- Marriott (Columbus, OH)
- …excellence, deep business acumen, and a commitment to exceptional customer service in hospitality technology. The Senior Director , ServiceNow platform , ... N **Position Type** Management **Job Summary** As the Senior Director , ServiceNow Platform , you will be at...solutions + Design and lead innovation-driven projects to enhance customer service capabilities Stakeholder Engagement + Act… more
- Netflix (Sacramento, CA)
- …and industry innovation to drive the product vision and strategy for Developer Platform , maximizing business and customer impact. + Lead, mentor, inspire, and ... that addresses product lifecycle and adoption experience. + Help evolve Platform Engineering's customer engagement model, communication strategy, and… more
- HUB International (Chicago, IL)
- …and technology solutions to our customers and partners. **Job Overview - Director , Digital Platform Engineering and Operations** HUB International is rapidly ... incident management, change management, and communications for HUB's digital properties. The Director , Digital Platform Engineering and Operations will be a… more
- CADENT (New York, NY)
- …addressable, and cross-screen campaigns. Right now we are looking for an exceptional Senior Director , Platform Sales to join our Advanced TV/ Platform Team. ... This position, working closely with the Cadent Platform Sales, Marketing and Product teams, will be responsible...CRM, and communication. * Work closely with the Client Service / Customer Success, Product Marketing, Product, and Engineering… more
- Iron Mountain (Raleigh, NC)
- …value to the business. Iron Mountain is seeking a dynamic and visionary **Senior Director , Platform Automation & Governance** to play a pivotal role in driving ... accurate reportable data. + Build/manage platform console to make the platform fully operational and enable self- service . + Identify opportunities for… more
- Capital One (New York, NY)
- 11 West 19th Street (22008), United States of America, New York, New York Director , Product, Decisioning Platform Product Management at Capital One is a booming, ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Kyndryl (New York, NY)
- … turns raw infrastructure provided by our cloud partners into a secure, self- service , multi-tenant IaaS. For example, an Azure customer using the Skytap ... our communities. **The Role** Skytap, a Kyndryl Company is a global Infrastructure as a Service , deployed across 9 Microsoft Azure and 6 IBM regions with 7 new Azure… more
- Santander US (Dorchester, MA)
- Director Middleware & Cloud Platform Engineering Dorchester, United States of America The Director Middleware & Cloud Platform Engineering is responsible ... specifications with the dedicated Engineering team. + Defines the customer journey and user experience and partner with our...amazing designs. + Leads a team of architects, senior platform engineers and domain SMEs to deliver regulatory compliant… more
- Lumen (Columbus, OH)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Data Platform Development will be responsible for delivery and lifecycle ... could become one of the largest differentiators for Lumen once Global Network, Service , Customer , and broader datasets are collected for realtime understanding… more
- AbbVie (Mettawa, IL)
- …designing and delivering the best insight-driven customer experiences. The Associate Director , Consumer Marketing Unified Platform will own the creation and ... act as a product owner for the consumer marketing platform that houses all prospect audience data for Abbvie's...the budget/resource allocation to deliver on product needs in service of brand marketing strategy. Key Responsibilities + Responsible… more
- Walmart (Sunnyvale, CA)
- Position Summary What you'll do As a **Senior Director , Platform Product Manager, Emerging Tech** , you will play a pivotal role in shaping Walmart's future by ... a comprehensive product roadmap, prioritizing features and functionalities based on customer needs and market trends. + Lead stakeholder partnerships: Collaborate… more
- ServiceNow, Inc. (Santa Clara, CA)
- …customers, including 85% of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to ... for everyone. **Team** The charter of the ServiceNow Digital Technology Customer Experience Development team is to develop business applications and customizations… more
- ARAMARK (Philadelphia, PA)
- …to lead our organization's strategic vision and execution for the Microsoft M365 platform . In this pivotal role, you will oversee the full lifecycle of M365, ... driving innovation and user adoption while maximizing its potential as a platform for collaboration, productivity, and automation powered by AI capabilities like… more
- Robert Half (New York, NY)
- …Business Platform Transformation S/4HANA Pre-Sales Architect - Associate Director LOCATION NEW YORK CITY ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong ... You Protiviti is looking for a Technology Consulting Associate Director to join our growing SAP team. What You...building trusted relationships with C-level executives and providing superior service that is used as a reference in obtaining… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... with architects on major organizational initiatives across multiple channels & platform . Functions as the technical decision-maker and problem solver to deliver… more
- The Cigna Group (Austin, TX)
- ** Director of Digital Customer Engagement Delivery Strategy & Self- Service Success** If you're a visionary leader with a strong background in customer ... engagement delivery. + Serve as a bridge between the customer data platform product, customer ...the enterprise. + Curate and lead a team of self- service customer success and account management professionals… more
- Entrust (Shakopee, MN)
- …to accept and respect one another. And, of course, to be themselves. ** Director , Customer Success** If you're passionate about engaging customers and creating ... for you. We're looking for a proven and entrepreneurial Director for our Americas Customer Success Team...skills and experience:** + 7+ years solid experience in Customer Success Management / Client Service , including… more
- Merck (Rahway, NJ)
- …Research, Supply Chain, Marketing (HH) organizations as well as Enabling Functions. The SAP Platform Team is part of our EIT organization and owns our SAP Global ... to support achievement of immediate and future state business objectives. The SAP Platform Communications Lead will play a critical role in our customer… more
- ServiceNow, Inc. (Santa Clara, CA)
- …environment . Familiarity with SaaS and/or cloud-based solutions + Experience with ServiceNow platform and implementing Customer Service Management is highly ... responsible for the delivery of digital experiences for our Customer Service and Support Business unit, that...multiple technical teams . Effectively work with our internal Customer Workflow and Platform product teams to… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- **Job Description Summary** Reporting to the Sr. Director Digital Platform Solutions & Services, the Director of Digital Platform Solutions & Services is ... most challenging global health issues. Reporting to the Sr. Director Digital Platform Solutions & Services, the...growth and drive efficiency + Manage relationships with strategic platform vendors and service providers to ensure… more