- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and ... + Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork across… more
- Oura (New York, NY)
- …gather informally at local co-working locations. We're seeking an experienced Staff Business Systems Analyst , CX to join our IT team. This role is part of ... and effective integration of systems and processes. As a Staff Business Systems Analyst , you will set priorities for leveraging business systems and data analysis… more
- Rush University Medical Center (Chicago, IL)
- …disability, veteran status, and other legally protected characteristics.** **Position** Sr Genesys Application Analyst **Location** US:IL:Chicago **Req ID** ... to organize relevant data to create information enabling decision-making by senior executives. + Technical expertise with reporting tools including expert knowledge… more
- American Heart Association (Dallas, TX)
- …manipulate and present the data and recommended growth marketing strategies. The senior analyst should be analytical, deliberate, strategic, collaborative and ... so does your career. We are looking for a ** Senior Marketing Analyst ** to work in a...by formulating recommendations that are grounded in Customer Experience ( CX ) with respect to the association's brands and programs.… more
- Concentrix (TX)
- Senior Business Analyst with Salesforce Experience Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location ... United States of America Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1553618EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Senior Business Analyst with Salesforce Experience Job… more
- Concentrix (KS)
- Automation Engineer Senior Analyst Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location United States of ... America Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1553641EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Automation Engineer Senior Analyst Job Description We create game-changing… more
- Global Data Systems (Lafayette, LA)
- …the Customer Experience Program and develop robust, stylized reports for GDS's senior leadership. * Mentor Customer Experience interns and create opportunities that ... related field preferred * At least 2 years' experience as a customer experience analyst or similar customer support role. * Preferred 1-2 years Telecom or IT related… more
- AutoZone, Inc. (Memphis, TN)
- Position Summary: The Digital Experience group at AutoZone is looking for a Senior Web Analyst Manger to join our team. This highly collaborative role will help ... business acumen to connect the necessary datapoints and transform into actionable insights. The Senior Web Analyst Manager will also be responsible for B2B and… more
- SAP (San Francisco, CA)
- …caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for ... also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full customer journey, positioning additional… more
- CIBC (New York, NY)
- …partners. US Consumer, Industrial and Technology, Media & Telecom ("CIT") is seeking an Analyst to join its growing team in New York to support the Bank's continued ... a core growth avenue for CIBC, having added multiple senior hires over the past two years as the...and prospective clients across the various verticals. The CIT Analyst is expected to work very closely with other… more
- Citigroup (New York, NY)
- …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... center of all we do. As part of the CX organization, this person will also connect the dots...written and oral form to partners, including peers and senior leaders. + Work closely with vendors, internal partners,… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting ... Developer as determined by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires a higher level of… more
- Capgemini (Nashville, TN)
- …of technical issues. * Good knowledge of GCP CCAI service, Dialog flow CX , Agent Assist. * Experience in driving conversational bots for various channels (web, ... of the organization. You will also work closely with senior leaders to ensure technical objectives are aligned with...* Good knowledge of GCP CCAI service, Dialog flow CX , Agent Assist & some experience in telecom domain… more
- CIBC (New York, NY)
- …+ Support senior investment banking colleagues and directing and training analyst teammates + Take advantage of in depth technical and industry knowledge, as ... and the execution of new and existing client mandates, including overseeing Analyst work: + Develop and audit sophisticated financial models + Participate in… more
- Computronix (Denver, CO)
- …to you. Some of the roles we will need in the future are Senior Project Manager, Technical Lead, Business Analyst , Software Developer, System Engineer, and ... we will send you an email with information about current openings, news about CX , employee spotlights, helpful tips and information, and many other topics. Our hope… more
- Qualtrics (Reston, VA)
- …our clients in the moments that matter + Expand your product knowledge across both CX and EX products + Share your expertise with your team to drive fast resolution ... excluded to Technical Account Manager, Solution Engineer, Product Expert, Resolution Analyst , XM Success Manager or Solution Specialist. Things You'll Do Enterprise… more