- Mass Markets (Wichita, KS)
- …partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary… more
- Wolters Kluwer (Coppell, TX)
- …Kennesaw, GA, Riverwoods, IL, Wichita, KS, or Coppell, TX. **Overview** The Associate Director , Business Process Management - Lead to Quote is responsible for ... Develop and execute change management plans in coordination with overall CXP / BPM leader + Partner with Technology teams to prioritize work and then design and… more
- Mass Markets (Wichita, KS)
- …of our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and ... to manage KPIs and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management , planning, organizational and… more
- Mass Markets (Mesilla, NM)
- …is the organizations shape, direction and growth. POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary… more
- Mass Markets (Wichita, KS)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management ( BPM ), Business Process Outsourcing (BPO), Claims Processing,… more
- Mass Markets (Wichita, KS)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management ( BPM ), Business Process Outsourcing (BPO), Claims Processing,… more
- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Process Engineering Director as part of Operational Excellence within Shared Services Operations. Learn more about the ... following: work experience, training, military experience, education + 4+ years of Management experience **Desired Qualifications:** + Lean / Six Sigma Black Belt… more
- Mass Markets (Garden City, GA)
- …and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary… more
- Diageo (CA)
- …national account teams, local market teams, and category development teams. Develop customer management routines and cadences. **Key Outputs** + Achieve ... to hit the annual plan; Deliver on all monthly BPM requirements + Develop and present business reviews and...Bachelor's degree with a minimum of 5 years of sales/ customer management experience, focusing on regional or… more
- Mass Markets (Las Cruces, NM)
- …and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary… more
- Mass Markets (Las Cruces, NM)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management ( BPM ), Business Process Outsourcing (BPO), Claims Processing,… more
- Mass Markets (Wichita, KS)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management ( BPM ), Business Process Outsourcing (BPO), Claims Processing,… more