- HCA Healthcare (Nashville, TN)
- …Do you want to join an organization that invests in you as a Senior Genesys Contact Center Configuration Administrator? At Parallon, you come ... experience in related positions for Configuration / Contact Center + Healthcare/ Contact Center / Genesys Cloud experience is preferred **Parallon**… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …we are meeting the needs of patients, our people, and the planet. As our Genesys Call Center Platform Owner Platform, you are expected to have advanced technical ... knowledge of Genesys Cloud Call Center . You will be...technologies and improve platform functionality + Manage the global Genesys Cloud Platform and ensure connectivity and configuration… more
- Baylor Scott & White Health (Dallas, TX)
- … CX Architect, you will lead the design, implementation, and optimization of advanced contact center solutions using the Genesys CX platform. The role ... contact center capabilities. + Troubleshoot, update, configure, and patch Genesys Cloud Contact Center solutions. + Collaborate with cross-functional… more
- Baylor Scott & White Health (Dallas, TX)
- …project management and team leadership. + **Technical Skills:** + In-depth knowledge of Genesys and Cisco contact center solutions and related technologies. ... This role involves ensuring the effective performance, availability, and security of contact center technologies, managing a team of IT professionals, and… more
- Morgan Stanley (Alpharetta, GA)
- …using Genesys Composer Good understanding of CTI (Computer Telephony Integration), contact center architecture, Genesys Framework, Genesys routing ... translation of the Voice UI/UX design wireframes to actual code/ configuration . Candidate will bridge the gap between design and...Email, SMS, Social, Chat, Chatbot Knowledge and/or experience with Genesys PureCloud Contact Center Cloud… more
- M&T Bank (Moberly, MO)
- …and in person collaboration the other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys ... PureCloud architect flow familiar with best practices, design, and configuration experience. It is important that you have great people skills and are passionate… more
- Regions Bank (Atlanta, GA)
- …branch exchange and dialed number identification routing + Basic knowledge of contact center configuration tools, database management, application ... the configuration and programming of the Regions Contact Center Systems. **Primary Responsibilities** + Performs...providing on-the-job knowledge transfer + Working knowledge of Cisco Contact Center , Genesys or Noble… more
- Sprinklr (TX)
- …- ( Mitel, Avaya, Cisco, Amazon Connect, Genesys , Ameyo, Talkdesketc. ), CCaaS, Contact Center , Telephony, CPaaS, Cloud and On-Premise Contact Center ... for a **Principal Project** **Manager** with expertise in CCaaS ( Contact Center as a Service) operations to...Manager will work in tandem with providers like Twilio, Genesys and other CCaaS platforms. + Work directly with… more
- Walmart (Bentonville, AR)
- …Developing Contact Center solutions. Must be expert developer in Contact Center systems such as InContact, Genesys or other contact center ... for many different areas in a fast-paced environment. **What you'll do:** + Develop Contact Center solutions InContact studio scripting and Java to provide world… more
- Sprinklr (NY)
- …+ Strong stakeholder management experience, including at the executive level. + Cloud contact center experience with platforms such as Mitel, Avaya, Cisco, ... Genesys , Ameyo, Talkdesk, Ring Central, etc. + Experience with cloud contact center technologies, including IP Telephony, Intelligent Routing, Workflow… more
- TEKsystems (Inver Grove Heights, MN)
- …Responsibilities - Support Migration efforts to Microsoft Teams voice platform. - Contact Center requirements gathering, design, configuration , and support. ... consider are good knowledge/experience in the Teams Phone and Contact Center (Five9 preferably, but other CC...as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco - The ability to work with… more
- TEKsystems (Inver Grove Heights, MN)
- …Responsibilities - Support Migration efforts to Microsoft Teams voice platform. - Contact Center requirements gathering, design, configuration , and support. ... of VOIP/Collaboration solutions Engineering and administration 3) Experience with Contact Center as a service Description: Job...as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco - The ability to work with… more
- Sunrun (Columbus, OH)
- …business, and technical needs. Additionally, success in this role requires experience in contact center software such as NICE CXone (InContact), Dialpad, ... software and related integrations. + Practical knowledge and experience with modern Cloud Contact Center Platforms such as NICE CXOne, Five9, Amazon Connect, or… more