- Intuit (Tucson, AZ)
- …QuickBooks offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This role can be ... Overview We are seeking an exceptional Senior Manager to lead a team in building an...dashboards and platform-wide reporting that weave into the global CX planning process to ensure data -backed decisions… more
- Amazon (Seattle, WA)
- …experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- EDB (Columbus, OH)
- **A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI ... control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500...We are seeking a highly organized and detail-oriented **Program Manager ** to join the Chief Customer Officer (CCO) organization… more
- Meta (Montgomery, AL)
- **Summary:** Meta is seeking a Regional Quality Manager to join our Data Center Engineering & Construction team. Our data centers are the foundation upon ... delivery of our global campuses. **Required Skills:** Regional Quality Manager - Data Center Design,...in quality control & quality assurance (QA/QC) and/or Commissioning ( Cx ) programs for data centers or mission… more
- Microsoft Corporation (Atlanta, GA)
- …the world's largest online services. We are seeking a ** Data Center Integration and Technical Infrastructure Manager (DCITIM)** with strong interpersonal, ... candidate is self-directed and has a solid background in data center construction and fit-out projects, with...as Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, and Colo Ready.… more
- Hensel Phelps (Kuna, ID)
- …insight into equipment inspections, start-up, and Commissioning processes. Reporting directly to the Cx Manager , the Cx Associate will engage in multiple ... **We are seeking a dynamic individual to join our team as a Cx Associate.** The ideal candidate will possess technical expertise in MEPF and/or building… more
- Mass Markets (Las Cruces, NM)
- …innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is...+ High school diploma or equivalent + Experience with data -entry utilizing a computer + The ability to read… more
- Mass Markets (Dallas, TX)
- …as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing ... This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client… more
- Mass Markets (Tampa, FL)
- …as a trusted partner in the industry. We are seeking a Collections Manager who will be responsible for overseeing and managing the collections operations within ... the call center environment. Your role involves leading a team of...analytical and problem-solving skills, with the ability to analyze data , identify trends, and make data -driven decisions… more
- Deloitte (Jersey City, NJ)
- …the federal and state government agencies helping them to develop contact center strategy, planning and service delivery models and then implementing them, ... best practices. Provide Client Management and Consulting support of Contact Center operations and technology. + Participate and review project plans, solution… more
- PNC (Washington, DC)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail organization, you will be based in ... $97,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This...service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the… more
- Extra Space Storage (Midvale, UT)
- Job Summary In partnership with the Call Center Director, the Sales Manager will help lead the sales department, oversee daily operations, and ensure department ... with the company goals and values. Measures and monitors performance through data and observation. Drives sales conversion by focusing on productivity, quality, and… more
- PNC (Fresno, CA)
- …and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail Branch organization, you will be based ... Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: + **Include Intentionally**… more
- Novo Nordisk (Plainsboro, NJ)
- …Are you ready to experiment with us? The Position The purpose of the CX Specification Manager role is to deliver exceptional customer experiences by developing ... enhancing satisfaction and loyalty. By maintaining clear metadata standards, the CX Specification Manager facilitates accurate campaign tracking, performance… more
- Kenect (Pleasant Grove, UT)
- …and helps businesses thrive in a digital-first world. About the role As the Enablement Manager for the Customer Experience ( CX ) team, you will play a pivotal ... Create and document best practices for the Kenect Resource Center (KRC) and customer interactions + Support the implementation...and processes, including scorecards and monthly reporting to the CX leadership team (CXLT) + Manage manager … more
- Capgemini (Atlanta, GA)
- **Job Title: Google Cloud & Contact Center Solutions Director** **Job description:** Capgemini is looking for Google Cloud & Contact Center Solutions Director, ... who is experienced in Google Cloud Platform CCAI service, Dialog flow CX , and Agent Assist . **Key Responsibilities:** * Ensure seamless integration of Google CES… more
- Comerica (Auburn Hills, MI)
- …Experience ( CX ) Consultant As a key member of the Customer Experience ( CX ) Consultant center -of-excellence team, the Customer Experience ( CX ) Consultant ... and recommending opportunities for increasing customer satisfaction. * Leverage CX insights research and data to inform...initiatives, agency partners and team members as required, including CX insights research manager and Voice of… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …What We Need: Reporting to the Director Customer Experience, the Senior Experience Manager 's primary goal will be to support business goals and objectives by ... what needs to transform across experiences in the customer lifecycle informed through data , research and business goals/objectives. They will also need to work with… more
- AECOM (Arlington, VA)
- …AECOM is seeking to hire a highly skilled **Mechanical Electrical** engineer for the Data Center and Mission Critical team for our east region. The ideal ... be familiar with the tech sector, mission critical and data center industry, understanding the requirements of...submitted and creating Method of Procedures (MOP) and Commissioning ( Cx ) procedures and documents. + Experience in developing air… more
- Patten CAT (Addison, IL)
- …tasks, and materials to ensure the successful delivery, commissioning, and turnover of data center generator sets. This position will require significant travel ... technical aptitude are essential for success. Close interaction with Altorfer's data center customers, project contractors, commissioning authorities, various… more