- Penske Truck Leasing (Greenfield Manor, PA)
- …and ROI. * Candidate Experience : Monitor and manage the candidate experience and the company's digital reputation including employer review platforms. Ensure ... record in campaign design, and a knack for cross-channel digital strategy, this is the perfect opportunity for you....Qualified candidates will have at least 5 years of experience leading employer brand initiatives preferably within a large,… more
- Taco Bell (Irvine, CA)
- …+ Lead and participate in cross-functional teams to represent the voice of the customer , digital customer experience , etc. + Identify pain points in ... become a digital -first brand through the entire Customer Experience . In the next 5 years,...and drive business goals. Define test objectives and then lead a team to execute and analyze results to… more
- DISH Network (Littleton, CO)
- …ensure the seamless end-to-end customer experience . As the Senior Manager of Digital Customer Experience , you will play a critical role in overseeing ... Own and drive the roadmap for the Boost Mobile customer app, enhancing its capabilities. + Lead ... experience in managing a team and improving customer experiences for digital businesses **Skills and… more
- Discover (Riverwoods, IL)
- …metrics while also maintaining focus on continuous improvement and process automation. Lead Customer Experience Specialist Actively manages and escalates ... to optimizing digital strategies and enhancing overall digital customer experience . **How You'll...( customer feedback, survey results, AppStore reviews, complaints, customer behaviors, and etc.) + Serve as lead… more
- Republic Services (Phoenix, AZ)
- …a key role in supporting the strategy and execution of an omni-channel world-class customer experience . This role will work directly with Sales, Marketing, ... + Shapes product roadmap that will optimize the user experience and the customer lifecycle + Leverages...other job-related duties as assigned or apparent. **QUALIFICATIONS:** + Experience with Salesforce, ERP, and digital and… more
- Staples (Framingham, MA)
- …& Change Required** - Lead transformative projects to integrate the latest digital technologies into customer experience . - Encourage a culture of ... seeking a Vice President to lead the digital strategy and own the site experience ... Solutions teams to ensure a seamless and integrated digital customer experience . - Work… more
- PPL Corporation (Louisville, KY)
- …today. Overview PPL's Customer & Data Analytics Office is seeking a Director of Digital Customer Experience - Product to be an integral part of the ... define and lead a comprehensive strategy for digital customer experiences. Have an understanding who...adoption metrics and KPIs to evaluate the effectiveness of digital customer experience initiatives, providing… more
- Gilead Sciences, Inc. (Foster City, CA)
- …mobile and advocacy partnership tools + Experience shaping end to end digital customer experience to advance organizational agility and efficiency + ... experience at Gilead and Kite. As a people leader now or in the future, you are the...digital assets and capabilities + Lead digital optimization for MA through user experience … more
- Carrier (Palm Beach Gardens, FL)
- …marketing technology stack, you will lead cross-functional initiatives to enhance our digital customer experience , aligning with business objectives and ... multiple medium to large-scale initiatives simultaneously. + Strong understanding of digital experience and search optimization platforms. + Cross-functional… more
- Zoom (CA)
- …change the world and take on the top market leaders head on. You will lead in advancing customer self-service engagements to the next level and differentiate our ... deep understanding of SaaS, Generative AI, Machine Learning, and Customer Support technology stacks while showcasing a history of...successfully competing and scaling products in dynamic markets. + Experience as a Product Leader with a… more
- TD Bank (Wilmington, DE)
- …with numerous stakeholders, with the ultimate goal to create a seamless and effortless digital customer experience and ensure effective sale and delivery of ... The Digital Channel is accountable for the Digital strategy, customer experience and...and colleagues. TD is deeply committed to being a leader in customer experience , that… more
- OneMain Financial (Irving, TX)
- …UAT: Oversee the implementation of A/B testing and UAT processes to optimize the digital customer experience . + Customer Satisfaction/Rating (NPS): ... marketing, and compliance, to drive enhancements and innovations in digital customer touchpoints. This role is **Hybrid.**...and Compliance: Ensure regulatory disclosures are integrated into the digital user experience . + Digital … more
- Citigroup (Irving, TX)
- …credit card acquisitions and servicing strategy. Is highly competent in the areas of digital customer experience definition, development and delivery, and is ... occasionally external customers and service providers. Responsible for development of complex digital feature and customer experience deliverables. Work… more
- Citigroup (Wilmington, DE)
- The Digital Marketing Lead Analyst is a strategic... Digital Enrollment + Monitor and report on digital customer experience issues that impact ... action plan in partnership with Journey Owners to resolve. Proactive in identifying customer experience pain points and opportunities. + Recommend innovative and… more
- Capgemini (Atlanta, GA)
- …in North America (US and Canada) region. This role will report to the head of Digital Customer Experience practice in North America and part of the CX ... you will support progressing Capgemini's growth plans in the digital transformation and Customer Experience ...extended to multiple clients. **Your Role and Responsibilities:** + Lead and take point on all solutioning for technology… more
- Carrier (Palm Beach Gardens, FL)
- …with the Digital Center of Excellence to create a foundation for world class digital customer experience end to end with primary focus on delivery ... and refrigeration solutions. We are hiring a talented senior Digital Technology leader to join the Global...**Basic Qualifications** + Bachelors' Degree + 12+ years of experience in Digital /Information Technology field + 5+… more
- First National Bank of Omaha (Omaha, NE)
- …projects, mentor team members, and drive technological advancements that support our digital customer experience . **About This Role:** **Responsibilities:** ... Job:** We are seeking an experienced and innovative Tech Lead to join our dynamic IT team at FNBO....experience , with at least 3 years in a Lead role + Strong proficiency in relevant programming languages… more
- Mondelez International (East Hanover, NJ)
- …experience preferably in CPG industry with 4 - 5 years specifically within Digital sales, Customer experience and retail execution Solutions. + ... It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** At...agenda. + Experience in Sales, Omnichannel retail, Digital commerce, and customer solutions on platforms… more
- Citigroup (Irving, TX)
- …also support platforms and frameworks, champion engineering excellence and enhance the customer digital experience around partnerships, servicing, lending, ... architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner...marketing rewards, and offers and payments. As a ** Digital Payments Product Management Lead ** , you… more
- Insight Global (Reading, PA)
- Job Description Client in Reading, PA is seeking a mid-level Product Manager to lead their Customer Experience initiatives. This role will involve working ... This position is onsite 2x a week in Reading, PA. Key Responsibilities: Lead the Customer Experience body of work, driving initiatives to improve customer… more
