- Bristol Myers Squibb (Princeton, NJ)
- …the knowledge and skills needed to perform their roles effectively and compliantly. The Sr. Director WW FM CX Strategy is responsible for developing the ... (eg HCPs, KOLs): + Collaborates with internal stakeholders to ensure the FM CX strategy is aligned to TA and overall business strategy , including the… more
- Wolters Kluwer (Princeton, NJ)
- …will report to the Manager, CX /UX Design and work under the leadership of the Director , CX /UX Design. This role is a part of the Wolters Kluwer DXG US, Inc. ... **Lead CX /UX Designer - Hybrid TX/KS/NJ/FL/GA/MN** **R0044704** **Hybrid** :...designers, ensuring high quality output and alignment with business strategy . This role works in close collaboration with our… more
- BGB Group (New York, NY)
- Director , Engagement Strategy at BGB Group (View all jobs) (http://www.bgbgroup.com/careers.html) New York, NY BGB Group Director , Engagement Strategy ... growth. We offer in-office (NYC) and hybrid job opportunities. Position Overview The Director , Engagement Strategy will be an experienced, growth mindset leader… more
- CVS Health (New York, NY)
- …to make health care more personal, convenient and affordable. **Position Summary** The Director , Brand Strategy Operations, and a very small team, will play ... way that motivates all colleagues to live the brand strategy in all they do. This leader will take...and BU processes + Ensure ongoing alignment with Enterprise Cx team to include HWH in BU forums and… more
- Trane Technologies (MA)
- We are looking for a dynamic and experienced Director , Customer Strategy & Operations to operationalize and elevate our customer experience ( CX ) strategy ... lifecycle, redeveloping and overseeing our customer engagement / communications strategy , implementing data-driven insights (for internal and customer use),… more
- Sedgwick (Columbus, OH)
- …to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Director Brand Strategy **PRIMARY PURPOSE OF THE ROLE:** Responsible for ... reviews social analytics to ensure ongoing engagement. + Creates strategy to improve customer experience ( CX ) and...+ Creates strategy to improve customer experience ( CX ) and key touchpoints along the customer journey as… more
- Marriott (Bethesda, MD)
- …Y **Position Type** Management This is a temporary position. The FLEX Director of Marketing Planning supports key strategic marketing projects, particularly related ... brand building ROI). Core partners include Analytics, Loyalty, Digital, Finance and CX . CANDIDATE PROFILE Education and Experience Required . 4-year degree from an… more
- Abbott (Alameda, CA)
- …attitudes during customer interactions, aligning brand with the overall CX strategy ). + Continuously improving enterprise-wide customer experience ... personalized and builds trust across all of Abbott's channels. The Senior Director , Global Experience Operations (GXO) position reports to DVP, Global Customer… more
- Volvo Group (Greensboro, NC)
- Director Customer Experience Location: Greensboro, NC, US, 27409Goteborg, SE, 417 15 Position Type: Professional Transport is at the core of modern society. Imagine ... do** The Global Headquarters for Volvo Financial Services is seeking a Director , Customer Experience to develop strategies and lead initiatives that drive customer… more
- Bristol Myers Squibb (Princeton, NJ)
- …key implications / recommendations for relevant FME strategic deliverables and initiatives (eg FM CX strategy , FM tools & ways of working, training etc.) + ... initiatives, in alignment with the global FME vision and strategy + Collaborates with the Senior Director ,...Country Medical Directors (CMDs) to tailor the global FM CX strategy to ensure a seamless, personalized… more
- Toyota (Plano, TX)
- …for all by enabling freedom of movement for everyone. We are seeking a ** Director , Software Engineering** , to serve as the **Technology Domain Owner (TDO)** . The ... specific domain. The TDO will develop and execute the domain's technology strategy , ensuring alignment with our overarching business objectives, and lead multiple… more
- Intuit (San Diego, CA)
- …aligned with business strategy + Guide and inspire the teams around CX best practices, and evangelize strategic use of qualitative and quantitative insights to ... and industry tools (ie Gainsight, Qualtrics, Medallia, etc) in CX such as customer sentiment, Voice of the Customer...expert populations + Ability to influence and drive business strategy across an enterprise organization as a result of… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... the development, implementation and ongoing analysis of the health benefits strategy - including plan design, pricing strategy , administration, compliance,… more
- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. As a BPO Director of Operations in a rapidly growing industry, you will be leading business process ... our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and development of… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation, via ... at www.verint.com . **Overview of Job Function** As the Vice President, Go-To-Market Strategy , you will be responsible for our Platform Strategy , driving overall… more
- Horizontal Digital (St. Louis Park, MN)
- …set the bar higher for everyone. Our digital product solutions are driven by our CX Strategy , Design and Engineering teams - and powered by technical platforms ... we make this lofty standard a reality by fusing strategy , data, design and technology together to arrive at...enough about us. Let's talk about you. As Associate Director , User Experience (UX) Design, you will help lead… more
- Horizontal Digital (St. Louis Park, MN)
- …set the bar higher for everyone. Our digital product solutions are driven by our CX Strategy , Design and Engineering teams - and powered by technical platforms ... we make this lofty standard a reality by fusing strategy , data, design and technology together to arrive at...us. Let's talk about you. As an Associate Design Director , you will play a critical role by leading… more
- Santander US (Boston, MA)
- Director , Product Marketing Boston, United States of America Santander is a global bank with over 160 million customers and 167 years of experience, and we are on a ... technology, and our passionate existing customer base. As the Director of Product Marketing, you will play an important...the team as thought leaders who influence Santander's growth strategy , brand and product roadmaps. + Develop an overall… more
- Mass Markets (Mesilla, NM)
- …the organizations shape, direction and growth. POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of supervisors and ... associated with day to day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all operational … more
- Mass Markets (Las Cruces, NM)
- …and growth. SALARY $60000 - $80000 / year POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of supervisors and all ... associated with day to day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all operational … more