- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and ... the P&C industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In… more
- Austin Energy (Austin, TX)
- Position Information Posting Title Customer Care Services Director - 311 Call Center Job Requisition Number AE503873 Position Number 109216 Job Type ... operations for government services such as 311 city services. Experience working with Customer Relationship Management systems, call center software, and… more
- Intellatriage (Brentwood, TN)
- …prime mover in a rapidly growing, patient-focused business. We are actively recruiting a talented Director of Call Center Operations to join our team of ... enterprise. This person will have oversight over the day-to-day operations of IntellaTriage's call center to ensure efficient and effective management of service… more
- City of New York (New York, NY)
- …for the Citywide User Support Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk) Deputy Director will serve as the "front-line" of ... (CHRMS), Remedy and others. The FISA Call Center (FMS/PIP Help Desk) Deputy Director will:...open to City employees who are permanent in the Customer Information Representative title or a comparable title. Additional… more
- Mass Markets (Las Cruces, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Mesilla, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and ... the P&C industry and account management. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is… more
- ManpowerGroup (Los Angeles, CA)
- Our client, a top-tier global financial group, is seeking a Director - Call Center Support to join their team. As a Director - Call Center ... to detail, and a solid understanding of banking and compliance regulations. **Job Title:** Director - Call Center Support **Location:** Hybrid Los Angeles,… more
- Clean Harbors (Jacksonville, FL)
- …Maintain ongoing communication with sales and operations personnel to ensure that all customer (internal and external) needs are being met * Understands the ... customer 's needs (internal and external customers) and develops mutually...of the proactive program, order management, best in class customer support and related areas * Provide management reports… more
- Mass Markets (Garden City, GA)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for a highly skilled call center customer service manager who can motivate sales and ... strong work ethic. A background in call center operations management is required, and customer ...direct reports. Operations Managers work closely with the site director and client account managers to ensureadherence to corporate… more
- Stanford University (Stanford, CA)
- Sr Director , HR Service Center **Human Resources...and non-academic populations.** + **Experience overseeing an HR service center and call center at ... Stanford University Human Resources (UHR) is seeking a Senior Director , HR Service Center to build and...work environment. + Prior experience establishing an HR Service Center / call center organization; experience overseeing… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Assistant Director of Administration, James Joo-Jin Kim Center for Korean Studies Job ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...providing stewardship and guidance for all aspects of the Center 's programs. The Assistant Director of Administration… more
- University of Utah Health (South Jordan, UT)
- … center position servicing patient scheduling needs. + This position provides excellent customer -focused service in a call center by handling inbound and ... system with five hospitals including a level 1 trauma center , eleven community health centers, over 1,600 providers, and...and written communications. + Ability to respond appropriately to customer requests for one call resolution. +… more
- University of Miami (Medley, FL)
- … customer objectives. + Uses industry standards for quality auditing and call center agent performance scorecards. + Facilitates the implementation across the ... of UHealthConnect has an exciting opportunity for a full-time Director , Contact Center Quality Management (QM) &...to deliver experiences that drive brand loyalty and high customer satisfaction. The director creates and implements… more
- Georgetown Univerisity (Washington, DC)
- …or diplomatic. The Assistant Director of Academic Affairs works with the Director of Academic Affairs in the Center for Security Studies (CSS)/Security ... Experience at SSP. By fostering a supportive and structured environment, the Assistant Director plays an important role in ensuring student success and a smooth path… more
- Beth Israel Lahey Health (Lawrence, MA)
- …(when applicable), and referrals to community resources. **Responsibilities:** + Under the supervision of the Call Center Director , the Call Center ... alignment with the organization's mission. + Works with the Call Center Director to evaluate...those pertaining to patient rights, to ensure that exceptional customer service and patient care may be provided. +… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The HR Service Center (HRSC) Director is responsible for ensuring Tier 1 and Tier 2 HR service ... that invests in you as a HR Shared Services Director - Onboarding? At HCA Healthcare, you come first. HCA...and direct operations for Tier 1 and Tier 2 customer service representatives and supervisors + You will ensure… more
- The Conference Board (New York, NY)
- Senior Director , Marketing & Communications Center Apply Now! Back to search Location: New York, NY Department: Marketing and Communications Center Posted: ... a reasonable accommodation, please email Sarah Baylis atSarah.Baylis@conference-board.org or call at ###. Please indicate your full name, contact...with other TCB Centers and business units. The Senior Director also 'pinch hits' for the Center … more
- CyrusOne (Sterling, VA)
- We are looking for a Data Center Regional Operations Director to oversee the daily facility operations of all data centers within the region, by managing both ... exceptional customer experience each day for every customer . The Regional Operations Director oversees teams...services + Work with the Vice President of Data Center Operations to assure that environmental issues are handled… more
- State of Colorado (Lakewood, CO)
- …this includes, but is not limited to tasks such as: + Experience providing exceptional customer service in the call center and/or online; interfacing with a ... Administrative Assistant II - Driver Services Call Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4721648) Apply Administrative… more