasting, Customer Experience ( CX ), and sales enablement. You will create high-quality reports… more
- Concentrix (IA)
- Senior Analyst , Strategy Other (https://jobs.concentrix.com/job-search/?category=Other) Location United States of America Apply Now ... (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1547687EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Senior Analyst , Strategy Job Description We're Concentrix.… more
- Global Data Systems (Lafayette, LA)
- …the Customer Experience Program and develop robust, stylized reports for GDS's senior leadership. * Mentor Customer Experience interns and create opportunities that ... related field preferred * At least 2 years' experience as a customer experience analyst or similar customer support role. * Preferred 1-2 years Telecom or IT related… more
- AutoZone, Inc. (Memphis, TN)
- Position Summary: The Digital Experience group at AutoZone is looking for a Senior Web Analyst Manger to join our team. This highly collaborative role will help ... business acumen to connect the necessary datapoints and transform into actionable insights. The Senior Web Analyst Manager will also be responsible for B2B and… more
- SAP (San Francisco, CA)
- …caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for ... also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full customer journey, positioning additional… more
- CIBC (New York, NY)
- …partners. US Consumer, Industrial and Technology, Media & Telecom ("CIT") is seeking an Analyst to join its growing team in New York to support the Bank's continued ... a core growth avenue for CIBC, having added multiple senior hires over the past two years as the...and prospective clients across the various verticals. The CIT Analyst is expected to work very closely with other… more
- Citigroup (New York, NY)
- …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... center of all we do. As part of the CX organization, this person will also connect the dots...written and oral form to partners, including peers and senior leaders. + Work closely with vendors, internal partners,… more
- CIBC (Chicago, IL)
- …support the continued growth of CIBC's US Investment Banking platform. As an Analyst , you will support senior bankers with the industry coverage, strategic ... succeed. In addition to working with the Global Diversified Group the Analyst will always gain experience collaborating with other teams across CIBC including… more
- Citigroup (Irving, TX)
- …join us. We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN ... of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately...years of experience in NICE CXone and or Genesys CX environments. + 3 or more years hands-on experience… more
- Capgemini (San Francisco, CA)
- …of technical issues. * Good knowledge of GCP CCAI service, Dialog flow CX , Agent Assist. * Experience in driving conversational bots for various channels (web, ... of the organization. You will also work closely with senior leaders to ensure technical objectives are aligned with...* Good knowledge of GCP CCAI service, Dialog flow CX , Agent Assist & some experience in telecom domain… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting ... Developer as determined by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires a higher level of… more
- Computronix (Denver, CO)
- …to you. Some of the roles we will need in the future are Senior Project Manager, Technical Lead, Business Analyst , Software Developer, System Engineer, and ... we will send you an email with information about current openings, news about CX , employee spotlights, helpful tips and information, and many other topics. Our hope… more
- Qualtrics (Reston, VA)
- …our clients in the moments that matter + Expand your product knowledge across both CX and EX products + Share your expertise with your team to drive fast resolution ... excluded to Technical Account Manager, Solution Engineer, Product Expert, Resolution Analyst , XM Success Manager or Solution Specialist. Things You'll Do Enterprise… more
- Amazon (Seattle, WA)
- …a blended balance of strategist, brand builder, market researcher, program manager and analyst . You will be comfortable thinking big and diving deep. Key job ... creators, etc.) - Experience presenting metrics and progress to goal to senior leadership - Experience working with Product Management, Engineering and Analytics… more