- NBC Universal (Orlando, FL)
- …learn more about this during the recruitment process. JOB SUMMARY: The Senior Manager, Digital Consumer Experience ( CX ) Strategy is responsible for ... this role is to apply a deep understanding of consumer experience trends and digital ...the user experience . Leadership + Oversee a Digital CX specialist to drive optimizations and… more
- NBC Universal (Universal City, CA)
- …teams to meet deadlines, while elevating output and applying a deep understanding of consumer experience trends and digital channel capabilities to integrate ... current and ever-changing face of the world. The Manager, Digital CX & E-commerce is responsible for... Champion + Serve as a champion for the consumer experience across all Universal Parks touch-points,… more
- Walmart (San Bruno, CA)
- Position Summary What you'll do **Walmart CX Design - Senior UX Designer** **About the Team** The **Walmart D esign** team creates experiences and designs web ... and want to build the future of commerce and consumer services, a Design role at Walmart could be...will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the… more
- Citigroup (Irving, TX)
- …platforms and frameworks, champion engineering excellence and enhance the customer digital experience around partnerships, servicing, lending, marketing rewards, ... on** ** digital payment solutions** . + **5+ years** of experience collaborating with **technology teams** , including roles that required **direct interaction… more
- Merck (North Wales, PA)
- …IMRT) **Qualifications:** **Minimum Requirements:** + Minimum of 5 years of experience in sales operations, marketing operations, digital channel innovation ... **Job Description** Our Field Engagement Digital Innovation team is dedicated to delivering innovative...translate strategies into workable solutions that provide optimal customer experience , while working to define the appropriate guidance and… more
- Sodexo (Los Angeles, CA)
- …regarding effectiveness and competitive activity in market, usability, etc. Leads digital innovation deployment, training, troubleshooting and UX/ CX of the ... departments on cross-functional initiatives. + Enable on-site teams to operationalize deployed digital solution(s) and optimize the consumer journey on-site. +… more
- Abbott (Alameda, CA)
- …successful in this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem that is personalized and builds ... attitudes during customer interactions, aligning brand with the overall CX strategy). + Continuously improving enterprise-wide customer experience … more
- Intuit (San Diego, CA)
- …or accounting domains How you will lead + Lead the teams that manage: Customer Experience ( CX ) and Voice Of Customer (VOC) Insights and survey and data ... Success KPIs, leveraging voice-of-customer listening posts and deep analysis of our digital and assisted interactions. We are looking for an intellectually curious… more
- Volvo Group (Greensboro, NC)
- … management, including voice of customer (VOC), customer experience , employee experience and digital experience to build customer loyalty, satisfaction ... loops between customers' needs and markets to continuously refine CX strategies, ensuring the customers' voice is heard and...a related field preferred. * 8+ years of relevant experience in either strategy, marketing or digital .… more
- AdventHealth (Altamonte Springs, FL)
- …facilitation/presentation, stakeholder engagement, and cross-functional collaboration. Working with the Consumer Experience Delivery, this role will develop, ... Leadership. Council and change management efforts with our Consumer Experience leadership and integrated experience...and projects can move forward . Familiarity with patient experience tools and technologies, such as CX … more
- Wolters Kluwer (Houston, TX)
- …regulatory systems. We help our clients get it right. **The Business Unit** The Digital eXperience Group (DXG) co-creates products and solutions and consults to ... financial software platforms or tools that automate lending processes. + Some experience is financial services industry especially with digital transformation… more
- Citigroup (Irving, TX)
- …managing and reporting control issues with transparency. **Qualifications:** + 3 or more years of experience in NICE CXone and or Genesys CX environments. + 3 or ... a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities... experience . + NICE CXone and CXone Studio Experience + Genesys CX Architect Experience… more
- Amazon (Miami, FL)
- …this person must have a passion for understanding what drives a great consumer experience ( CX ) across both the digital and physical space. The candidate ... - Ability to analyze and dive deep on end-to-end CX flows to improve customer experience . - Proven ability to communicate effectively with senior management… more
- Santander US (Boston, MA)
- …and playbooks for effectively selling in our consumer products. Partner with the Digital CX team to optimize the online consumer journey. What you'll ... It all starts with the launch of our national digital bank in 2024. And as we go, we're...the narrative to life. + Enable a fantastic customer experience in any channel our consumer chooses… more
- SMBC (Phoenix, AZ)
- …members to connect martech capabilities to marketing possibilities across targeting, creative, and experience journeys that leverage high CX moments. + Lead and ... has a proven track record of launching and scaling consumer products. + You will be responsible for driving...and accurate work + Multi-Channel marketing and direct response experience , including direct mail and digital +… more
- Concentrix (Lenexa, KS)
- …platform & systems engineering, hardware engineering, or technical product/program management experience . Web, digital , large scale applications and/or APIs ... at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered...points to identify areas of opportunity for enhancing a consumer eCommerce experience + Should have … more
- Centene Corporation (Tallahassee, FL)
- …to influence and bring prioritization to member engagement capabilities and features across digital , CRM, CX , service and clinical platforms needed to deliver on ... Healthcare Administration or related field. Master's degree preferred. 8+ years of experience in healthcare, managed care, quality or consumer outreach required.… more
- Citigroup (Wilmington, DE)
- …supplement the core value prop benefits of the Rewards Fee Products. + Customer Experience : Partner closely with CX and Customer Service teams through product ... & Marketing: Partner with the marketing team on day-to-day activities ( digital content, newsletters, etc.) to deliver on the product-specific communication strategy… more
- JPMorgan Chase (New York, NY)
- …with the product teams to procure ground-breaking partnerships that will boost consumer engagement and an established group of executive leaders to grow the ... partnerships, investments and acquisitions at Chase across our major consumer businesses, including the Connected Commerce, Consumer ... Bank, Business Bank, Card Services, Home Lending, Travel, Digital and Auto. The team specific focus is on… more
- Baylor Scott & White Health (Dallas, TX)
- …with research, service design, content design, engineering, analytics, product managers, and CX leadership, helping to solve digital pain points, empower our ... feedback, critique, and strategically directing work to push the experience to the next level. Serve as a key...new product and/or service concepts. Assist the Customer Journey, Consumer Solutions, and Digital teams to organize… more