• CX Senior Analyst / Sr

    Mathematica (Columbus, OH)
    Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst / Sr . Manager! The Client Experience Senior Analyst / ... Sr . Manager works with the Client Experience ( CX ) team to implement the CX team's...updates on client experience metrics, initiatives, and progress to senior management and staff at all levels. * Actively… more
    Mathematica (08/22/24)
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  • CX Analytics Sr Analyst

    Citigroup (New York, NY)
    The CX Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and ... + Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork across… more
    Citigroup (08/16/24)
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  • Wireless CX Data Analyst

    DISH Network (Englewood, CO)
    …to our field agents. **Job Duties and Responsibilities** As the Wireless CX Data Analyst , you'll join DISH's award-winning Customer Experience Transformation ... the latest data analytics modeling techniques to derive insights from numerous CX data sources. You'll have full support to leverage cutting-edge machine learning… more
    DISH Network (11/03/24)
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  • Sr . Marketing Analyst

    American Heart Association (Dallas, TX)
    …manipulate and present the data and recommended growth marketing strategies. The senior analyst should be analytical, deliberate, strategic, collaborative and ... so does your career. We are looking for a ** Senior Marketing Analyst ** to work in a...by formulating recommendations that are grounded in Customer Experience ( CX ) with respect to the association's brands and programs.… more
    American Heart Association (09/27/24)
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  • Lead CX Data Analyst

    Vanguard (Malvern, PA)
    …Investor Group (IIG) Client Experience Analytics team is hiring a Lead Data Analyst . The team works with cross discipline teams to evaluate, monitor, and improve ... lifts our entire organization, and everyone shares accountability for our progress-from our senior leaders who lay the foundation and set the example for inclusive… more
    Vanguard (10/29/24)
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  • Senior Reporting Analyst (Remote)

    ICF (Reston, VA)
    Description ** Senior Reporting Analyst (Remote)** **Join the Enterprise Growth Enablement & Proposals Team at ICF** We are one team united around one mission: ... central time hours._ **What You Will Do** As a ** Senior Reporting Analyst ** , you will be...on ICF's Business Development efforts, sales forecasting, Customer Experience ( CX ), and sales enablement. You will create high-quality reports… more
    ICF (09/26/24)
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  • Senior Analyst , Strategy

    Concentrix (IA)
    Senior Analyst , Strategy Other (https://jobs.concentrix.com/job-search/?category=Other) Location United States of America Apply Now ... (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1547687EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Senior Analyst , Strategy Job Description We're Concentrix.… more
    Concentrix (11/06/24)
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  • CX Lead

    Global Data Systems (Lafayette, LA)
    …the Customer Experience Program and develop robust, stylized reports for GDS's senior leadership. * Mentor Customer Experience interns and create opportunities that ... related field preferred * At least 2 years' experience as a customer experience analyst or similar customer support role. * Preferred 1-2 years Telecom or IT related… more
    Global Data Systems (10/05/24)
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  • Manager, Sr Web Analytics

    AutoZone, Inc. (Memphis, TN)
    Position Summary: The Digital Experience group at AutoZone is looking for a Senior Web Analyst Manger to join our team. This highly collaborative role will help ... business acumen to connect the necessary datapoints and transform into actionable insights. The Senior Web Analyst Manager will also be responsible for B2B and… more
    AutoZone, Inc. (10/09/24)
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  • Senior Solution Advisor - Sales and Service…

    SAP (San Francisco, CA)
    …caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for ... also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full customer journey, positioning additional… more
    SAP (11/05/24)
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  • Analyst , CIT, Corporate Banking

    CIBC (New York, NY)
    …partners. US Consumer, Industrial and Technology, Media & Telecom ("CIT") is seeking an Analyst to join its growing team in New York to support the Bank's continued ... a core growth avenue for CIBC, having added multiple senior hires over the past two years as the...and prospective clients across the various verticals. The CIT Analyst is expected to work very closely with other… more
    CIBC (11/07/24)
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  • Market Research Lead Analyst - C13 - New…

    Citigroup (New York, NY)
    …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... center of all we do. As part of the CX organization, this person will also connect the dots...written and oral form to partners, including peers and senior leaders. + Work closely with vendors, internal partners,… more
    Citigroup (10/22/24)
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  • Analyst II, Global Investment Banking

    CIBC (Chicago, IL)
    …support the continued growth of CIBC's US Investment Banking platform. As an Analyst , you will support senior bankers with the industry coverage, strategic ... succeed. In addition to working with the Global Diversified Group the Analyst will always gain experience collaborating with other teams across CIBC including… more
    CIBC (10/12/24)
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  • Contact Center Solutions Architect - VP

    Citigroup (Irving, TX)
    …join us. We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN ... of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately...years of experience in NICE CXone and or Genesys CX environments. + 3 or more years hands-on experience… more
    Citigroup (09/28/24)
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  • Software Engineer Lead - C&CA Conversational…

    Capgemini (San Francisco, CA)
    …of technical issues. * Good knowledge of GCP CCAI service, Dialog flow CX , Agent Assist. * Experience in driving conversational bots for various channels (web, ... of the organization. You will also work closely with senior leaders to ensure technical objectives are aligned with...* Good knowledge of GCP CCAI service, Dialog flow CX , Agent Assist & some experience in telecom domain… more
    Capgemini (11/07/24)
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  • Enterprise Communications/Telecom Developer (Open…

    Sacramento Municipal Utility District (Sacramento, CA)
    …team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting ... Developer as determined by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires a higher level of… more
    Sacramento Municipal Utility District (10/02/24)
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  • Future Opportunities at Computronix

    Computronix (Denver, CO)
    …to you. Some of the roles we will need in the future are Senior Project Manager, Technical Lead, Business Analyst , Software Developer, System Engineer, and ... we will send you an email with information about current openings, news about CX , employee spotlights, helpful tips and information, and many other topics. Our hope… more
    Computronix (11/05/24)
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  • Enterprise Support Specialist

    Qualtrics (Reston, VA)
    …our clients in the moments that matter + Expand your product knowledge across both CX and EX products + Share your expertise with your team to drive fast resolution ... excluded to Technical Account Manager, Solution Engineer, Product Expert, Resolution Analyst , XM Success Manager or Solution Specialist. Things You'll Do Enterprise… more
    Qualtrics (10/31/24)
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  • Marketing Manager, Amazon Core Exports

    Amazon (Seattle, WA)
    …a blended balance of strategist, brand builder, market researcher, program manager and analyst . You will be comfortable thinking big and diving deep. Key job ... creators, etc.) - Experience presenting metrics and progress to goal to senior leadership - Experience working with Product Management, Engineering and Analytics… more
    Amazon (10/03/24)
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