- Wells Fargo (West Des Moines, IA)
- …we invest in you. Apply today. **About this role:** Wells Fargo is seeking an Escalations Associate **In this role, you will:** + Research and resolve escalated ... inquiries and complaints including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions + Determine appropriate course of action by conducting investigative steps to identify the… more
- HP Inc. (Rio Rancho, NM)
- …Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $41,750 to $54,250 annually with additional ... opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: +… more
- M&T Bank (Millsboro, DE)
- …to ensure full satisfaction within set service levels. Proactively monitors escalations and complaints for investors, identifies customers who need assistance, and ... adheres to metrics and service level agreements. **Education and Experience** **Required:** Associate 's degree and a minimum of 2 years' customer service experience,… more
- Amazon (Tempe, AZ)
- …Shared Services VCIM team, responsible for resolving Executive and Legal escalations , supporting new launches, gathering information for process improvements across ... Key Responsibilities: * Supporting Stakeholders with both Legal and Executive escalations * Learn new skills/processes and provide cross skill/cross site/cross… more
- Regions Bank (Hattiesburg, MS)
- …section of the system. **Job Description:** At Regions, the Loan Servicing Escalations Specialist researches and responds to reportable inquiries related to denial ... Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may...terminated with respect to all or any class of associate at any time. To learn more about Regions'… more
- Bank of America (Westerville, OH)
- …+ Proven coaching and leadership experience + Strong experience withclient and associate escalations **Shift:** 1st shift (United States of America) **Hours ... and processes for both talent and business results, and managing various escalations . Job expectations include subject-matter expertise of sales processes and credit… more
- Walmart (Bentonville, AR)
- …listening and facilitation styles to customer communication styles.. Owns customer and associate needs in the contact center. Uses various communication mediums . ... Analyzes customer issues to understand customer perspectives and communicates accordingly. Confirms customer understanding by restating customer concerns or problem statements. Requires knowledge of day-to-day activities performed in customer care service… more
- Bank of America (Fort Worth, TX)
- …to ensure service level agreements are met Handles client and associate complaints and escalations **Required Qualifications:** *Demonstrates strategic thinking ... relationships with internal business partners *Motivate and retain a team of diverse associate Perform quality assurance and quality control on a daily and monthly… more
- Morgan Stanley (Tampa, FL)
- …Client Solutions (VCS) business is seeking a Registered Client Resolution Associate to assist with deescalating and resolving client complaints. The Registered ... Client Resolution Associate will provide industry leading service to Morgan Stanley...the financial services industry * Any demonstrated experience with de- escalations or handling escalations from client issue… more
- Immediate Mailing Services (Liverpool, NY)
- Client Services Associate Department: Client Services Reports to: Client Service Team Lead Location: Liverpool, In-person Full-Time: A typical work schedule is ... standard business hours, with the flexibility required to handle escalations or support during peak times or special projects. Schedule: Monday - Friday 3:30 pm to… more
- AON (Chicago, IL)
- …are in search of a highly skilled individual to join our team as an Associate Category Manager - Senior Specialist! If you have a strong track record of successfully ... the pipeline using the appropriate resources, provide guidance and manage escalations on those individual efforts. + Independently apply procurement or subject… more
- BECU (WA)
- …BECU Benefits can be found here . **_IMPACT YOU'LL MAKE:_** As a Contact Center Associate , you will be the friendly and knowledgeable voice that our members rely on. ... diligently to ensure compliance and consistency in service delivery. + **Handle Escalations with Professionalism:** Resolve member complaints and escalations in… more
- JPMorgan Chase (Columbus, OH)
- …firm's forecasting community. The Financial Analysis Release & Event Management Associate will be responsible for providing best-in-class Release and Event ... scope, components impacted, timing collisions, and the deployment timelines. + ** Escalations :** Looping in senior management for approvals, escalations , and… more
- JPMorgan Chase (Elgin, IL)
- …experiences and foster enduring relationships with both colleagues and clients. As a Fraud Associate with JPMorgan Chase, you will be a part of the Fraud Prevention ... Commercial , Prepaid Card spend. In this role, you will support client escalations related to spending interruptions and addressing fraud claims that impact program… more
- Bristol Myers Squibb (Tampa, FL)
- …and contracting professional to join its Agile Sourcing team. The Associate Director, Agile Sourcing, Information Technology Contracting role will be responsible ... issue identification and analysis, redlining, negotiation and management of escalations to the legal department. Specifically, this role will...be able to manage a team and handle internal escalations as well as a heavy workload with occasional… more
- JPMorgan Chase (Jersey City, NJ)
- …support to both internal and external users As a Legal Billing Support Associate in Global Supplier Services, you will be primarily involved in supporting LBS ... to provide performance metrics (KPI's), assisting and managing complex escalations , and supporting invoice processing tasks within Legal's invoicing submission… more
- DoorDash (Tempe, AZ)
- …the in-office requirement for this role is. About the Role As a Senior Associate of DoorDash's Community Response team, you will play a critical role in ensuring ... users. Your focus will be on optimizing our safety response processes, managing escalations , and ensuring our resources are current and aligned with best practices.… more
- Mizuho Corporate Bank (New York, NY)
- Summary The Sanctions Compliance Associate will work to strengthen all aspects of the bank's Sanctions Compliance Program, including effective policy, procedure, and ... + Conduct thorough reviews and investigations of transaction and customer related escalations to determine potential sanctions related risks. + Conduct robust due… more
- JPMorgan Chase (Brooklyn, NY)
- …in line with SLAs, and ensuring prompt resolution of client issues and escalations . Your role will require a deep understanding of Private Equity fund structures, ... including client expectations and timelines as well as any issues and escalations + Stay abreast industry standards and best practices while continuously seeking… more
- JPMorgan Chase (Los Angeles, CA)
- …to and update senior client groups on recruiting activity and manage escalations effectively **Required qualifications, capabilities, and skills** + 2+ years of ... clients when required + Demonstrated ability to manage client expectations and escalations where appropriate + Good prioritization and organizational skills with the… more