- Hired by Matrix (Columbus, OH)
- …attitude and approach to problem understanding. Ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the ... status to the end user promptly Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations. Provides investigation, diagnosis,… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …for prompt identification and resolution of Quality Events; timely escalation of incidents/issues; oversight for deviations/incidents & investigations, 3rd ... and execution of Corrective and Preventive Actions (CAPAs) including timely escalation of critical issues, tracking of timely closure, and proper effectiveness… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …PK / PD measurements; Reviews emerging clinical data regularly; Leads dose- escalation meetings; Performs quality assessment with Delivery Lead eg review ... Tables/Listings/Graphs before database lock and quality check of data; Works with BD&O to ensure SAP updateExternal collaboration: Consults with internal experts and external KOLs, Ad Boards for protocol development; Provides input on CRO / ARO Statement of… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …in clinical trials Act as member of the trial safety group for dose escalation decisions (phase I trials) Provide safety input to Product Development Plan (PDP), ... Trial Outline, Protocol, Clinical Trial Report, Investigator's Brochure (IB), integrated safety summaries, abstracts and planned publications Provide proactive safety communication by participation in project/trial groups/teams established, as appropriate and… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …PK / PD measurements, Reviews emerging clinical data regularly, Leads dose- escalation meetings, Performs quality assessment with delivery lead eg review TLG ... before DBL, and quality check of data, Works with BD&O to ensure SAP updates; Responsible for valid clinical interpretation of study results as Clinical Study Leader, medical monitor or regional clinical/Translational Medicine and Clinical Pharmacology… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …the main liaison between business and DX/IT for user support and handling escalation and collaborating closely with the HCP Engagement IT Operations team to assess ... weekly status report and ensure timely and effective resolutions of issues.- Lead dialogue regarding system globalization with other DS regions, understanding their needs and factoring regional needs, laws, and requirements.- Collaborate with the Project… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …PK / PD measurements, Reviews emerging clinical data regularly, Leads dose- escalation meetings, Performs quality assessment with delivery lead eg review TLG ... before DBL, and quality check of data, Works with BD&O to ensure SAP updates; Responsible for valid clinical interpretation of study results as Clinical Study Leader, medical monitor or regional clinical/Translational Medicine and Clinical Pharmacology… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Triage requests to the appropriate SME and follow up on the requests/ escalation as needed. Process Documentation and ImprovementSupport review of study documents ... that pertain to biosample collection, handling, and storage including but not limited to Informed Consent Forms, laboratory manuals, Statements of Work including database specification documents, flow charts and Sample Management PlansParticipate in Case… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …liaison with the different departments to ensure issue resolution and provide escalation support as needed. Identify and mitigate contract risks, develop risk ... management plans, and implement risk mitigation strategies. Contribute and maintain centralized contract lifecycle management platform for accuracy of contract records and timeliness. In depth understanding of local and federal regulations that may affect… more
- Merck & Co. (Rahway, NJ)
- …supply issues (demand and/or manufacturing driven) in accordance with escalation and allocation principles. Works with region/market on supply issue ... communication/managementCoordinates proactive resolution of cross species/product resource conflicts.Engages Regional distribution planning & management. Site (Manufacturing) facing :Primary GSCM point of contact for select manufacturing sites within… more
- Merck & Co. (Rahway, NJ)
- …and departments to assist management and governance teams in risk escalation , issue management and mitigation plan developmentSupport subject matter experts and ... regulatory colleagues in authoring of relevant regulatory submission analytical sections where needed.Required Qualifications:Education & experience:- Bachelor's degree in, (Micro-)Biology, - related field with a minimum of 5 years of relevant experience or… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …in clinical trials Act as member of the trial safety group for dose escalation decisions (phase I trials) Provide safety input to Product Development Plan (PDP), ... Trial Outline, Protocol, Clinical Trial Report, Investigator's Brochure (IB), integrated safety summaries, abstracts and planned publications Provide proactive safety communication by participation in project/trial groups/teams established, as appropriate and… more
- Aequor (Athens, GA)
- …analysis and implement corrective and preventative actions to address problems; escalation of production flow disturbances Demonstrate a visible and tangible ... commitment to EHS (Environment, Health, and Safety) programs and initiatives Assessment of individual performance in regards to the continuous improvement (AAI) Participate and provide support to site projects and initiatives (including deviation and change… more
- American Honda Motor Co Inc (Marysville, OH)
- …communication and collaboration for awareness of status, benchmarking, critical issue escalation , initiation of necessary action items and promotion/ diffusion of ... environmental programs.Develop and implement dept & plant processes to comply with environmental regulations/Honda standards. Support implementation of plant standards.Develop, manage, and implement department Environmental business plan themes and projects,… more
- Insmed Incorporated (San Diego, CA)
- …to site selection, enrollment, feasibility, etc., and serve as primary, point of escalation for all issues identified which may affect the quality and integrity of ... clinical studies.Medical monitoring, coding, and data cleaning in collaboration with Clinical Operations.Ensure the medical integrity of clinical study reports and data interpretation/communication.Author or oversee authorship of clinical sections of… more
- American Honda Motor Co Inc (Torrance, CA)
- …adjusting schedules when necessary, determining daily priorities, following proper escalation paths, and managing customer and supplier relationships. Work closely ... adjusting schedules when necessary, determining daily priorities, following proper escalation paths, and managing customer and supplier relationships. Work closely… more
- The Bartech Group Inc (Pontiac, MI)
- …followed.7. Identify defects in/out area.8. Understand and follows problem escalation process.9. Utilize Andon.Responsiveness: Respond appropriately to meet the ... daily assignment(s).3. Able to use Andon system in accordance with escalation process.4. Participate in Throughput Improvement Processes (TIP) meetings.5. Ensure… more
- Russell Tobin & Associates (New York, NY)
- …Voice recording related issues. Collect metrics and traces for Third Line escalation . Create reports for Trading Voice Recording Operations and Senior Management ... on Voice, Trading Voice, and Voice Recording technologies. Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as… more
- Russell Tobin & Associates (Orlando, FL)
- …customers are successful with our platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use ... stack. Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests. Experience… more
- eXcell (Chandler, AZ)
- …and VIP Support Act as owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting ... Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines Expert knowledge of ITIL disciplines Previous… more
