- Penske Truck Leasing (Greenfield Manor, PA)
- …and ROI. * Candidate Experience : Monitor and manage the candidate experience and the company's digital reputation including employer review platforms. Ensure ... record in campaign design, and a knack for cross-channel digital strategy, this is the perfect opportunity for you....Qualified candidates will have at least 5 years of experience leading employer brand initiatives preferably within a large,… more
- Danaher Corporation (Brea, CA)
- …to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Digital Customer Experience team and report to the Digital ... reports and recommendations based on their data analysis to support the Digital Customer Experience Team. The essential requirements of the job include:… more
- Cintas (Schaumburg, IL)
- **Requisition Number:** 186167 **Job Description** Cintas is seeking a Digital Customer Experience Representative to provide world class customer service ... to each Cintas customer , internal and external. The Digital Customer Experience Representative will deliver this service through various channels -… more
- DISH Network (Littleton, CO)
- …Manager to ensure the seamless end-to-end customer experience . As the Digital Customer Experience Product Manager, you will play a critical role ... + 3+ years of experience in improving customer experiences for digital businesses **Skills and Qualifications:** + Strong understanding of enterprise… more
- Discover (Riverwoods, IL)
- …actionable insights that contribute to optimizing digital strategies and enhancing overall digital customer experience . **How You'll Do It** + Leads the ... while also maintaining focus on continuous improvement and process automation. Lead Customer Experience Specialist Actively manages and escalates risk and … more
- Patent and Trademark Office (Alexandria, VA)
- …the job announcement. OPM Qualifications Standards are available at OPM Website. Digital Communications Strategist ( Customer Experience ), Series 0301 ... and special initiatives, photography and video, writing and editing, digital strategy and governance, and oversite of web content...how to ensure content is crafted in line with customer experience goals and best practices. You… more
- Republic Services (Phoenix, AZ)
- …a key role in supporting the strategy and execution of an omni-channel world-class customer experience . This role will work directly with Sales, Marketing, ... + Shapes product roadmap that will optimize the user experience and the customer lifecycle + Leverages...other job-related duties as assigned or apparent. **QUALIFICATIONS:** + Experience with Salesforce, ERP, and digital and… more
- PPL Corporation (Louisville, KY)
- …today. Overview PPL's Customer & Data Analytics Office is seeking a Director of Digital Customer Experience - Product to be an integral part of the ... digital adoption metrics and KPIs to evaluate the effectiveness of digital customer experience initiatives, providing regular reports and insights to… more
- Staples (Framingham, MA)
- …Management, and Staples Digital Solutions teams to ensure a seamless and integrated digital customer experience . - Work closely with the sales leadership ... Required** - Lead transformative projects to integrate the latest digital technologies into customer experience . - Encourage a culture of experimentation… more
- Carrier (Palm Beach Gardens, FL)
- …our marketing technology stack, you will lead cross-functional initiatives to enhance our digital customer experience , aligning with business objectives and ... we have a world-class, diverse workforce that puts the customer at the center of everything we do. We...medium to large-scale initiatives simultaneously. + Strong understanding of digital experience and search optimization platforms. +… more
- OneMain Financial (Irving, TX)
- …UAT: Oversee the implementation of A/B testing and UAT processes to optimize the digital customer experience . + Customer Satisfaction/Rating (NPS): ... marketing, and compliance, to drive enhancements and innovations in digital customer touchpoints. This role is **Hybrid.**...and Compliance: Ensure regulatory disclosures are integrated into the digital user experience . + Digital … more
- Citigroup (Irving, TX)
- …credit card acquisitions and servicing strategy. Is highly competent in the areas of digital customer experience definition, development and delivery, and is ... customers and service providers. Responsible for development of complex digital feature and customer experience ...for development of complex digital feature and customer experience deliverables. Work impacts an entire… more
- DuPont (Richmond, VA)
- …with agencies to execute/track KPIs. + Represent North America as part of the Global Digital Customer Experience (DCX) team. + Collaborate with members of ... rate analyses + Understanding of customer buying journey steps and digital customer experience mapping & improvement + Hands-on experience with… more
- Citigroup (Wilmington, DE)
- …Usage, Digital Usage and Digital Enrollment + Monitor and report on digital customer experience issues that impact marketing and create action plan ... in partnership with Journey Owners to resolve. Proactive in identifying customer experience pain points and opportunities. + Recommend innovative and creative… more
- Capgemini (Atlanta, GA)
- …in North America (US and Canada) region. This role will report to the head of Digital Customer Experience practice in North America and part of the CX ... Architect, you will support progressing Capgemini's growth plans in the digital transformation and Customer Experience space by bringing to the table your… more
- Carrier (Palm Beach Gardens, FL)
- …with the Digital Center of Excellence to create a foundation for world class digital customer experience end to end with primary focus on delivery ... support. **Basic Qualifications** + Bachelors' Degree + 12+ years of experience in Digital /Information Technology field + 5+ years in a leadership role… more
- Qualtrics (Provo, UT)
- …operations, product management, and/or an equivalent field + Experience with Digital /Adoption Marketing and/or Digital Customer Success + Prior ... intelligent and scalable way + Create strong handoffs between digital engagements and frontline Customer Success personnel...team to scale value delivery to customers + Enhance customer experience by streamlining customer … more
- Insight Global (Reading, PA)
- …Client in Reading, PA is seeking a mid-level Product Manager to lead their Customer Experience initiatives. This role will involve working closely with other ... is onsite 2x a week in Reading, PA. Key Responsibilities: Lead the Customer Experience body of work, driving initiatives to improve customer satisfaction and… more
- OneMain Financial (Baltimore, MD)
- …+ Develop and manage dashboards and reports that provide real-time insights into customer engagement and digital experience metrics + Continuously monitor ... 8+ years of data analytics experience in the financial services industry; experience analyzing and measuring digital customer engagement across channels… more
- Marriott (Bethesda, MD)
- …marketing technology capabilities with customer data and creativity to enhance the customer 's digital experience . This will be achieved through working ... digital merchandising tactic workflows and campaign execution throughout the digital customer journey (desktop, mobile, mobile app & on-property). This… more
